Duke Energy Reviews

Updated June 10, 2015
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3.0
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Lynn J. Good
5 Ratings

Pros
  • Good work-life balance, a lot of people work from home on Fridays (in 8 reviews)

  • Good benefits, great senior management (in 13 reviews)

Cons
  • work-life balance, pay is low for the expectations (in 4 reviews)

  • very difficult to convert an internship into a full-time position (in 4 reviews)

More Pros and Cons

58 Employee Reviews

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  1. bi

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Duke Energy

    Pros

    good management team, new building

    Cons

    bad organizational structure,lack of clear career path


  2. Helpful (1)

    Typical large company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Contractor in Jamestown, NC
    Current Contractor - Contractor in Jamestown, NC

    I have been working at Duke Energy as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good compensation for contractors, decent work-life balance

    Cons

    Typical large company bureaucracy, no competition so no real drive to improve processes, good-old-boy network, fiefdoms & silos in some departments make it difficult to be productive


  3. customer service specialist

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duke Energy

    Pros

    a lot of good co-workers

    Cons

    none yet because haven't had time to evaluate

    Advice to Management

    none yet


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Senior Technical Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Technology Analyst in Raleigh, NC
    Former Employee - Senior Business Technology Analyst in Raleigh, NC

    I worked at Duke Energy full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Multi-National company and multiple departments to use transferable skills. Good benefits and pension plan for legacy employees.

    Cons

    Great work experience before the merger to Duke Energy (previously Progress Energy). Poor internal communications for legacy employees and remote employees. Poor communications for advancements for leadership positions. Poor management and work life balance.

    Advice to Management

    Improvement in identifying employee training opportunities and ways to strengthen employees skill sets. Clearer vision for employees for internal advancements for leadership positions. Improved communications for how employees directly contribute to meeting company goals. Management evaluations preformed by employees more frequently. Ensure employees are being evaluated properly and effectively.


  6. Helpful (2)

    x

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at Duke Energy (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    flexible with time in/out. occasionally you could work from home to take care of sick children.

    Cons

    not the company that it used to be. Does not matter if you put forth extra effort or time on a project or continual basis. If they decided the group was not a core component of the company, you would be gone. Lateral moves not much opportunity for growth.


  7. customer service specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at Duke Energy full-time

    Pros

    Good pay, great benefits, supervisors are understanding

    Cons

    Short notices for mandatory overtime, long hours short breaks, must work in inclement weather

    Advice to Management

    Be considerate during inclement weather and not put employee lives in danger by forcing them to work


  8. Telecommunication Tech

    Former Employee - Telecommunication Technician in Florence, SC
    Former Employee - Telecommunication Technician in Florence, SC

    I worked at Duke Energy (More than 5 years)

    Pros

    401k plan, health insurance, paid vacation

    Cons

    Don't know what the direction the company is going


  9. System Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duke Energy full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Duke Energy is a great company, with great benefits, pay and opportunities to advance and develop in your career for the company as a whole. Great job security.

    Cons

    -Brunswick Nuclear Plant has a management culture separate from the remainder of the company.
    -Brunswick Nuclear Plant management actively blocks employees from moving other parts of the business.
    -Engineering turnover is one of the highest in the nuclear industry.
    -Management conveys contradictory messages concerning maintaining the plant, equipment reliability, a strong nuclear safety culture; actions are different than words.
    -Engineering is consistently ignored by the decision makers in senior management, and blamed for equipment failures. Engineering management does little to defend engineers and the technical conscience engineering provides.

    Advice to Management

    Additional home office oversight is required at Brunswick Nuclear plant as the same Duke Energy culture and values are not maintained - the employment experience at Brunswick Nuclear Plant is in stark contrast to the reviews provided on Glassdoor for other parts of the company.


  10. Helpful (1)

    Company has taken too much from older, tenured employees, and wants more and more for less and less.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duke Energy

    Pros

    Good regional company president, area director and manager. They are committed to the customers and employees.

    Cons

    Top management is not committed to employees. Too much red tape to get through to get the job done quickly, efficiently and correctly. Too many layers of management cause important communications to drop into the black hole of , "I never got the memo." Benefits cut, pensions cut. Horrible HR (outsourced). Pay is stable but you are expected to work many more hours for the same pay. It's normal for salaried folks (who are not part of management) to work 50 + hours a week with no additional compensation. Employees have so much on their shoulders, and are under so much pressure that I expect many more will suddenly leave or retire. No transparency with changes that affect employee or retiree benefits.

    Advice to Management

    Stop looking through the lens of your eyes only. Show through meaningful actions how much you value employees. Take less, give more. Employees know that they must give to get. Upper management does not. Thoroughly communicate important changes that will affect benefits before they are changed. Shame on you for reducing pension benefits for longtime, faithful and productive employees nearing retirement and for reducing benefits of those that have retired.


  11. Helpful (2)

    Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Services Representative in Charlotte, NC
    Current Employee - Customer Services Representative in Charlotte, NC

    I have been working at Duke Energy

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Meals and hotels doing storm overtime, benefits, paid training, incentive

    Cons

    Rude customers, Be prepared to work unscheduled overtime all the time. 12+ hour days back to back.

    Advice to Management

    Provide more advancement opportunities. A lot of highly educated seasoned reps on the floor that never get growth opportunities.



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