EZCORP Reviews

Updated April 21, 2015
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2.0
16 Reviews
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EZCORP CEO Stuart Grimshaw
Stuart Grimshaw
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16 Employee Reviews

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  1. Helpful (1)

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Tucson, AZ
    Current Employee - Store Manager in Tucson, AZ

    I have been working at EZCORP full-time

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay is fair for the market, Hours can be flexible, Vacation is abundant, benefits are very good. Great co-workers, fun atmosphere.

    Cons

    Upper management has bad communication, doesn't share all information with middle management. Hard to hire because process is long,

    Advice to Management

    Listen to the employees at the store level. they are the life blood of the company and are the ones that come in contact with the customers that pay your salaries

  2. Helpful (1)

    Started out great, then went downhill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EZCORP

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The pay was decent. The people were nice.

    Cons

    Poor strat planning, benefits were lacking, only a few holidays given.

    Advice to Management

    Figure out what you want, then make decisions based on planning and strategy, not pleasing a board of directors.

  3. Helpful (1)

    Lack-luster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EZCORP

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Money is above average for the industry. Promote from within, some times.

    Cons

    They cut everyone's hours so that they don't have to pay full benefits, hours are not regular. You are just a number and can be replaced without a thought. Goals are unrealistic and when they're not met, area managers yell at managers, who in turn yell at employees. Shareholders make all the decisions in this company. Decisions are made at the drop of a hat, then they decide to go a new route also at the drop of a hat, and get upset when people are doing things the first way.

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  5. Helpful (1)

    Not bad, not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EZCORP full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are some talented employees, and generally people are nice. Work is not very challenging but is mostly manual due to lack of wanting to invest in systems that actually work.

    Cons

    This company prefers to keep the less talented employees because they can pay them sufficiently less, but the quality of work suffers. You get what you pay for. The only reason people get promoted at EZCorp is because they can't keep people, let alone attract new talent. Upper management is so oblivious to acknowledge this is the real issue. Beware, more lay offs to follow, it is not over.

    Advice to Management

    It is difficult to provide advice when the advice is not taken into consideration.

  6. Helpful (5)

    Billion dollar "corporation" adrift in high seas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Management in Austin, TX
    Former Employee - Corporate Management in Austin, TX

    I worked at EZCORP full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They pay every two weeks.

    Cons

    Completely top down silo management. All voting stock in the hands of a single meglomaniac. Chief executive straight out of the eighties with no idea what to beyond slashing and burning his way to profitability.

    Advice to Management

    Invest your time and money elsewhere. Only a matter of time before the value you bring is blamed for the results driven by decisions made at the very top.

  7. Helpful (2)

    Good, bad, ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EZCORP full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good business, strong presence, great local team.

    Cons

    Poor infrastructure, not spending money where needed, poor morale

    Advice to Management

    Build on your solid base and stop hiring ex-Blockbuster, RadioShack and Dell rejects.

  8. Helpful (2)

    Corporate America Blows

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Bradenton, FL
    Former Employee - Store Manager in Bradenton, FL

    I worked at EZCORP full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Their are no pros to the job.

    Cons

    Can't trust upper management at all.

    Advice to Management

    None

  9. Helpful (5)

    Not worth your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at EZCORP full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    This is a company that has grown very rapidly, and suffers from those growing pains. Lacking in process, procedure and behind the times on things like pay and benefits, there's very little upside to working here.

    Cons

    Possibly the lowest pay-rates of any industry. Individuals are compensated well below industry average for professional positions. Very little opportunity for advancement, and limited vision by the leadership team make this a frustrating place to work.

    Advice to Management

    Listen to your teams and think outside the box to continue growth.

  10. Helpful (4)

    Undisciplined, HIGH turnover, reactionary environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Austin, TX
    Former Employee - Business Analyst in Austin, TX

    I worked at EZCORP full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent wages, free coffee/tea in break area.
    Good co-workers.

    Cons

    >only 2 weeks vacation offered to everyone, if you want more come up with a dollar value for your time. Don't get sick and use up more thank your 2 weeks, you will be terminated.
    >IT area is full of contractors with VERY high turnover. People "disappear" at lunch because that is when HR comes by to terminate them and give them 15-20 minutes to gather all their belongings.
    >Organization has no interest in best practices, they are constantly reacting to changes in the law with no foresight on creating a system that is more dynamic.
    >Serious disparity between business and IT resources... reminiscent of junior high.
    >This includes leadership that has told IT analyst (who were gathering requirements information) that they should not talk with people from "other" sides of the business (Canada)
    >Crowded office environment and no telework flexibility

    Advice to Management

    Get over yourselves, no company can achieve true success by treating people as disposable.
    Put an end to the departmental rivalry.

  11. Dysfunctional, at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EZCORP full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are some fun people here if you can get them to talk. Paycheck is always on time.

    Cons

    Lack of collaboration—right hand doesn't know what the left hand is doing, which sometimes results in the same work being done by different people and other times one group's efforts unintentionally sabotage another's.

    Some areas of the company are simply toxic. There is a lot of aggression and an unwillingness to cooperate or even listen.

    Everything is a secret. Stock price is plummeting.

    Advice to Management

    Concentrate on core business and be on the same page.

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