EBSCO Publishing
2.7 of 5 65 reviews
www.ebsco.com Ipswich, MA

EBSCO Publishing Reviews

Updated May 29, 2014
All Employees Current Employees Only

2.7 65 reviews

                             

75% Approve of the CEO

EBSCO Publishing President Tim Collins

Tim Collins

(28 ratings)

45% of employees recommend this company to a friend
16 Employee Reviews Back to all reviews
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    1 person found this helpful  

    Good place for locals to gain work experience

    Anonymous Employee (Former Employee)

    ProsMany types of jobs
    Promotions available to achievers based on connections
    Nice facility
    Solid product mix

    ConsConsistently low pay
    Boys' club mentality
    Sparse benefits
    Weak management due to internal promotions of individuals without management training or experience

    Advice to Senior ManagementShare more of the company's profits with employees, in the form of better raises
    Open up the boys' club network to everyone who deserves upward mobility
    Enhance suite of benefits to be more in keeping with other companies of the same size
    Increase base salaries

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    It's fine.

    Marketing (Current Employee)
    Ipswich, MA

    ProsConvenient if you live on the North Shore

    ConsIt's a boy's club and the culture could use a makeover

    Advice to Senior ManagementUpper management should keep doing what they're doing. Middle managers should be reassessed.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It is alright

    Account Executive (Current Employee)

    ProsHave an opportunity to manage and do overall plan by yourself

    Conshard to get promotion if you work outside HQ or regional HQ

    Yes, I would recommend this company to a friend

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    Decent Company to Work at

    QA Engineer (Former Employee)
    Ipswich, MA

    ProsPeople are nice to work with. There are always new projects to work on, in most departments. People are treated with respect and your opinions are valued.

    ConsA company to retire at. A young professional would do better being a part of a company more fast paced environment where he might have the opportunity to learn more.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    There are worse places to work

    Anonymous Employee (Former Employee)

    ProsFlexible Schedule, decent (not great) benefits. Nice coworkers.

    ConsLess family oriented now, more corporate. A lot of upheaval lately.

    Advice to Senior Managementyour employees are not pawns, they are people.

    No, I would not recommend this company to a friend

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    It's a great place to start a career, though leaves less room for advancement.

    Anonymous Employee (Former Employee)

    ProsSmart, interesting, and delightfully quirky coworkers. It's a great place for early career work. I thought the the projects with which I was involved were interesting and meaningful.

    ConsExcessive workload, and unrealistic expectations. Sometimes poor communication between departments-- e.g. Sales or management departments would advertise a product launch date without consulting the tech department. As a result, timelines were often completely unreasonable based on project scope and resources available. I felt like there was lots of backpedaling, combined with busting our tails to try to deliver by a compromised date, in order to keep customers happy.

    Schedule/work arrangements were very inconsistent between employees.-- Flex time and remote work were allowed for some employees, but not for others, etc. This was often a low point of morale among staff.

    Advice to Senior ManagementPlease embrace the mantra of under-promising and over-delivering. The stress yo-yo of the opposite is why you have such turnover.

    Yes, I would recommend this company to a friend

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    5 people found this helpful  

    Nice company until I was laid off when I deserved a raise.

    Content Quality Auditor (Former Employee)
    Ipswich, MA

    ProsFriendly work atmosphere
    Environmentally conscious
    Good benefits
    Location

    ConsVery low salary/wages
    Miniscule raises, if any at all
    Extremely cheap for a thriving company
    Shocking lack of communication from management

    Advice to Senior ManagementThere are dozens of open positions but you're not offering enough money to potential employees. That's why they remain open for so long. You need to communicate with your employees better about organizational restructuring. You have a very callous way of laying off people. During Editorial's reorganization my responsibilities changed so drastically that my job was 100% different than it was just a couple weeks. I took on additional tasks and quickly learned new procedures and software. What did I get for my efforts? A raise? No. Any kind of appreciation? No. I got laid off. Thanks very much. You need to treat your employees better.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Decent entry level position

    Serials Coordinator (Current Employee)
    Ipswich, MA

    ProsCasual work environment, limited responsibility, exposure to publishing/database environment

    ConsLow pay, minimal time off, not much room for advancement

    Advice to Senior ManagementGive employess a clearer sense of the bigger picture before starting new intiatives and offer more opportunities for meaningful advancement and increase in pay.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    A good work place for someone who joined with close ties to the top or middle management. Experience varies for others

    Software Engineer (Former Employee)
    Ipswich, MA

    ProsWork overtime is not commonly seen at this work place. Most employees seem to be able to take PTO time whenever they feel they need it. The company promotes work/life balance. There are also talented professionals out there.

    ConsIndividual experience may vary from department to department. Basically you have to figure out your own way to get the ropes you need. Manager could be tied up to cross-department meetings all year long.

    Advice to Senior ManagementStop meeting and start managing.

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    1 person found this helpful  

    Stepping stone for bigger and better things.

    Anonymous Employee (Current Employee)
    Ipswich, MA

    Prosbalance of work and personal time is great, direct managers are friendly and willing to work with employees in a variety of matters and situations.

    ConsLow pay based on standard of living in Alabama (we're in Mass. for goodness sake!), hardly any human interaction on a daily basis, depressing.

    Advice to Senior ManagementPlease offer a telecommuting option. Help boost our morale and be more productive at the same time!

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at EBSCO Publishing reviews and ratings — including employee satisfaction and approval rating for EBSCO Publishing CEO Tim Collins. All 16 reviews posted anonymously by EBSCO Publishing employees.