Duty Free Americas

  dutyfreeamericas.com
  dutyfreeamericas.com

Duty Free Americas Reviews

Updated December 11, 2014
Updated December 11, 2014
18 Reviews
1.8
18 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jerome Falic
10 Ratings

6 Employee Reviews Back to all reviews

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  1.  

    Luxury Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Luxury Specialist (Fancy for Sale Associate In the Luxry Section) in Atlanta, GA
    Current Employee - Luxury Specialist (Fancy for Sale Associate In the Luxry Section) in Atlanta, GA

    I have been working at Duty Free Americas full-time (more than an year)

    Pros

    They provide me with a bus/train card so I ride for free, the paid holidays that is if you are lucky enough to be off

    Cons

    Poor management, no raises only "promotions" which are very favoritism driven, high turn over rate because of this not to many good qualified people stay, in my position I can not leave my section to sell but my goal is incredibly hard to reach especially without leaving the section. you might as well look at the commission as a "possible bonus system" you have to reach at least 80% of your monthly goal amount to earn only 0.02% of your monthly goal amount. Overall, it's not a fun job, managers tend to be very unhelpful and they gossip entirely too much.

    Advice to ManagementAdvice

    Upper management need to care about the employees, train the store managers and have flexible work schedules.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Think twice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Duty Free Americas full-time (less than an year)

    Pros

    Consistent pay, international customers, opportunity to make commission

    Cons

    Micro managed, gossip atmosphere, lazy buyers, inflexibility as far as schedule, poor communication

    Advice to ManagementAdvice

    Have more regard for the employees. Set a positive tone daily. Understand that there is not always something to do and forced alienation only promote tension and lowers the morale in the store.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Actively looking for a another job, I cant wait to get out of this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Miami, FL
    Current Employee - Manager in Miami, FL

    I have been working at Duty Free Americas full-time (more than an year)

    Pros

    Good exposure to meet people from different places, nothing else

    Cons

    Head managers are afraid of the owners and treat employees really bad, they dont care about employess at all. Schedules are insane! very long hours...salaries are low in comparison with expectations. Zero tolerance for mistakes.

    Advice to ManagementAdvice

    Definetely management needs to update their policies, promotions, happy employees produce more than miserable ones. Reviewieng company policies is a must.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Never again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duty Free Americas

    Pros

    Nothing good to say about it.

    Cons

    Park and ride, Airport Security, Shortest breaks, no raises ever, terrible management

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Always busy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Hollywood, FL
    Current Employee - Anonymous Employee in Hollywood, FL

    I have been working at Duty Free Americas

    Pros

    Has stores in airports and throughout US boarders

    Cons

    Salary is not to par compared to same market

    No opinion of CEO
  7. 2 people found this helpful  

    EHHH..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager in Miami, FL
    Current Employee - Store Manager in Miami, FL

    I have been working at Duty Free Americas

    Pros

    The pro for working here is that its in the airport and that opens doors. TSA cleared an customs cleared. They also really dont pressure you on your sales. A lot of employee coverage is also a big plus.

    Cons

    Ok. unless your the morning manager, ur stuck working an ugly schedule, if ur new that means fri,sat and sun all closing.... when i say closing it means, until the last international flight leaves. Some times 9 sometimes 3 am. You're at the mercy of the airlines.. delays etc.. Upper management is in the same airport and dictate your every move. EVERY MOVE.. THEY LIVE BY WRITE UPS. Their is 3 store managers per store not 1.

    Advice to ManagementAdvice

    PLEASE let us be managers and run a business. Dont micromanage us.

    Disapproves of CEO

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