Dunkin' Brands Reviews

Updated July 17, 2015
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5.0
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Dunkin' Brands CEO Nigel Travis
Nigel Travis
15 Ratings

Pros
  • Great place for work/life balance (in 7 reviews)

  • There is lots of free food and there is a discount on food (in 10 reviews)

Cons
  • horrible communication across departments, very low pay, and no opportunity for advancement (in 7 reviews)

  • Lip service only to the work/life balance (in 4 reviews)

More Pros and Cons

23 Employee Reviews

Sort: Popular Rating Date
  1. Studio production/Communications Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Belmont, MA
    Former Employee - Anonymous Employee in Belmont, MA

    I worked at Dunkin' Brands (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment and good teamwork

    Cons

    Very independent and sometimes miscommunication


  2. Studio production/Communications Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern in Belmont, MA
    Current Intern - Anonymous Intern in Belmont, MA

    I have been working at Dunkin' Brands as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great experience and new skills learnt

    Cons

    sometimes poor communication between workers


  3. Great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Brands part-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Quick fun shifts, free food, free coffee, tip

    Cons

    Not enough pay, unreliable staff,exhausting

    Advice to Management

    Hire more staff, longer breaks


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. In a world class organization; delivering world class coffee.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ARL in Pensacola, FL
    Current Employee - ARL in Pensacola, FL

    I have been working at Dunkin' Brands full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Everyone wants to runs on Dunkin;

    Cons

    Eating great fresh products every day.

    Advice to Management

    Treat every associate as though they are your family


  6. Great internship experience!

    Former Employee - Intern in Canton, MA
    Former Employee - Intern in Canton, MA

    I worked at Dunkin' Brands

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Fun company to work for with great co-workers. The intern program offered many opportunities like meet-and-greets with C level leadership, project presentations at the end of the summer and of course, coffee and donuts!

    Cons

    Great company, no cons I saw as an intern!


  7. Pretty Sweet Deal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Cranston, RI
    Current Employee - Crew Member in Cranston, RI

    I have been working at Dunkin' Brands full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I work for a franchise under the Dunkin Corporation and they guy is totally chill. Food and drinks are free while on the job (you have to use a special cup for drinks though, but you are supplied with it) Everything is pretty fair. Great customers, amazing management. Really can't complain.

    Cons

    Because one of the two stores (same franchise) is a satellite store, there are less girls employed and so calling it is a little tricky but we make it work.

    Advice to Management

    They should probably find the time to have a store meeting because some problems can go on for too long with the night crew.


  8. Awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunkin' Brands

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A great company to work for. Lots of room to grow. Very nice people. Challenging environment l recommend.

    Cons

    Sometimes hard to get on touch with upper management. Is a very large company. Lots of information to know,


  9. Great experience. Good benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Syracuse, NY
    Current Employee - Operations Manager in Syracuse, NY

    I have been working at Dunkin' Brands full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Set your own schedule and work very little weekends

    Cons

    Must complete a ton of audits


  10. Helpful (1)

    Good for a highschoolers side job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Donut Finisher in Port St Lucie, FL
    Former Employee - Donut Finisher in Port St Lucie, FL

    I worked at Dunkin' Brands full-time (Less than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Flexible schedule, fun crew, free food, early and late hours

    Cons

    Strict, super early shift, had to come in at 3 am to complete my task and was not allowed to clock in until 5 am

    Advice to Management

    give more allotted time to the donut finisher or have two people come in to open the store


  11. Helpful (1)

    Excellent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Canton, MA
    Current Employee - Analyst in Canton, MA

    I have been working at Dunkin' Brands full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits, and the unlimited supply of coffee and munchkins.

    Cons

    Seems difficult to move into other areas of the company.



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