Dunkin' Brands Reviews

Updated June 10, 2015
45 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
4.0
Rating Trends
Recommend to a friend
Approve of CEO
Dunkin' Brands CEO Nigel Travis
Nigel Travis
20 Ratings

Pros
  • Great place for work/life balance (in 7 reviews)

  • There is lots of free food and there is a discount on food (in 10 reviews)

Cons
  • horrible communication across departments, very low pay, and no opportunity for advancement (in 7 reviews)

  • Lip service only to the work/life balance (in 4 reviews)

More Pros and Cons

45 Employee Reviews

Sort: Popular Rating Date
  1. Enjoyed working for DD

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Brands

    Pros

    Enjoyed the customers and the diversity of staff

    Cons

    Pay should be better for good employees not based on seniority


  2. Helpful (2)

    Marketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Canton, MA
    Current Employee - Director in Canton, MA

    I have been working at Dunkin' Brands full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great corporate office space; early release Friday's; company leaders actually believe in themselves and their management style

    Cons

    The reality is that company leaders cannot be trusted for even a day. They are masters of deception -- some more than others. They throw employees "under the bus" left and right to make it look like they know how to fix all the issues the company faces. They will retire soon and get out with millions...and a legacy of managing by intimidation and of being the biggest phonies this side of the Atlantic.

    Advice to Management

    Leadership, would you rather retire with millions or with respect....apparently millions! No advice to management.....just waiting for the next era of leadership. Is it too much to hope that Arty T from Market Basket will replace the current leadership when they retire into the sunset? BTW, many of your VPs are there only because they have golden handcuffs...not because they believe in your management style.


  3. Great experience!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Canton, MA
    Former Intern - Intern in Canton, MA

    I worked at Dunkin' Brands as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Saw the ins and outs of a large, successful, corporation. Everyone was so friendly and easy to work with. Endless (free) coffee, donuts, bagels and baskin robbins ice cream!

    Cons

    Internship got monotonous and boring. Hard to get a job offer afterwards.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Essex, CT
    Former Employee - Cashier in Essex, CT

    I worked at Dunkin' Brands (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The best part of this job is the interaction with the regulars. You get to know them and their lives, and it is a blast.

    Cons

    The hard part of this job can be the fast pace part of it. If you can't be fast, you can't do this job.


  6. Great Internship, Bad Hiring Process

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Canton, MI
    Former Intern - Anonymous Intern in Canton, MI

    I worked at Dunkin' Brands as an intern (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I interned with Dunkin' Brands for over a year and loved every minute of it. It was a great learning experience for me and my bosses and coworkers were all awesome. By the end of the internship, I was treated as if I was a full time regular employee and my opinion in meetings actually mattered. This is not something you see very often with internships. It was also a paid internship which was also hard to find.

    Cons

    My only con was once I graduated, there was no opportunity for employment within the company. The only department that I saw hire interns was customer service. There was always talk of needing more millennials in the company, but I never saw a department act on hiring one. There were always really good interns that would make great employees, but they were never considered for full time employment.

    Advice to Management

    Hire more college graduates in other departments aside from customer service. If you want more young people in your company, then hire some!


  7. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Boston, MA
    Current Employee - Store Manager in Boston, MA

    I have been working at Dunkin' Brands

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Really Good money. Easy Work easy going Can take a day off any day

    Cons

    too many hours to work

    Advice to Management

    Short Hours plzzzzzzzzzzzz


  8. Outstanding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Executive in Phoenix, AZ
    Current Employee - Senior Executive in Phoenix, AZ

    I have been working at Dunkin' Brands

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Meeting all the different investors and hopeful business owners.

    Cons

    Disappointment when some hope business do not qualify.

    Advice to Management

    I have a team that I treat well and with respect. Treat your employees well and reap the benefits.


  9. Helpful (1)

    Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Canton, MA
    Current Employee - Operations Manager in Canton, MA

    I have been working at Dunkin' Brands

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work life balance. Also pretty good benefits.

    Cons

    Leadership are offer disconnected to reality of the field needs to complete every day.

    Advice to Management

    Please value your long term dedicated employees.


  10. Average

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Brands

    Pros

    receive tips, flexible work schedule

    Cons

    Manager was very unorganized and incompetent


  11. Working as a crew member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunkin' Brands

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy work, coutomers are very friendly

    Cons

    Not enough hours per week



Showing 45 of 147 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.