E*TRADE Financial Reviews

Updated March 21, 2015
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3.0
108 Reviews
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Paul T. Idzik
78 Ratings

108 Employee Reviews

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  1. Not a bad place to work for a certain duration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Services Representative in Atlanta, GA
    Current Employee - Senior Financial Services Representative in Atlanta, GA

    I have been working at E*TRADE Financial

    Pros

    Good benefits, company activities like fall festivals, in office meals, etc. They pay for series 7, 63 licenses. Good experience learning to trade

    Cons

    Call-center burnout. Serious micro management

    Advice to ManagementAdvice

    Less micro-management

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Work environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial

    Pros

    Getting experience in Financial Domain

    Cons

    Dated technology
    No collaborative work
    No WFH

    Advice to ManagementAdvice

    Make it a place where developers want to stay.

  3. Great place to work as a contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Arlington, VA
    Former Employee - Marketing Manager in Arlington, VA

    I worked at E*TRADE Financial

    Pros

    I thought the Arlington office was great. I met a few great people. The work environment is fast paced and a little cut throat, but you can't take it too seriously. You have to be "thick skinned" to work at ETRADE. They have a high level of expectation even for short-term staff.
    Great location near Ballston Metro and accessible parking near the mall.
    Plenty of restaurants to go to for lunch and dinner

    Cons

    No training for contract staff
    Senior Management level staff can be very cold
    Most of the consultants and non-marketing staff did not speak to you
    Work like balance is challenging for full time staff, you are expected to work long hours
    Staff is not provided with a lot of notice about layoffs or jobs transitioning to another location
    Cubicle environment, only VPs in offices.

    Advice to ManagementAdvice

    Provide more training to the Contingent/Contract staff
    Better communication needed between leadership and staff
    Stop laying off quality staff people as a way to reduce expenses

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Good work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Analyst in Jersey City, NJ
    Former Employee - Operations Analyst in Jersey City, NJ

    I worked at E*TRADE Financial full-time (more than 5 years)

    Pros

    Friendly and non-competitive at the lower level. People did their work and mind their business. There has been a major change in management. At one point, one VP pretty much ran the whole operations area and he was totally out of touch with how the departments actually worked. Over the last few years, E*Trade has brought in a much better management team with professionals from some major companies. You can slowly see the changes for the better.

    Cons

    Little chance for advancement at the lower level. Salary is consistent meaning no big raises.

    Advice to ManagementAdvice

    Have the different departments cross train with each other and I mean really sit down and work in that area for a period of time. At one point, E*Trade made the different departments within Operations present their business during lunch. I believe it was called, Lunch & Learn. This was a complete waste of time and people attended due to pressure from management. Nobody actually listen or retain information.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk Management in Arlington, VA
    Current Employee - Risk Management in Arlington, VA

    I have been working at E*TRADE Financial full-time (more than 8 years)

    Pros

    Executive leadership now in place recognizes the value of risk management. More structure has been employed which will ensure that the firm continues to grow and provide value added products to our customers.

    Cons

    Lack of leadership training and succession planning making it difficult to grow your career in most, not all, departments. The leadership training is left up to senior management over the department.

    Advice to ManagementAdvice

    Employ a firm wide leadership training program and hold all senior managers accountable for developing leaders within their team.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful

    Redline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at E*TRADE Financial

    Pros

    A good learning environment for beginners.

    Cons

    Micro managed and way over-worked.

    Advice to ManagementAdvice

    Dump the junk accounts and properly staff the queue. One person doing the work of five people isn't kosher.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Financial Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Consultant
    Former Employee - Financial Consultant

    I worked at E*TRADE Financial full-time (more than 10 years)

    Pros

    A lot of good people work there, current management is good, moving the company in the right direction. Guaranteed good friends will be made there. Becoming more of a presence in the investment advice arena. Salary plus quarterly bonus structure, but the bonus can fluctuate quite a bit, sometimes 0 for a quarter which can be tough. However the bonus is uncapped, some people can do really well, others struggle.

    Cons

    Extreme micro management from the top down. Many different systems are used to manage clients, view client accounts, view your compensation, etc. wish it was all better integrated. Abundance of leads but not a great lead qualification system. Limited product line for clients although it will expand. Seems as though departments within the company do not work together enough FOR THE CLIENT; a product of many departments being understaffed.

    Advice to ManagementAdvice

    Current management is doing a good job of cleaning up balance sheet issues that plagued the company a few years ago, things definitely look up. They are saying the right things to give employees the impression that things will be much better in the future but actions speak louder than words, time for some more actions to happen.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Small but hierarchical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Financial Analyst in Jersey City, NJ
    Current Employee - Lead Financial Analyst in Jersey City, NJ

    I have been working at E*TRADE Financial

    Pros

    small company feel
    friendly employees
    great work/life balance

    Cons

    limited mobility
    very hierarchical
    constant salary freeze/low pay

  10. Financial Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial

    Pros

    They allow overtime and pay time and a half

    Cons

    call center, Lots of sales pressure

    Recommends
    Negative Outlook
    Disapproves of CEO
  11. Good if you are in the right team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Software Engineering in Arlington, VA
    Current Employee - Staff Software Engineering in Arlington, VA

    I have been working at E*TRADE Financial

    Pros

    Some teams are very effective and get a lot done. Industry best practices are very team dependent. Decent vacation policy. Average pay

    Cons

    Some teams are very inefficient. No big picture vision. People work in their own silos

    Advice to ManagementAdvice

    Don't change strategy at the drop of a hat

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

E*TRADE Financial Photos

Office Building top three floors are E*Trade
Sandy Call Center

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