E*TRADE Financial Reviews

Updated April 22, 2015
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110 Employee Reviews

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  1. Helpful (2)

    No direction, little room to grow, poor innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in New York, NY
    Former Employee - Product Manager in New York, NY

    I worked at E*TRADE Financial full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Depending on the group, coworkers are great and are trying to improve this company. A bunch of smart people there, but not necessarily in the right positions

    Cons

    Pay is average at best, difficult to grow because middle management does nothing and everyone doing the work will just leave for a better opportunity. Lots of turnover, get sucked into the same work with hardly much innovation

    Advice to Management

    Stay organized and have an ear to those grinding day to day. Don't push meetings all the time, make time for your team.

  2. Good job for the young and single

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative
    Current Employee - Financial Services Representative

    I have been working at E*TRADE Financial full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Training provided to earn your Series 7 is excellent. Base pay is decent compared to most call center jobs. Promotions are easy to come by since the company cleaned house a few years ago. There is unlimited overtime opportunity during tax season.

    Cons

    Employees that work less than 50 hours a week receive poor performance reviews. You will be required to refer millions in outside assets from existing client base and receive no bonus for your efforts. Your job is to help clients maintain regulatory compliance so you have to maintain a high level of focus for long hours.

    Advice to Management

    Focus more on training after Series 7.

  3. Relationship Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager in Sandy, UT
    Current Employee - Relationship Manager in Sandy, UT

    I have been working at E*TRADE Financial full-time (More than 8 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nice colleague, good working atmosphere

    Cons

    Cost cutting, outsourcing to the Philippines and management do not look out for their people.

    Advice to Management

    Take better care of your employees,

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  5. Helpful (2)

    Call centers suck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Alpharetta, GA
    Former Employee - Financial Services Representative in Alpharetta, GA

    I worked at E*TRADE Financial full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Paid for Series 7 and 63 classroom hours with amazing instructor. Free materials (books software to study at home) and test. Was awesome to be able to get paid and study!!!

    Cons

    Micromanagement like you never seen before!!! I might as well have a supervisor sitting in my cube!!

    You have to literally log on the computer EVERYTHING you do the second you do it. If not the sup will IM you and ask what you are doing. You will receive a schedule everyday that dictates when you have lunch and go to the bathroom. I am serious!! I cannot make these things up!!

    Unless you like having a phone glued to your ear from when you get in to when you leave, this job is not for you.

    Also, they are very sales heavy, sups want you to push products of these poor investors.

    Advice to Management

    Stop micromanaging your employees!!!

  6. This is a good job. It is a call center environment and there are sales quotas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Sandy, UT
    Current Employee - Financial Services Representative in Sandy, UT

    I have been working at E*TRADE Financial full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The overall work environment is really good. They promote from within and the starting salary is very competitive. They do stress the importance of a positive client experience.

    Cons

    There is a lot of uncertainty regarding what shift you may have to work which makes it difficult to plan all other aspects of your life. Retirement benefits are currently poor. They will match up to 2.5 percent is all.

    Advice to Management

    Have recruiters be completely honest regarding the position. I was told this position has no sales aspect. I asked about sales quotas specifically and was told that was not a part of this position. It turns out that your sales ability is a huge part of your performance which affects your evaluation, your bonus potential and your ability to advance your career.

  7. Helpful (1)

    Average place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Staff Software Engineer in Jersey City, NJ
    Former Employee - Senior Staff Software Engineer in Jersey City, NJ

    I worked at E*TRADE Financial full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great location, beautiful office view, little stress, relatively stable, friendly colleagues

    Cons

    Lots of bureaucracy, below average pay, limited potential

    Advice to Management

    Choose a busienss style between Silicon Valley and Wall Street

  8. entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    to get your license. it trains you quickly but doesnt pay much at all. you will have to go elsewhere to get paid what you deserve

    Cons

    lack of pay. they will start you entry level and not give much opportunity to grow and increase your pa.

  9. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good teamwork, excellent support and opportunity to learn more

    Cons

    low compensation/ benefits , no standards and processes are not followed

    Advice to Management

    none

  10. Ok company really good benefits

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial

    Pros

    The benefits are very good.

    Cons

    you need to kiss up to make it, no one wants to buy managed money from an online brokerage.

    Advice to Management

    trash MIP

  11. Complex environment ever changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good products and services, and great brand

    Cons

    Poor leadership, and very little direction

    Advice to Management

    Need consistence

E*TRADE Financial Photos

Office Building top three floors are E*Trade
Sandy Call Center

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