EBSCO Publishing

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EBSCO Publishing Reviews

Updated August 31, 2014
Updated August 31, 2014
68 Reviews
2.7
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
EBSCO Publishing President Tim Collins
Tim Collins
31 Ratings

Review Highlights

Pros
  • Very nice people, good personal growth prospects, Great benefits (in 5 reviews)

  • Reputable company with great work environment (in 5 reviews)


Cons
  • Compensation, upper management, policies and some benefits (in 4 reviews)

  • low salary, remote location and commute (in 4 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Used to be a great company work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Ipswich, MA
    Former Employee - Anonymous Employee in Ipswich, MA

    I worked at EBSCO Publishing full-time for more than 8 years

    Pros

    Free coffee, real good cafeteria, great location- I was in an old mill building on the river. Flexible hours. Benefits were acceptable. First couple of years it was small and felt like a family business.

    Cons

    As time went on and company expanded the atmosphere changed. People ended up in management who shouldn't have been and an 'old boy' network began to appear. The culture became much more negative. During the last year I was there my department went thru 4 managers and was on the fifth. It's really a shame. I was there 8 years and had enjoyed my job for a long time.

    Advice to ManagementAdvice

    Pay attention to what employees do and what their jobs involve before making decisions, foster a culture of respect and value your older employees. Promote people that care about the company & employees, not their egos.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good place for locals to gain work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EBSCO Publishing full-time

    Pros

    Many types of jobs
    Promotions available to achievers based on connections
    Nice facility
    Solid product mix

    Cons

    Consistently low pay
    Boys' club mentality
    Sparse benefits
    Weak management due to internal promotions of individuals without management training or experience

    Advice to ManagementAdvice

    Share more of the company's profits with employees, in the form of better raises
    Open up the boys' club network to everyone who deserves upward mobility
    Enhance suite of benefits to be more in keeping with other companies of the same size
    Increase base salaries

    Recommends
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    It's fine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing  in  Ipswich, MA
    Current Employee - Marketing in Ipswich, MA

    I have been working at EBSCO Publishing full-time for more than 5 years

    Pros

    Convenient if you live on the North Shore

    Cons

    It's a boy's club and the culture could use a makeover

    Advice to ManagementAdvice

    Upper management should keep doing what they're doing. Middle managers should be reassessed.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    It is alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at EBSCO Publishing full-time for more than a year

    Pros

    Have an opportunity to manage and do overall plan by yourself

    Cons

    hard to get promotion if you work outside HQ or regional HQ

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Decent Company to Work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Engineer  in  Ipswich, MA
    Former Employee - QA Engineer in Ipswich, MA

    I worked at EBSCO Publishing as an intern for more than a year

    Pros

    People are nice to work with. There are always new projects to work on, in most departments. People are treated with respect and your opinions are valued.

    Cons

    A company to retire at. A young professional would do better being a part of a company more fast paced environment where he might have the opportunity to learn more.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    There are worse places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EBSCO Publishing full-time

    Pros

    Flexible Schedule, decent (not great) benefits. Nice coworkers.

    Cons

    Less family oriented now, more corporate. A lot of upheaval lately.

    Advice to ManagementAdvice

    your employees are not pawns, they are people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    It's a great place to start a career, though leaves less room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EBSCO Publishing full-time for more than a year

    Pros

    Smart, interesting, and delightfully quirky coworkers. It's a great place for early career work. I thought the the projects with which I was involved were interesting and meaningful.

    Cons

    Excessive workload, and unrealistic expectations. Sometimes poor communication between departments-- e.g. Sales or management departments would advertise a product launch date without consulting the tech department. As a result, timelines were often completely unreasonable based on project scope and resources available. I felt like there was lots of backpedaling, combined with busting our tails to try to deliver by a compromised date, in order to keep customers happy.

    Schedule/work arrangements were very inconsistent between employees.-- Flex time and remote work were allowed for some employees, but not for others, etc. This was often a low point of morale among staff.

    Advice to ManagementAdvice

    Please embrace the mantra of under-promising and over-delivering. The stress yo-yo of the opposite is why you have such turnover.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 7 people found this helpful  

    Nice company until I was laid off when I deserved a raise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Quality Auditor  in  Ipswich, MA
    Former Employee - Content Quality Auditor in Ipswich, MA

    I worked at EBSCO Publishing full-time for more than 5 years

    Pros

    Friendly work atmosphere
    Environmentally conscious
    Good benefits
    Location

    Cons

    Very low salary/wages
    Miniscule raises, if any at all
    Extremely cheap for a thriving company
    Shocking lack of communication from management

    Advice to ManagementAdvice

    There are dozens of open positions but you're not offering enough money to potential employees. That's why they remain open for so long. You need to communicate with your employees better about organizational restructuring. You have a very callous way of laying off people. During Editorial's reorganization my responsibilities changed so drastically that my job was 100% different than it was just a couple weeks. I took on additional tasks and quickly learned new procedures and software. What did I get for my efforts? A raise? No. Any kind of appreciation? No. I got laid off. Thanks very much. You need to treat your employees better.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Decent entry level position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Serials Coordinator  in  Ipswich, MA
    Current Employee - Serials Coordinator in Ipswich, MA

    I have been working at EBSCO Publishing

    Pros

    Casual work environment, limited responsibility, exposure to publishing/database environment

    Cons

    Low pay, minimal time off, not much room for advancement

    Advice to ManagementAdvice

    Give employess a clearer sense of the bigger picture before starting new intiatives and offer more opportunities for meaningful advancement and increase in pay.

    Doesn't Recommend
  11. 2 people found this helpful  

    A good work place for someone who joined with close ties to the top or middle management. Experience varies for others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Engineer  in  Ipswich, MA
    Former Employee - Software Engineer in Ipswich, MA

    I worked at EBSCO Publishing

    Pros

    Work overtime is not commonly seen at this work place. Most employees seem to be able to take PTO time whenever they feel they need it. The company promotes work/life balance. There are also talented professionals out there.

    Cons

    Individual experience may vary from department to department. Basically you have to figure out your own way to get the ropes you need. Manager could be tied up to cross-department meetings all year long.

    Advice to ManagementAdvice

    Stop meeting and start managing.

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