E*TRADE Financial

www.etrade.com

E*TRADE Financial Reviews

Updated January 16, 2015
Updated January 16, 2015
337 Reviews
2.8
337 Reviews
Rating Trends

Recommend to a friend
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Paul T. Idzik
73 Ratings

Review Highlights

Pros
  • Etrade values work life balance and offers opportunities to advance in your career path (in 16 reviews)

  • The Series 7 and 63 training is free and useful in other jobs (in 13 reviews)


Cons
  • could improve in employee work life balance (in 10 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Highlights

74 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    It all depends who you work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Manager in Jersey City, NJ
    Former Employee - Senior Product Manager in Jersey City, NJ

    I worked at E*TRADE Financial full-time (more than 3 years)

    Pros

    The pay was decent initially however after working with another manager but total compensation went down due to lack of bonus.

    Make sure to interview them because this went from being the greatest place to work to my worst nightmare in a matter of months.

    Cons

    Lack of management training for the long term Etrade employees. Try to work for some who is newer to Etrade.

    Advice to ManagementAdvice

    I hear you are doing a great job since I left and that makes me happy to hear. Try to pay more attention to middle management training.

  2. 2 people found this helpful  

    It's Dilbert's world brought to life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ

    I have been working at E*TRADE Financial full-time (more than 3 years)

    Pros

    Upper management is trying to turn the tech side around and have introduced a number of process improvements to help make things more transparent. There is a move to upgrade the technology and its infrastructure. Considering the all new executive suite, it will be some time before the success of this undertaking can be evaluated.

    Cons

    Mediocre salary. High stress levels. Not much room for advancement unless you are more into game playing than actual innovation and accomplishment. Technology dating back to the 90's and unlikely to change very quickly. Working level leadership is more interested in empire building than building the company. At present, the process that has been implemented is all show and no substance.

    Advice to ManagementAdvice

    It would help to translate the advertised company values into something real instead of relying on an obsolete management style based on bullying. Good upper management intentions are usually frustrated by a lack of follow through. The middle-management bureaucracy somehow manages to protect it's domain, and give the appearance of acting without really taking the process improvements to heart.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Tough to move up and get noticed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    There are good people to work with

    Cons

    Management does not value the workers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    A nice place to start in financial services, dont plan on a long career. Employee retention is poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Sandy, UT
    Former Employee - Financial Services Representative in Sandy, UT

    I worked at E*TRADE Financial full-time (more than a year)

    Pros

    Etrade is a good company if you can climb out of the front line trading and customer service level and get into stock plans, corporate services, etc.. Benefits are excellent. Raises are performance based and generally fairly small percentage increases. the best way to earn more is to take advantage of overtime hours when offered.

    Cons

    Employees are micro managed for call handle times. Customer service can often be sacrificed for efficiency. Financial advisors are not really advisors and are not trained to be such. The company just wants to get as many assets under management as they can and charge management fees for not managing the accounts.

    Doesn't Recommend
    Neutral Outlook
  6. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative in Sandy, UT
    Current Employee - Financial Service Representative in Sandy, UT

    I have been working at E*TRADE Financial full-time (less than a year)

    Pros

    Okay benefits and good hourly pay for what you were doing.
    Get to look at the stock market all day and see a lot of fox news, if that's your sort of thing.

    Cons

    Condescending middle management, little autonomy, Absolutely no one on my floor woke up and wanted to go to work in the morning.

    Advice to ManagementAdvice

    Give an accurate description of position in the interview and maybe you won't have a 50% turnover every 6 months

    Doesn't Recommend
    Negative Outlook
  7.  

    FSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial

    Pros

    Great for someone out of college or looking to get there entry level license without out of pocket cost

    Cons

    Low pay for the constant barrage of calls and high responsibilities and no room for error. constantly pushes advancement from within but makes you feel bad if you dont want to move in there time frame or at your own pace. and they act like your getting some huge raise with the promotion. Managers do squat with the majority of work falling on shoulders of the leads.

    Advice to ManagementAdvice

    read the reviews of past employees

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Forever a start-up financial company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Consultant in San Francisco, CA
    Former Employee - Financial Consultant in San Francisco, CA

    I worked at E*TRADE Financial full-time (more than 3 years)

    Pros

    Good place to get your securities license

    Cons

    C-level management constantly changing (3 new CEOs for the past 5 years). Leads are given to favor reps/fc. Poor training, compensation, protocols and customer service.

    Advice to ManagementAdvice

    They need to get their act together.

  9.  

    high turnover, they treat you like a commodity, not a team member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Consultant in Sandy, UT
    Former Employee - Financial Consultant in Sandy, UT

    I worked at E*TRADE Financial full-time (more than a year)

    Pros

    good pay potential, quarterly bonuses

    Cons

    high turnover and they can let you go without a warning or doing anything unethical and still meet business results

    Advice to ManagementAdvice

    have an action plan to help improve employees rather than without any warning/coaching let the employee go

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Not an Encouraging Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial full-time (more than a year)

    Pros

    Flexibility concerning Telecommuting, the Location was ideal, and the Work/Life Balance was pleasant.

    Cons

    Compensation Package (low pay compared to competition and/or industry standards) Management (as they were horrible to work with, complete condescending people), In addition they micro-managed and the funny part is that the employees knew more than what they knew. High-Turnover, and outsourcing.

    Advice to ManagementAdvice

    When depleting the work force in order to save a buck. Try trimming off the people fielded in the managerial positions because in my opinion and based on experience, the lower level employees actually get the work done, while management takes the credit. I guess that's the culture of working in a corporate environment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Financial Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Consultant in Alpharetta, GA
    Current Employee - Financial Consultant in Alpharetta, GA

    I have been working at E*TRADE Financial full-time (more than 8 years)

    Pros

    Positive team environment and colleagues are great!

    Cons

    Volatile work environment (job and compensation policy changes are slow) environment is a bit stressful (with call volume), and not necessarily family friendly work environment.

    Advice to ManagementAdvice

    E*TRADE Management is in survival mode, its important for them to appreciate the impact that production brings to the bottom line and encourage this growth. Something the last regime and this regime struggle with in its vision or game plan moving forward.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

E*TRADE Financial Photos

Office Building top three floors are E*Trade
Sandy Call Center

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