E*TRADE Financial

  www.etrade.com
  www.etrade.com

E*TRADE Financial Reviews

Updated December 15, 2014
Updated December 15, 2014
326 Reviews
2.8
326 Reviews
Rating Trends

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Paul T. Idzik
67 Ratings

Review Highlights

Pros
  • Etrade values work life balance and offers opportunities to advance in your career path (in 16 reviews)

  • The Series 7 and 63 training is free and useful in other jobs (in 13 reviews)


Cons
  • could improve in employee work life balance (in 10 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Highlights

72 Employee Reviews Back to all reviews

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  1.  

    A company in turmoil

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Arlington, VA
    Former Employee - Project Manager in Arlington, VA

    I worked at E*TRADE Financial (more than an year)

    Pros

    Salary is competitive, good benefits package

    Cons

    With the new CEO, the company is in a huge state of flux. Multiple top level executives were given their walking papers and serious reorg is in the works. They are still digging themselves out of a huge sinkhole due to the loan crisis and are expected to cut 100 million dollars in expenses this year.

    Advice to ManagementAdvice

    GET IT TOGETHER or SELL

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Relationship Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager in New York, NY
    Current Employee - Relationship Manager in New York, NY

    I have been working at E*TRADE Financial full-time (more than 3 years)

    Pros

    Great place to get some experience and then move on. People are generally nice to work with.

    Cons

    Systems systems systems. For a company that prides itself on technology ETrade has more system issues than any company I've ever seen. Embarassing plain and simple.

    Some managers are severly unqualified and lack graduate degrees. Promotions are based on friendship and not merit in many departments. Professionalism is not exactly the strong suit.

    Advice to ManagementAdvice

    Get a clue

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Everyone is an island, little opportunity to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time (more than an year)

    Pros

    They hand out titles like lollipops and E*TRADE looks good on a resume.

    Cons

    They hook you in the position with a higher than normal salary and promises of bonsuses, raises and promotions. Opinion throughout the company is that these are never delivered on. Good jobs go to outside hires. Very poorly managed from senior managers on up. Extreme micro management. Policies within the company don't communicate to each other.

    Advice to ManagementAdvice

    Back off. Let your employees do what they were hired for without constant check ins.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    You need the right personality to work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Arlington, VA
    Former Employee - Anonymous Employee in Arlington, VA

    I worked at E*TRADE Financial full-time (more than 3 years)

    Pros

    Good staff and middle managers. Salary and benefits could be better, but not bad overall. Interesting industry. Good place to start a career.

    Cons

    Way too much micro-managing. Very secretive and very political atmosphere. Morale rather low. Senior management has an every person for themselves attitude. Very difficult to move around to other areas of the company.

    Advice to ManagementAdvice

    Provide more opportunities to move to other areas of the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Senior program manager

    Former Employee - Senior Program Manager in Menlo Park, CA
    Former Employee - Senior Program Manager in Menlo Park, CA

    I worked at E*TRADE Financial full-time (more than 5 years)

    Pros

    Good tech team to work with

    Cons

    Poor management team, not much career growth

  7. 3 people found this helpful  

    Good place to start but don't stay long

    • Career Opportunities
    Former Employee - Financial Services Representative in Alpharetta, GA
    Former Employee - Financial Services Representative in Alpharetta, GA

    I worked at E*TRADE Financial full-time (more than an year)

    Pros

    -Paid training for series 7/63 license
    -Decent pay for a recent college grad
    -Will learn a lot about the industry

    Cons

    This position is extremely micromanaged. They have a computer system that tracks everything you do, down to the second. If you clock in one minute late or stay on a call too long you'll hear about it immediately. The job became extremely stressful do to management constantly on your back about CE (leads). The morale here is very low do to the fact that the job gets very redundant. There is no opportunity for growth. Promotions are viewed as lateral movement so there is little pay increase.

  8.  

    Just OK, could be a lot better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    I worked at E*TRADE Financial

    Pros

    Pay to receive your Series 7 & 63.
    Employees generally get along well with each other.
    Benefits are pretty good, especially vision.

    Cons

    Management makes constant changes without notifying the employees that actually do the job or use the systems.
    Growth potential is no longer as available as it used to be. Moves to other departments are all viewed as lateral so there is little pay increase. Promotions now only come when someone else leaves the company.
    Most managers can't be trusted and seem to have their own interests at heart always.
    Pay is low and employee morale is extremely low.

    Advice to ManagementAdvice

    Make a better effort to listen to employee suggestions and involve the people who actually use your systems in the decision making process for upgrades and improvements. Your employees make your company move. Find better ways to take care of them and make them feel appreciated because that is a main reason some of the brightest and best employees move on from this company so fast and morale remains so low. Contrary to belief, the customer is NOT always right and should have some sort of accountability for them as well. Many employees have been blamed for difficult customers who have no basis for their attitudes.

    No opinion of CEO
  9. 1 person found this helpful  

    Great place for NCAs. Not for middle level people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Menlo Park, CA
    Current Employee - Anonymous Employee in Menlo Park, CA

    I have been working at E*TRADE Financial

    Pros

    Beginners have tons of things to learn. Great technologies are available to explore. All open source at work. Its a great technology company.

    Cons

    The etrade has too many managers and there is no growth potential for this company in the current world. The middle layer of employees are struggling.

    Advice to ManagementAdvice

    Too many rules at work. Not a good idea to have a time based work enviornment at a software concern.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    good place to start, not a lot of room for movement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Financial Services Representative in Sandy, UT
    Former Employee - Financial Services Representative in Sandy, UT

    I worked at E*TRADE Financial

    Pros

    benefits, professional culture, good entry-level job

    Cons

    micro-managing, not a lot of room for growth, when you do bad, you know about it. when you do well, you are not rewarded. a lot of 'who you know' politicing.

    No opinion of CEO
  11.  

    The place for a predictable, dead-end, service job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at E*TRADE Financial

    Pros

    Customers are relatively happy versus a big bank. But seriously, the big banks are VERY incompetent so how hard can it be??? Some good technology but poor hardware to back it up. You can pick up some more brokerage licenses vs. a typical bank. They haven't bounced a paycheck yet. Smaller size means the company is more responsive but not responsive enough versus its even smaller, niche rivals. A competent, all-around retail broker.

    Cons

    No room for advancement. No feeling of a future at this place. No feeling of accomplishment. Everyone is replaceable. Development of unique skills and/or strengths is not encouraged. I'm basically here to collect a weak paycheck; nothing more, and that really leaves you feeling like you're wasting your time. Darn, I'm bored! Constant concerns over bankruptcy, takeover, are they gonna shut down my office?, is my job gonna be shipped to Manila?, etc. But seriously, what can you do in this terrible economy??? I've seen some very capable people move on. Shabby offices. Decrepit furniture and 10-year old computers. Most of us gather on the weekend to drink and show-up bleary-eyed on Monday morning to start all over again. Is that really any way to end a week??? Numb the pain. Tax season is the pits and is one of the biggest reasons people quit.

    Advice to ManagementAdvice

    Your employees are bored! You re-hash the same old stuff and claim its new to your customers! They are smarter than that! The baby ads are getting lame. Time for something new. You have no idea of the repressed talent at your fingertips that could be doing so much more. Harness it!

    Doesn't Recommend
    No opinion of CEO

E*TRADE Financial Photos

Office Building top three floors are E*Trade
Sandy Call Center

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