Dunkin
3.1 of 5 110 reviews
www.dunkinbrands.com Canton, MA 1000 to 5000 Employees

Dunkin Reviews

Updated May 29, 2014
All Employees Current Employees Only

3.1 110 reviews

                             

70% Approve of the CEO

Dunkin CEO Nigel Travis

Nigel Travis

(46 ratings)

59% of employees recommend this company to a friend
18 Employee Reviews Back to all reviews
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    Poor Management Training, Low wage, slave work

    Crew Member (Former Employee)
    Ayer, MA

    ProsEasy to obtain job, flexible schedule

    ConsManagement has very poor training and are mostly incompetent young adults with no or little education, poor communication skills amongst employees, little accountability to management, low wages, employees are not valued and treat employees as dispensable

    Advice to Senior Managementstart hiring better educated managers and provide further educational training outside of the Dunkin' University, pay employees better in order to afford more professional management styles

    No, I would not recommend this company to a friend

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    Standard job for high-school students; otherwise unpleasant experience.

    Anonymous Employee (Former Employee)

    ProsClose to home and no training needed; flexible hours if you can get a replacement;

    ConsToxic culture and numbingly boring work; management would waste hours gossiping and making demands.

    No, I would not recommend this company to a friend

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    It was awful.

    Anonymous Employee (Former Employee)

    ProsThe first boss that I had there was awesome. He had been my boss in high school and gave me a job when I needed it years later. He was awesome.

    ConsIf you have to work mornings, you will spend your mornings serving stupid people who will talk about what an idiot you are when they turn around. You will never get a raise, but they will make you a manager so that they can call you in whenever they want and you have to clean the bathroom when someone destroys it.

    Advice to Senior ManagementGood for you.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Stale donuts, Stale Company

    Anonymous Employee (Current Employee)

    Prosbenefits are great and employees get out early on fridays

    Conshorrible communication across departments, very low pay, and no opportunity for advancement

    Advice to Senior Managementlook more closely to what your competitors are doing, donuts are a dying product and people are trying to live longer and eat less junk

    No, I would not recommend this company to a friend

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    Terrible

    Manager (Current Employee)

    ProsCrew was the only good thing at Dunkin

    ConsOwners use and abuse the management

    Advice to Senior ManagementGive management benefits

    No, I would not recommend this company to a friend

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    descrimination in the work place

    Customer Service Cashier (Current Employee)
    Middletown, CT

    Prosget to meet new people everyday. love the fact that our regulars like me better than anyone else that works that

    Consif your not drinking buddies with the manager she cuts your hours, and

    Advice to Senior Managementgrow up, stop treating people with disrespect,who never call out never late,and do a great job,and customers love me, and fire the people who leave early are late all the time call out and cant make a cup of coffee to save their life, stop taking away all the good workers hours and giving them to teenagers who dont do anything but talk,just like yourself talk talk talk. be quiet it shouldnt be how fast you get a customer out of the establishment it should be how well you do it, and make the customer happy and not feel rushed

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Summer Worker

    Summer Worker (Former Employee)
    Jackson, NJ

    ProsYou are given free food and drinks as long as your make them and you do not partake while the store is busy

    ConsManagers tend to be high-strung close minded people who very rarely respect anyone other than themselves.
    The store is always busy and the closest thing you can do to hope for a break is to go to the bathroom.

    No, I would not recommend this company to a friend

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    Not a good job after graduation

    Crew Member (Former Employee)
    Philadelphia, PA

    ProsThis would be a good job only for high school students or a quick summer job for some cash

    ConsNo raises, benefits or holidays off

    Advice to Senior ManagementOffer employees benefits and opportunities to move up

    No, I would not recommend this company to a friend

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    This organization provides employees with false promises

    Construction Manager (Former Employee)
    Canton, MA

    Pros1st 6 months with the company is great

    Consafter 6 months you are expected and more/less required to work 60 hours, however, you are only paid for 37 hours each week.

    Advice to Senior ManagementUpper management does not answer their phones nor do they return calls to their employees. They more/less hide from everyone. Upper management needs to learn the right way to treat and respect employees.

    No, I would not recommend this company to a friend

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    Do Not Take a Job Here!

    Consumer Care (Current Employee)
    Canton, MA

    ProsThere are no pros to working here...overall bad experience

    ConsAwful pay
    No room for growth---very hard to advance in the company
    Old man's club

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Dunkin reviews and ratings — including employee satisfaction and approval rating for Dunkin CEO Nigel Travis. All 18 reviews posted anonymously by Dunkin employees.