Duke University Reviews

Updated July 10, 2015
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Duke University President and Trustee Dick Brodhead
Dick Brodhead
3 Ratings

Pros
  • Duke pays attention to work-life balance (in 20 reviews)

  • Great benefits, wonderful co-workers (in most jobs) (in 20 reviews)

Cons
  • opportunities for advancement are not good for supervisors and managers (in 9 reviews)

  • As a graduate student you are expected to work long hours for little pay, but that is the same everywhere (in 10 reviews)

More Pros and Cons

14 Employee Reviews

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  1. Helpful (1)

    Stressful environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Duke University (Less than a year)

    Pros

    Duke has a beautiful campus where you have access to great services and programs.

    Cons

    The environment is extremely competitive to the point of being suffocating at times. There are power structures that are difficult to deal with and work under.

    Advice to Management

    Find some ways to foster diversity of thought and hard work without creating undue stress.


  2. Easy work study job made largely intolerable by new mgmt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Durham, NC
    Former Employee - Customer Service Representative in Durham, NC
    Doesn't Recommend
    Neutral Outlook

    I worked at Duke University part-time (More than a year)

    Pros

    -Nothing too demanding -Decent starting pay for a work study job -You set your own hours, though they do ask you to work one night a week and one weekend per month

    Cons

    -New management forbade doing homework or even using a computer at the service desk. On slow days this means you sit there and stare into space for the 90% of the time that there is nobody in the store. Excruciatingly boring. -Management is in general pretty disconnected from students, and pretty much all of the lower employees hate their jobs which makes working there somewhat miserable.

    Advice to Management

    Hire somebody young who can actually connect to students and manage them in a reasonable way.


  3. Poor leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great opportunity to learn research

    Cons

    No Training...you get binders of Sops No support from management ..they talk down on employees

    Advice to Management

    Please provide training for your management team


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A typical student job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Undergraduate Teaching Assistant
    Current Employee - Undergraduate Teaching Assistant
    Positive Outlook

    I have been working at Duke University part-time (More than a year)

    Pros

    Work with lots of interesting people and students.

    Cons

    Low pay and schedule can be complicated.

    Advice to Management

    Raise student pay.


  6. It's who you know, not what you can do...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Assistant in Durham, NC
    Current Employee - Staff Assistant in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Duke University full-time (More than 5 years)

    Pros

    Benefits are pretty good. Tuition reimbursement is good too.

    Cons

    There are a lot of cliques in this place and a lot of special treatment. It doesn't matter how good you are at your job you only move up if you know someone or are in one of these cliques. There is also a lot of prejudice going on. Oh and this place is only family friendly to the people in these cliques and the higher ups.

    Advice to Management

    There needs to be a lot more management training. Also, the schools themselves need to care about their staff not just the faculty. They like to triple your workload without giving you a raise. But for faculty, they do anything for them. It's the Staff who need the pay increases not the faculty. They just always say there's no money but give them huge raises.


  7. Sub-par

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postdoctoral Associate in Durham, NC
    Current Employee - Postdoctoral Associate in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Duke University full-time (More than 3 years)

    Pros

    Taught me to work more independently and rely on myself.

    Cons

    Terrible administration. They made life very difficult. Ranomly will lose your insurance, or not get paid one month, or lose an opportunity because someone failed to compltete a form on time. I wish it was an irregular occurrance, but it's not. It happens to everyone.

    Advice to Management

    Hire detail-oriented people. Educate them on how to do their job properly, and have consequences for them if they fail. This university has a name to uphold, and it will lose that standing if it doesn't start cari g for its employees through better administation.


  8. Great if you're a researcher/professor; very different as a staff person!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Manager in Durham, NC
    Former Employee - Administrative Manager in Durham, NC
    No opinion of CEO

    I worked at Duke University full-time (More than 5 years)

    Pros

    Good benefits and health care

    Cons

    Salary was very bad when I started and only became reasonable just before I left. The politics became awful. Worked insane number of hours.

    Advice to Management

    You should value your staff as much as the professors, researchers and senior management. Do not make prejudgements about people and situations, or allow managers to make them political pawns; you lose good staff that way.


  9. Don't Believe the Hype

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst, IT in Durham, NC
    Current Employee - Analyst, IT in Durham, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Duke University full-time (More than a year)

    Pros

    Excellent place to learn new skill set

    Cons

    Poor Salary and small opportunities for advancement

    Advice to Management

    Learn how to become better manager


  10. Difficult

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Coordinator in Durham, NC
    Current Employee - Clinical Research Coordinator in Durham, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Duke University full-time (Less than a year)

    Pros

    Recognizable name brand in the industry

    Cons

    Unstructured training/orientation, management, and oversight.

    Advice to Management

    Accountability for training and oversight


  11. At first it was cool, but now not so much.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC
    No opinion of CEO

    Pros

    1. Child Tuition Assistance (for those who work in the University, not the Medical Center). 2. Excellent retirement plan. 3. Stability - Duke isn't going anywhere anytime soon.

    Cons

    1. Salaries are lower than market. 2. Outside of the Child Tuition Assistance and retirement match, the benefits are the same as any other company. 3. Moving from University to Medical will eliminate Child Tuition Assistance. 4. Horrible managers are allowed to wreck havoc and get rid of competent, hard workers. 5. It's hard to move around once you reach a certain level. Many employees are as high as they can go, but lack the experience to move to another department. There is no training that will bridge the gap. 6. Minorities occupy the low-level jobs, but aren't seen in very many management positions. 7. There is no succession plan for employees. 8. Out of touch with the current workforce.

    Advice to Management

    1. Do a real salary study and bring everyone up to market. That will enable you to get and retain quality employees. 2. Clean house with the managers. They aren't doing the work, the people they're berating and getting rid of are. It only makes sense to get rid of the problem managers who have high turnover. 3. Allow people who move from University to Medical to retain the Child Tuition Assistance. Since they won't get a huge pay increase, and will actually be low-balled, they really need that benefit to follow them. 4. Create bridge training, so people can move from department to department seamlessly. 4. Get more minorities in management positions. Why is this even an issue in 2012? 5. Create a succession plan, so people will know how far they can go in their department. 6. Actually listen to the reasons people turn down positions. If salary reasons are prevalent, then your salaries are too low. Fix them! Your name isn't enough to carry you. People aren't loyal to just one company anymore, so the days of someone staying at below-market wages for 20 or 30 years are gone. You need to adapt, or you'll be left with a lot of gaping holes as the older workforce retires and the younger workforce moves on. Every time someone leaves, you lose valuable knowledge that can't be transferred to the replacement. No one ever uses every benefit available, so playing them up isn't enough to retain people. Cost of living increases mean people need to get pay increases. No one will stay with Duke if it means they can't pay their bills.



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