EBSCO Publishing

www.ebscoind.com

EBSCO Publishing Reviews

72 Reviews
2.7
72 Reviews
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EBSCO Publishing President Tim Collins
Tim Collins
33 Ratings

Review Highlights

Pros
  • free coffee, decent cafeteria, train access (in 5 reviews)

  • Very nice people, good personal growth prospects, Great benefits (in 5 reviews)


Cons
  • low salary, remote location and commute (in 4 reviews)

  • Compensation, upper management, policies and some benefits (in 4 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I was a graphic designer at Ebsco.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graphic Designer in Birmingham, AL
    Current Employee - Graphic Designer in Birmingham, AL

    I have been working at EBSCO Publishing full-time (more than an year)

    Pros

    Ebsco works hard to provide a good working environment. The division at worked for at Ebsco made sure our team worked well together and everyone was on the same page. We would have team meetings and our managers would recognize reward a job well done.

    Cons

    280 traffic can become a headache day after day. I had to drive to the headquarters a lot. Driving to work should be considered with high gas prices and time consuming 280 traffic.

    Advice to ManagementAdvice

    Update look of building.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    A place where I was allowed to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ipswich, MA
    Former Employee - Anonymous Employee in Ipswich, MA

    I worked at EBSCO Publishing full-time (more than 8 years)

    Pros

    Ideally located, strong growth curve, unique culture.

    Cons

    Thrives on change, not necessarily a bad thing, nor an unsuccessful strategy, however if you do not adapt easily and quickly in the environment the experience can be very unnerving.

    Advice to ManagementAdvice

    Do all you can to keep the campus atmosphere, do more to get more interaction between departments as the situation as it exists now can lead to feelings of isolation and disconnection from the rest of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great technology and people, a winning combination

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Ipswich, MA
    Former Employee - Product Manager in Ipswich, MA

    I worked at EBSCO Publishing full-time (more than 10 years)

    Pros

    There is room to move ahead if you are so inclined. The work can be tedious at times, though each employee has the flexibility to enhance their work by coming up with new ideas about it.

    Th company is proacive in terms of community involvement and being green, with solar panels and solar hot water heaters on site.

    Employees are afforded access to the latest technology and updated equipment on which to work.

    Cons

    The compensation is not the highest in the area and there is a strong sense of needing to be part of an inner circle to get ahead or earn serious compensation.

    Advice to ManagementAdvice

    Grant more generous raises in keeping with profitability to ensure that long-term employees feel properly rewarded for their investment and loyalty to the company. Try to eliminate showing such preferential treatment to the in-crowd.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Was a very family-friendly atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Sales Director in Birmingham, AL
    Former Employee - National Sales Director in Birmingham, AL

    I worked at EBSCO Publishing full-time (more than 5 years)

    Pros

    Had no issues getting off when I needed to, family-friendly, great people

    Cons

    Salaries were pushed down but that was mostly because I was there during the Great Recession

    Advice to ManagementAdvice

    Pay your people better

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Analyst in Boston, MA
    Former Employee - Technical Analyst in Boston, MA

    I worked at EBSCO Publishing full-time (more than an year)

    Pros

    good management, they take care of their employees, good learning curve, no office politics, excellent work environment

    Cons

    low salary, remote location and commute

    Advice to ManagementAdvice

    none

    Recommends
    Approves of CEO
  7. 3 people found this helpful  

    Good place to get a start in the work world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Editor in Ipswich, MA
    Current Employee - Content Editor in Ipswich, MA

    I have been working at EBSCO Publishing full-time (more than an year)

    Pros

    - Great people to work with
    - Nice perks like low-cost onsite cafe, free gym, company outings (e.g. Winter Party)
    - Flex time and telecommute are possible for some positions
    - Decent benefits package
    - Good entry level positions

    Cons

    - Few opportunities for advancement; higher level positions are usually filled from outside
    - The buildings are nice but often poorly temperature controlled and have ongoing construction projects, making it difficult to concentrate on work
    - Interdepartmental communication tends to be poor

    Advice to ManagementAdvice

    - Focus more on developing talent internally for higher level positions
    - Improve communication among all departments

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    EBSCO Publishing is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Sales Representative in Boston, MA
    Current Employee - Field Sales Representative in Boston, MA

    I have been working at EBSCO Publishing full-time (more than 8 years)

    Pros

    EBSCO is always coming out with new products to sell and management is very supportive.

    Cons

    Only con would be slow to market but this is actually a positive because the products are better than the competition.

    Advice to ManagementAdvice

    Keep growing.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Good place to work and build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Ipswich, MA
    Current Employee - Anonymous Employee in Ipswich, MA

    I have been working at EBSCO Publishing

    Pros

    -flex time depending on dept you work for
    -great benefits, although cost has gone up recently
    -nice building
    -nice outdoor setting

    Cons

    -could be more generous with salaries

    Advice to ManagementAdvice

    keep valuing everyone, even the entry level folks; show your appreciation

    Recommends
  10. 3 people found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Ipswich, MA
    Current Employee - Software Engineer in Ipswich, MA

    I have been working at EBSCO Publishing

    Pros

    Laid back culture, good salary, tons of work

    Cons

    Incompetence of middle managers sometimes affects personal schedules

    Advice to ManagementAdvice

    Make sure middle managers are not micromanagers and worry about the responsibilities at their level instead of trying to understand every single detail of subordinates' work.

    Recommends
  11. 3 people found this helpful  

    EP is not a bad work environment, but its hard to live on what they pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Database Analyst in Ipswich, MA
    Former Employee - Database Analyst in Ipswich, MA

    I worked at EBSCO Publishing

    Pros

    The best reason to work for EBSCO Publishing is the flexibility within the company. They encourage cross-training between departments and allow for personal time off as needed or a flexibile work schedule particularly in the Editorial Department. They offer a fun winter party and summer cookout and have a generally good outlook. The location in Ipswich is lovely with lots of options for getting away for a yummy lunch or a nice walk. They are creative thinkers and supervisors are open and willing to listen to new ideas. It is a generally positive work environment with nice co-workers and good productivity.

    Cons

    The pay at EBSCO Publishing is below what is necessary to live on in New England. It might work for a dual-income family, but is insufficient for even the price of apartment rentals in the surrounding towns. Some years have involved a lot of change over among supervisors, which makes it difficult when you have a better knowledge of what you do than your manager. THere is not very good communication between departments and the product sometimes suffers for this. Cost cutting measures have created much offshore processing over the years which has brought down the quality of much of the product.

    Advice to ManagementAdvice

    Consider the economy and make pay comparable to a Boston job

    Recommends

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