Duke University
3.9 of 5 237 reviews
www.duke.edu Durham, NC 5000+ Employees

Duke University Reviews

Updated Mar 28, 2014
All Employees Current Employees Only

3.9 237 reviews

                             

83% Approve of the CEO

Duke University President and Trustee Dick Brodhead

Dick Brodhead

(119 ratings)

85% of employees recommend this company to a friend
10 Employee Reviews Back to all reviews
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It's who you know, not what you can do...

Staff Assistant (Current Employee)
Durham, NC

I have been working at Duke University full-time for more than 5 years

ProsBenefits are pretty good. Tuition reimbursement is good too.

ConsThere are a lot of cliques in this place and a lot of special treatment. It doesn't matter how good you are at your job you only move up if you know someone or are in one of these cliques. There is also a lot of prejudice going on. Oh and this place is only family friendly to the people in these cliques and the higher ups.

Advice to Senior ManagementThere needs to be a lot more management training. Also, the schools themselves need to care about their staff not just the faculty. They like to triple your workload without giving you a raise. But for faculty, they do anything for them. It's the Staff who need the pay increases not the faculty. They just always say there's no money but give them huge raises.

No, I would not recommend this company to a friend

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Sub-par

Postdoctoral Associate (Current Employee)
Durham, NC

I have been working at Duke University full-time for more than 3 years

ProsTaught me to work more independently and rely on myself.

ConsTerrible administration. They made life very difficult. Ranomly will lose your insurance, or not get paid one month, or lose an opportunity because someone failed to compltete a form on time. I wish it was an irregular occurrance, but it's not. It happens to everyone.

Advice to Senior ManagementHire detail-oriented people. Educate them on how to do their job properly, and have consequences for them if they fail. This university has a name to uphold, and it will lose that standing if it doesn't start cari g for its employees through better administation.

No, I would not recommend this company to a friend

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Great if you're a researcher/professor; very different as a staff person!

Administrative Manager (Former Employee)
Durham, NC

I worked at Duke University full-time for more than 5 years

ProsGood benefits and health care

ConsSalary was very bad when I started and only became reasonable just before I left. The politics became awful. Worked insane number of hours.

Advice to Senior ManagementYou should value your staff as much as the professors, researchers and senior management. Do not make prejudgements about people and situations, or allow managers to make them political pawns; you lose good staff that way.

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Don't Believe the Hype

Analyst, IT (Current Employee)
Durham, NC

I have been working at Duke University full-time for more than a year

ProsExcellent place to learn new skill set

ConsPoor Salary and small opportunities for advancement

Advice to Senior ManagementLearn how to become better manager

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Difficult

Clinical Research Coordinator (Current Employee)
Durham, NC

I have been working at Duke University full-time for less than a year

ProsRecognizable name brand in the industry

ConsUnstructured training/orientation, management, and oversight.

Advice to Senior ManagementAccountability for training and oversight

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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At first it was cool, but now not so much.

Anonymous Employee (Current Employee)
Durham, NC

I have been working at Duke University

Pros1. Child Tuition Assistance (for those who work in the University, not the Medical Center).
2. Excellent retirement plan.
3. Stability - Duke isn't going anywhere anytime soon.

Cons1. Salaries are lower than market.
2. Outside of the Child Tuition Assistance and retirement match, the benefits are the same as any other company.
3. Moving from University to Medical will eliminate Child Tuition Assistance.
4. Horrible managers are allowed to wreck havoc and get rid of competent, hard workers.
5. It's hard to move around once you reach a certain level. Many employees are as high as they can go, but lack the experience to move to another department. There is no training that will bridge the gap.
6. Minorities occupy the low-level jobs, but aren't seen in very many management positions.
7. There is no succession plan for employees.
8. Out of touch with the current workforce.

Advice to Senior Management1. Do a real salary study and bring everyone up to market. That will enable you to get and retain quality employees.
2. Clean house with the managers. They aren't doing the work, the people they're berating and getting rid of are. It only makes sense to get rid of the problem managers who have high turnover.
3. Allow people who move from University to Medical to retain the Child Tuition Assistance. Since they won't get a huge pay increase, and will actually be low-balled, they really need that benefit to follow them.
4. Create bridge training, so people can move from department to department seamlessly.
4. Get more minorities in management positions. Why is this even an issue in 2012?
5. Create a succession plan, so people will know how far they can go in their department.
6. Actually listen to the reasons people turn down positions. If salary reasons are prevalent, then your salaries are too low. Fix them!

Your name isn't enough to carry you. People aren't loyal to just one company anymore, so the days of someone staying at below-market wages for 20 or 30 years are gone. You need to adapt, or you'll be left with a lot of gaping holes as the older workforce retires and the younger workforce moves on. Every time someone leaves, you lose valuable knowledge that can't be transferred to the replacement. No one ever uses every benefit available, so playing them up isn't enough to retain people. Cost of living increases mean people need to get pay increases. No one will stay with Duke if it means they can't pay their bills.

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The promotion of individuals solely on the basis of the fact that they possess a PhD is a form of inbreeding.

Financial Analyst III (Current Employee)
Durham, NC

I have been working at Duke University

Pros*Educational Benefit, both for employees and children of employees is great, but you sacrifice annual bonuses for this benefit
*Retirement Plan is one of the better benefits
*Health Insurance Benefit Package is good

Cons**Lack of advancement opportunities
**Low salary levels compared to comparable corporate entities
**No annual bonus
**Having to pay for the right to park your car

Advice to Senior ManagementPromote based on capability--not on the number of initials following your name;
Stop making employees pay to park;
Make salary levels comparable to private industry

No, I would not recommend this company to a friend

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slow to make decisions

Physician Extender (Current Employee)
Durham, NC

I have been working at Duke University

Prosbenefits
reputation
retirement package
decent time off

Consincompetent management, unfair treatment of employees by upper management. slow to raise salaries. Million dollar bonuses for upper administrators is appalling,even in a good economy.

Advice to Senior ManagementEmployees have a life outside of work, respect that.

No, I would not recommend this company to a friend

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1 person found this helpful  

Stable, low-pressure, on the way to paying for your kids' college and retirement; hell if you're ambitious and talented

IT Analyst, Senior (Current Employee)
Durham, NC

I have been working at Duke University

Prosbenefits, benefits, benefits (very good health and awesome retirement contribution)
low-stress since it's not run like a business
Durham, NC and Triangle are great places to live

ConsSince it's not run like a business, talented people are not rewarded; lazy, aging employees will get the same rewards as everyone else
Low salaries. Ridiculously low salaries.
Not the most high-caliber employees. The prestige of Duke pertains to their academics, research, and health system. Most staff would fail miserably at a top-notch RTP company.
Little hope for career challenge or advancement

Advice to Senior ManagementInvest in your staff. You don't crack the Top 5 of national lists partially because you have slack, unmotivated, mediocre employees.

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Clinical researcher

Anonymous Employee (Current Employee)

I have been working at Duke University

ProsGenerally a laid back environment where ideas are shared freely. Very intelligent people, but so much red tape, not much gets done.

ConsSalaries are generally lower than industry standards. Lots of disjointed offices who are suppose to work together, but have very poor communication

Advice to Senior ManagementCreate positions to look at the inefficiencies and poor communication between separate offices. Discuss new SOPs with the people who actually have to use them before implementing them

No, I would not recommend this company to a friend

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