Earth Fare

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Earth Fare Reviews

Updated July 27, 2014
Updated July 27, 2014
116 Reviews

2.5
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Earth Fare President and CEO Jack Murphy
Jack Murphy
74 Ratings

Review Highlights

Pros
  • The company does offer an employee discount and decent benefits (in 15 reviews)

  • 20% discount is nice even thought I still can't afford to shop there on my salary (in 11 reviews)


Cons
  • Half of the home office is an "Assistant Director" of a made up title (in 13 reviews)

  • And then feeling like you'll never be supported by upper management is awful (in 11 reviews)

More Highlights

34 Employee Reviews Back to all reviews

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  1.  

    Not a place for anyone who enjoys the fruits of contributing within the workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli  in  Athens, GA
    Current Employee - Deli in Athens, GA

    Pros

    The community of employees is built up as a network within which you have an opportunity to meet everyone and grow a particular relationship with each one, individually and as groups. The company as a whole seems to have been built with good intent as far as their code of ethics and many of the practices I witness within the operation, first-hand. They are also not at all guilty of judgement of lifestyle, and seem to therefore foster a community hot-spot, with employees and regulars who are a live example of a corporately established farmer's market/cafe.

    Cons

    Aside of Walm. or few other service-oriented businesses have I felt less appreciated or compensated for work, both skills, education, and a well-build ethic, while earning less than 8.80 in 2014. I have worked for Earth Fare for over a year now and have never seen a raise, but only been evaded when I have asked for one. I have been trained to run, full-time, my department, as well as to fill in for other departments. I train new-hires with less experience than myself to make at least a dollar more than myself, and other employees receive compensation for taking-on additional tasks for the business, whereas I have never received any such equal such compensations. I am formally rebuked for the few minor infractions I may have incurred in my time there, insinuating a higher standard of my position, whereas I work with people whose priorities lie in drinking on the job, or having frequent bodily illnesses preventing them from showing up either on-time or not at all, and these behaviors and others' are somehow unmanageable by our direct management system.

    Advice to ManagementAdvice

    The Athens, GA location is run via a combination of the Departmental and Functional Organizational Structures, the only problem I am experiencing directly being their Functional Structure. I am unable to say directly if there is at this time a personal dispute between myself and any member of management, though I have no quarrels. I have in the past on several occasions felt that there was disagreement among the levels of management as to whether I should be further employed, and at this time I feel that it has been agreed that I not be rewarded for any work I do for which equal employees would be rewarded, that I make as minimal wage as anyone else in my position, regardless of my education or further experience.
    My advice to management would be to operate their business in a way more in alignment with their companies code of ethics and not their own. Furthermore, monitoring of this from higher in the company may not be a bad idea.
     Finally, and perhaps most importantly, a more formalized training program, perhaps at least to ensure more of a team-oriented work atmosphere with "spec:" ways of completing tasks would go a long way. This, as well as some OSHA materials for purposes of educating the new employees of health and safety in a kitchen environment. There currently are no training sessions of any sort.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    The products are great, but the company has taken a drastic turn for the worst since the corporate buyout.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people working here are very nice, the discount of 20% comes in real handy, and there is a lot of internal promotion opportunities if you're okay with moving.

    Cons

    The pay is sub-par, and raises are practically nothing. The hours are grueling as there's always mountains to do, and management expects you to run yourself ragged day in and day out. Management does not know how to be constructive, and seems to be a bunch of psychopaths that steal credit and manipulate employees to get their way.

    Advice to ManagementAdvice

    Try showing how much you appreciate people's hard work by rewarding them with more than a pat on the back. Kind words don't pay bills!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Progressively getting worse and more micro-managed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wellness Clerk
    Current Employee - Wellness Clerk

    Pros

    Depending on location, nice customers and idealistic coworkers. If price were not an issue, most of the products carried are not synthetic and are unlikely to have contaminants. If you have special dietary or health needs, you can likely find some things to try, and then buy regularly elsewhere.

    Cons

    Corporate pushes store managers, who are mostly unkind to begin with, to pressure department managers, who take it out on employees. At the moment, no one is happy. Anxiety is at an all time high. Anyone with alternatives is bailing out now. Even ten plus year employees are leaving.
    Expect to be given a shiny, happy gloss of not-particularly-detailed corporate policies. Once the new wears off, expect increasingly unrealistic demands and pressure to make "higher basket average" while still smiling and answering bizarre questions.
    Don't trust your store manager or HR manager. Turn in your own insurance paperwork before 90 days. Expect the lowest possible salary.
    Expect to love most of your coworkers and promise to stay in touch when you go elsewhere.

    Advice to ManagementAdvice

    Quit judging everything by profit. You've raised your prices too high, and your skilled employees have left or are leaving for less stressful and hyper-critical workplaces. The value of the stores lies in the employees ability to spend time with customers and convince them to buy things (they can buy online for a fraction of the cost). Your policies are destroying the work environment that makes you money. No amount of matching t-shirts and marketing slogans will fix what hiring whoever works cheapest breaks.
    Also, your miserly managerial policies force people to violate labor laws regarding breaks to get the work done. You can't force any more work in less time. You've already pushed too far.

    If you want to fix things, pay a reasonable hourly wage. Reduce profit expectations in all areas by 6-10%. Accept that less money now, means a viable business in the future.
     There should be actual opportunities for hourly employees to use their vacation time, and better watchdog policies on store managers and human resources managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Confused company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Manager
    Current Employee - Grocery Manager

    Pros

    The staff goes through phases, but at times it seems like you are surrounded by people happy to be there and willing to help you out regardless of your level of authority or what department you are in. If you are a health conscious and motivated person, this place can be a very encouraging environment. Also, if you like to party, you will find friends at Earth Fares across the nation.

    Cons

    This company was once trying to be a sustainable grocery store that provided healthy food in an environmentally responsible way and in a socially responsible way. Now they are simply trying to expand. expand their company by opening lots and lots of new stores, and expand their customer basis by coming up with new marketing programs constantly, and usually just letting the old programs dwindle into nothingness. The home office is completely disconnected and indifferent to store level operations. they are all up in your business if you are a department manager. Simultaneously they will often make huge mistakes with out apology. also, they will neglect your inquiries completely at times. the pay is terrible considering the amount of work and responsibility required of you as an employee on all levels from part time clerks to department managers.

    Advice to ManagementAdvice

    Pay everyone more, lower your prices, stop constantly launching new programs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Communication...nope. High standards for department heads...nope

    Current Employee - Grocery Clerk  in  Charlotte, NC
    Current Employee - Grocery Clerk in Charlotte, NC

    Pros

    Discount. Awesome coworkers. Easy going. Fun atmosphere..................... .... ... .. .. .. .. .. .. .. ... ... ... ...

    Cons

    There is little communication from managers. Passive aggressive comments about your work but they won't tell you what you are doing wrong. Any complaints about managers aren't taken seriously. Only 2 hard working department heads in the store, others sit around and barely work....bad precedent set by managers.

    Advice to ManagementAdvice

    Talk to your employees, communicate!! Take what you're employees are saying seriously. Set a good precedent for your employees or else they are going to follow your lead.

    No opinion of CEO
  7. 2 people found this helpful  

    A lot of promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Produce Clerk  in  Fairview Park, OH
    Former Employee - Produce Clerk in Fairview Park, OH

    Pros

    Relaxed Dress Code, Nice Discount, you'll work with great people who believe in the company (until they don't).

    Cons

    I've heard it's changed since I worked there, but anyone in management workd 50-60 hours a week, no exceptions. this can put a lot of stress on your department head and make working an unpleasant experience.

    Advice to ManagementAdvice

    Be kinder to your department heads and they'll be kinder to your employees, who will work harder for you in the long run.

    Doesn't Recommend
    No opinion of CEO
  8. 4 people found this helpful  

    Looks like a Mercedes, but runs like a Yugo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Produce Clerk
    Former Employee - Produce Clerk

    Pros

    The rank and file employees are some of the best people you'll find in retail grocery. The company does offer an employee discount and decent benefits. No stringent grooming or dress codes.

    Cons

    If you, like myself, are used to working for companies that offer a small wage "bump" after the 90-day trial period, don't look for it here. I was allowed to believe there would be in the initial interview and breached the subject TWICE with management. Imagine my surprise when I found out after the trial period all I was getting was a "check mark" and not even a formal sit-down evaluation!
    Store management seems convinced they can achieve and exceed sales goals without ordering enough product to cover their specials and weekend traffic. This leads to a lot of empty spaces on the shelves and department "out" items, which in turn leads to customer frustration for not having enough product, and employee frustration for having to repeatedly tell customers "Sorry, we're out", and endless rain checks and substitutions on the fly.
    Rampant cronyism and favoritism. I personally saw numerous examples of department head incompetence (i.e. severe under-ordering and late posting of schedules), but did not go unpunished due to being in the store manager's "inner circle".
    Marketing is wildly out of control! Random giveaways and buy-one-get-one specials that seem to have no actual thought put behind them, compounded by the under-ordering tendencies all in the name of keeping shrink as low as possible.
    Employees live in constant concern about manhours getting cut. I can personally remember hearing about the DM calling the store to cut about 138 hours TWO WEEKS BEFORE CHRISTMAS! Is this someone's ides of innovation or a schoolbou prank? Unfortunately, it turned out the former was true.

    Advice to ManagementAdvice

    Try being honest with your employees. Listen to your long-term people, they are the eyes and ears and heart of the company, not some MBA with little-to-no real world experience. The grocery business, like any other business for that matter, is all about ebb and flow. Learn to identify the "whats" and "whens" of these before taking action. Promote people based on merit, not the buddy system. Overhaul the marketing staff and put people in that understand the business and its target customers. Finally, contrary to present practice, you HAVE TO SPEND MONEY TO MAKE MONEY, whether on your employees or on simply having enogh product to cover your tails.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Grocery Clerk

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    20% off discount, discounted food bar, flexible schedule, get to look however you want, no uniforms, cool co-workers.

    Cons

    Management is demanding as can be and pay is terrible. Low hours as they hire so many part-timers, lots of incompetence. High turnover, they cave very little for how long you intend to work for the company. Micromanaging and favoritism seem to run this place.

    Advice to ManagementAdvice

    Get real.

  10. 1 person found this helpful  

    Started out optimistic, but that didn't last.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Huntersville, NC
    Current Employee - Anonymous Employee in Huntersville, NC

    Pros

    The Employee Discount is the only pro.

    Cons

    Each single employee is expected to do the work of 3 people. Very understaffed which in return makes working stressful. Managers are not willing to help out when needed and are lazy. They don't care about employee's well-being and are hardly qualified to be managers.

    Advice to ManagementAdvice

    Listen to your employee's questions and concerns. If you care and address their concerns they will appreciate it, work harder and feel like what they do is important.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Why do you treat your employees as if they are all thieves? Personal experience, perhaps?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Charleston, SC
    Former Employee - Anonymous Employee in Charleston, SC

    Pros

    Fellow employees are mostly great.

    Cons

    Do you enjoy being micro managed and treated like a child and a thief? Work here.

    Advice to ManagementAdvice

    Don't be the way you are (and you know how you are).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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