E*TRADE Financial Reviews

Updated June 23, 2015
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3.0
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Paul T. Idzik
24 Ratings

Pros
  • Work life balance, decent pay (less than what competitors are paying) (in 16 reviews)

  • Paid for Series 7 and 63 classroom hours with amazing instructor (in 13 reviews)

Cons
  • Senior Management, very little communication from mgmt & No work life balance (in 10 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Pros and Cons

116 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    I don't love work, but I don't hate it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Representative in Sandy, UT
    Current Employee - Financial Service Representative in Sandy, UT

    I have been working at E*TRADE Financial full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay. Good opportunities for initial advancement. Plenty of opportunities for Overtime. Good company with a good product. Inbound call center, which is better than outbound. I've had great managers for the most part. Supervisors/Team Leads have been hit and miss (some promoted because they were helpful and demonstrated leadership, others because they had been there since forever and knew a lot, but weren't very helpful or energetic).

    Cons

    Lots of pressure to get leads. Even if you've always been great, you start the first few days of every week feeling stressed about getting those leads and reaching your minimum goal. It's usually not very hard, as the leads themselves are of great value to the client, and at no cost to the client. But it's still stressful. Also, it's a call center so... there's that.

    Advice to Management

    Improve some of the policies, and try to lay off the pressure for leads. Maybe make it more important that reps are offering the service, rather than putting pressure on them to reach a goal that is dependent on the clients and calls they get.


  2. Good first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Systems Engineer in Redwood City, CA
    Former Employee - Associate Systems Engineer in Redwood City, CA

    I worked at E*TRADE Financial full-time (More than a year)

    Pros

    Work life balance was good.

    Cons

    A lot of re-organization during my employment.


  3. A good place for project managers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial

    Pros

    Good team building outings for management level employees

    Cons

    The employee turnover is too high


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Not a bad place to work...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at E*TRADE Financial (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are great. Can be a fun culture if it doesn't get to bogged down in process.

    Cons

    You can only get so far here. People who have been here for years, do not leave.

    Advice to Management

    Take notice of those that kept the company moving long before current management came along.


  6. Decent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Jersey City, NJ
    Current Employee - Operations Analyst in Jersey City, NJ

    I have been working at E*TRADE Financial full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Coworkers and culture. Good amount of pto. Pretty good medical benefits

    Cons

    There has been many structural changes recently. Yearly lay offs. Low pay compared to the rest of the industry


  7. Good Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial full-time

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Benefits are good, growing company, small firm with friendly employees

    Cons

    Room for advancement is limited unless licensed, repetitive work.


  8. financial consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Consultant
    Former Employee - Financial Consultant

    I worked at E*TRADE Financial

    Pros

    job is easy compared to others I've had

    Cons

    not much room for advancement


  9. Very competitive work environment when refinancing was at its peak.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Consultant in Huntington Beach, CA
    Former Employee - Mortgage Consultant in Huntington Beach, CA

    I worked at E*TRADE Financial full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Your income was based on what you put into it.

    Cons

    Very competitive work environment. During the refi boom,which was in the early 2000s, 12+ hours days were the norm just to keep your job.

    Advice to Management

    Treating employees as a "number" doesn't increase productivity for the long-term.


  10. Helpful (1)

    FSR Gold

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Representative in Alpharetta, GA
    Current Employee - Financial Service Representative in Alpharetta, GA

    I have been working at E*TRADE Financial

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training. Revolutionary in approach.

    Cons

    Often times, our own systems prevent smooth service, AT TIMES.


  11. Operations analyst busy during tax season and end of year but slow otherwise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Operations Analyst in Jersey City, NJ
    Current Contractor - Operations Analyst in Jersey City, NJ

    I have been working at E*TRADE Financial as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Job is pretty simple and not too demanding. Great area to work in Jersey City other departments friendly

    Cons

    Divided work environment based off of favoritism and lead analyst lacks people skills which prevents training



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