Dun & Bradstreet Reviews

Updated July 2, 2015
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Dun & Bradstreet President & CEO Robert Carrigan
Robert Carrigan
13 Ratings

Pros
  • There is a great work life balance (in 24 reviews)

  • D&B had one of best work life balances which I have experienced in my career :) (in 19 reviews)

Cons
  • unbelievably difficult to do the most simple tasks internally; ask a D&B rep for counts of businesses in a specific geo or industry (in 26 reviews)

  • Senior management too focused on reaching their numbers (in 15 reviews)

More Pros and Cons

102 Employee Reviews

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  1. Interesting work, great co-workers, but fear of job loss is the primary motivator applied by management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Dallas, TX
    Current Employee - Sales Representative in Dallas, TX

    I have been working at Dun & Bradstreet

    No opinion of CEO
    No opinion of CEO

    Pros

    Work can be very interesting and many co-workers are top notch people. A 167 year old company with huge potential and a leadership position in business content gives you an edge in the marketplace.

    Cons

    Short term focus; management by fear and decree; a decline in content quality caused by an almost solely automated content quality measurement process designed to tell management what they want to hear. The anwers you get depend on the way you ask the question; not necessarily the way clients experience the company.

    Advice to Management

    Focus more on long-term and people not just quarterly earnings. Recent happenings in the market show what happens when you don't think ahead and when you don't value the people who make you the money.


  2. Great people, good pay, but no long-term vision.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Director in Short Hills, NJ
    Current Employee - Senior Product Director in Short Hills, NJ

    I have been working at Dun & Bradstreet

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Co-workers are talented, motivated, team players, and generally nice.

    Cons

    Too much of a focus on hitting quarterly revenue and operating income objectives, not enough focus on long-term investment, or what will best serve our customers. Has been and will continue to be a customer dissatisfier. Also, morale is down after series of layoffs, because everyone is working at their limit but it doesn't feel like senior management notices or cares.

    Advice to Management

    Customers have to come before shareholders. We've been talking about this for years, but when push comes to shove, we cave into shareholders' interests every time.


  3. Helpful (1)

    Not everybody's a winner in D&B's "winning culture".

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    I worked at Dun & Bradstreet

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Great namebrand recognition and a leader in the industry. Relatively stable stock price. There are also a lot of pretty experienced/intelligent associates amongst the ranks.

    Cons

    Poorly defined roles and responsibilities make it difficult for people to get their jobs done. Extremely long hours for team members on the West Coast caught between offshore locations and New Jersey. Typical corporate politics with everybody trying to impress their boss, or point fingers to deflect blame.

    Advice to Management

    Do things to enable effective and efficient teamwork. Realize that past success has been on the backs of hard-working individuals who get things done despite the uncoordinated and factory-like mentality.


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  5. Helpful (1)

    Kept in the Dark until the plug is ready to be pulled.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Atlas, MI
    Former Employee - Sales Representative in Atlas, MI

    I worked at Dun & Bradstreet

    No opinion of CEO
    No opinion of CEO

    Pros

    Good knowledge-share within the company. Comp plan very aggressive with decent base. Flexible work environment. Product is superior to nearest competitor which makes it a good lead to sell services.

    Cons

    Promised a lot of support but management never provided the tools needed to do the job. Money should be invested in marketing and growth but unfortunately, D&B is focused on protecting shareholders by reducing staff. Currently undergoing major restructuring and will continue to lose valuable people to competition.

    Advice to Management

    Senior management should give support by providing lead-gen tools in order for sales team to perform. Leaving your sales teams with no marketing budget nor warm leads will spell doom quickly, hence why new business is down and will continue to decline.


  6. Helpful (1)

    When small business is booming and lending in business is stronger not a bad job.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ncat in Tucson, AZ
    Former Employee - Ncat in Tucson, AZ

    I worked at Dun & Bradstreet

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    At one time the base and bonuses were amazing. The Health and Dental benefits were great. Management was also pleasant to work for.

    Cons

    They have a weak product and in the current market small business sales suffered. The problems with the product is that it is not used as wide spread with small business lending as with the larger companies and the information is only as good as the companies are reporting.

    Advice to Management

    You need to change the way you advertise the company. Most small businesses have never heard of you and therefore the need to use the high price point products are small.


  7. Fast Paced, Demanding Environment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Short Hills, NJ
    Current Employee - Anonymous Employee in Short Hills, NJ

    I have been working at Dun & Bradstreet

    No opinion of CEO
    No opinion of CEO

    Pros

    Good professional development, high calibre peers

    Cons

    Very demanding, long work hours

    Advice to Management

    Offer more formal transition program for new employees


  8. Leadership develop is key but expect big changes to occur to every group annually

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Center Valley, PA
    Current Employee - Anonymous Employee in Center Valley, PA

    I have been working at Dun & Bradstreet

    Approves of CEO
    Approves of CEO

    Pros

    There is an extreme emphasis given to leadership development. Tuition reimbursement. An overall push to develop employee's skills who want to develop.

    Cons

    There is a limit to some professional develop since jobs in this company are moving to other countries other then the United States. The company may be growing but it seams to be growing outside the United States. The company focuses on matching other companies in employee compensation instead of trying to distinguishing themselves from others.


  9. Helpful (2)

    Highly political

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Tester in Parsippany, NJ
    Current Employee - QA Tester in Parsippany, NJ

    I have been working at Dun & Bradstreet

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    I think Senior management is very competent. C-level executives know what they are doing. Leadership skills are more than exceptional.

    Cons

    Knowledge base is lacking. Knowledge sharing is lacking. The cafeteria in the building next door is below average. I do not recommend unless you think you can change that.

    Advice to Management

    Keep doing what you're doing. However, try getting down to the lowest level of employees and make sure information is being shared accurately and efficiently.


  10. Helpful (2)

    Mixed

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Short Hills, NJ
    Former Employee - Anonymous Employee in Short Hills, NJ

    I worked at Dun & Bradstreet

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great brand, well meaning people. Customers need DNB data to make important credit decisions. The company has a strong competitive position and can weather even the worst economic storms.

    Cons

    Very transactional environment. There is little sense of team and management does not know how to build a culture that hold people accountable and is a positive environment. It is a fear based environment. A good place to be for a few years and then to move on.

    Advice to Management

    Learn how to build a high performing team. Fear is good for short term results but is a terrible way to motivate medium and long term.


  11. Helpful (3)

    OK company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Bethlehem, PA
    Former Employee - Relationship Manager in Bethlehem, PA

    I worked at Dun & Bradstreet full-time (More than 5 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Salary is decent. Back in the day, their incentives were fantastic. They have since cut back. Room for advancement.

    Cons

    Management is poor. There is a disconnect between the worker bee and the sr. management team.. Micromanagement

    Advice to Management

    Get good solid leaders with a clear vision. Dont scare your employees with threats, it doesnt create a very productive environment.



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