Earth Fare

  www.earthfare.com
  www.earthfare.com

Earth Fare Reviews

Updated December 12, 2014
Updated December 12, 2014
127 Reviews
2.4
127 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Earth Fare President and CEO Jack Murphy
Jack Murphy
83 Ratings

Review Highlights

Pros
  • 20% discount is nice even thought I still can't afford to shop there on my salary (in 17 reviews)

  • The company does offer an employee discount and decent benefits (in 16 reviews)


Cons
  • Half of the home office is an "Assistant Director" of a made up title (in 16 reviews)

  • And then feeling like you'll never be supported by upper management is awful (in 14 reviews)

More Highlights

40 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Mostly Good People With a Lack of Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    I worked at Earth Fare full-time (more than 5 years)

    Pros

    Many of the people at Home Office are kind, smart, caring people who really want to see this brand succeed. The pay is pretty good as far as industry standards go, although the gap between Store Manager and the rest of the pivotal leadership is too wide for comfort. Hours are reasonable, rare overnights, most positions sit at forty solid when the trend is to push into higher hourly weeks. Benefits are pretty good as well, although the discount won't allow employees to truly shop there, which is always a bad sign.

    Cons

    The training is almost nonexistent regardless of position, and most new hires ultimate success lies only in the luck of getting a direct supervisor who is ready and able to train. I've seen really well intentioned people leave or get fired because they were trained by incompetent leaders. The amount of work given to specific departments, and especially managers, is unreasonable in forty hours, and over time is subject to disciplinary action. There are serious lack of boundaries between Home Office people, but any perceived lack of professionalism at the store level is swiftly punished. For example, friendships or relationships between department managers are discouraged or prohibited, but District Managers can and have dated and married subordinates. Worst of all, and the reason I left, this company has rotating leadership that constantly changes ideas, policies, and directions. Programs are implemented and abandoned. Ideas are put into effect and reversed. Half baked notions are carried out and when they fail teams in the store are blamed. This company will be acquired by a larger body or they will fade out into their primary North Carolina market.

    Advice to ManagementAdvice

    Figure out a direction, or lose your company trying.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Obviously a young company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager
    Current Employee - Department Manager

    I have been working at Earth Fare full-time (more than an year)

    Pros

    Food philosophy, amazing and passionate coworkers, product/lifestyle knowledge, room for growth

    Cons

    Work/life balance, extremely passive upper management, disconnected home office, constant labor cuts, poor training to new management

    Advice to ManagementAdvice

    Train managers to be consistent with policies and hire ones who won't just become 'one of the guys' and lets people get away with whatever they want...This company needs *leaders* not passive 'managers' or they will not keep up with competition. Competitors in the market are strong for a reason. EF, get your act together because it could be a great company!! Lots of growing and learning to do in the meantime...Oh and have you heard of recycling? Way to fool customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Love the people, discount and food philosophy- not the management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Earth Fare full-time (more than an year)

    Pros

    You do have access to better food than you would at most food service jobs. The 20% discount is nice if you're a savvy shopper. The people are pretty great, we attract a generally diverse and interesting crowd.

    Cons

    The management is top-down. Corporate rides the store level managers so relentlessly that they are forced to put unreasonable expectations on a minimum wage work force. High performers are led on with promises of raises and bonuses but do not follow through. They exploit hard working individuals, give minimal hours to full time employees and the hours are constantly cut. "Team Members" are expected to have a high level of knowledge of nutrition and policy but are not compensated as high-end retail sales people.

    As a customer I do not appreciate broken promises. They assured customers there would be no 'app-sclusive' sales available only for smart phone users, but only 6 months after the app launch they broke that promise. 'Real low' deals were supposed to be permanent price drops, but not all drops have stayed. Most health conscious customers are put off by the large amount of canola oil and mayonnaise used in the deli.

    Advice to ManagementAdvice

    Corporate needs to spend more time listening to store level concerns. They need to realize that the lower employee moral, the less likely your employees are to please the wealthy clientele which they rely on.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Real good food...Real bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Produce Manager
    Current Employee - Produce Manager

    I have been working at Earth Fare full-time (more than an year)

    Pros

    Great coworkers and customers, good benefits...employee discounts, health insurance, 401K

    Cons

    Low pay, low employee morale. More concern about unrealistic shrink targets. Not enough hours given to run departments. Hiring mostly part time

    Advice to ManagementAdvice

    Stick to your mission statement and vision

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    No Values! - Corporate Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fletcher, NC
    Current Employee - Anonymous Employee in Fletcher, NC

    I have been working at Earth Fare full-time (more than 3 years)

    Pros

    Pay is comparable, management is generally flexible with scheduling

    Cons

    Upper management turns their head to personal activities that go on between VPs and their employees. Obvious behavior between individuals that is not workplace appropriate but it seems to be accepted because of the VPs position. Others are unfairly treated because Earth Fare allows this behavior. Where is it acceptable for a VP to have a relationship with one of their employees? I thought Earth Fare was proud of their values? I was proud to be a part of this company until I have witnessed this behavior over the past 9 months. It has been brought the attention of HR with no recourse. How can we allow a VP to represent Earth Fare and to make such big decisions on behalf of the company when it is clear they can't even keep their personal life out of work. Doesn't the fact that the VP and their subordinate being in a relationship together affect the ability to do one's job and doesn't it reflect a poor example to all others inside and outside of the company? This is completely unacceptable. Those are not the people who should be the face of Earth Fare!!

    Advice to ManagementAdvice

    Pay attention and take action on these activities. Your employees take pride in the values Earth Fare stands for and by allowing even one person to behave in this manner and to have personal relationships with their subordinates is insane. It's distracting, it's unfair, and your lack of attention and repremand for this type of behavior is unacceptable. Stop trying to please the VPs and stand up for all the rest of us!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Not a place for anyone who enjoys the fruits of contributing within the workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli in Athens, GA
    Current Employee - Deli in Athens, GA

    I have been working at Earth Fare full-time (more than an year)

    Pros

    The community of employees is built up as a network within which you have an opportunity to meet everyone and grow a particular relationship with each one, individually and as groups. The company as a whole seems to have been built with good intent as far as their code of ethics and many of the practices I witness within the operation, first-hand. They are also not at all guilty of judgement of lifestyle, and seem to therefore foster a community hot-spot, with employees and regulars who are a live example of a corporately established farmer's market/cafe.

    Cons

    Aside of Walm. or few other service-oriented businesses have I felt less appreciated or compensated for work, both skills, education, and a well-build ethic, while earning less than 8.80 in 2014. I have worked for Earth Fare for over a year now and have never seen a raise, but only been evaded when I have asked for one. I have been trained to run, full-time, my department, as well as to fill in for other departments. I train new-hires with less experience than myself to make at least a dollar more than myself, and other employees receive compensation for taking-on additional tasks for the business, whereas I have never received any such equal such compensations. I am formally rebuked for the few minor infractions I may have incurred in my time there, insinuating a higher standard of my position, whereas I work with people whose priorities lie in drinking on the job, or having frequent bodily illnesses preventing them from showing up either on-time or not at all, and these behaviors and others' are somehow unmanageable by our direct management system.

    Advice to ManagementAdvice

    The Athens, GA location is run via a combination of the Departmental and Functional Organizational Structures, the only problem I am experiencing directly being their Functional Structure. I am unable to say directly if there is at this time a personal dispute between myself and any member of management, though I have no quarrels. I have in the past on several occasions felt that there was disagreement among the levels of management as to whether I should be further employed, and at this time I feel that it has been agreed that I not be rewarded for any work I do for which equal employees would be rewarded, that I make as minimal wage as anyone else in my position, regardless of my education or further experience.
    My advice to management would be to operate their business in a way more in alignment with their companies code of ethics and not their own. Furthermore, monitoring of this from higher in the company may not be a bad idea.
     Finally, and perhaps most importantly, a more formalized training program, perhaps at least to ensure more of a team-oriented work atmosphere with "spec:" ways of completing tasks would go a long way. This, as well as some OSHA materials for purposes of educating the new employees of health and safety in a kitchen environment. There currently are no training sessions of any sort.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    The products are great, but the company has taken a drastic turn for the worst since the corporate buyout.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Earth Fare full-time (more than 3 years)

    Pros

    The people working here are very nice, the discount of 20% comes in real handy, and there is a lot of internal promotion opportunities if you're okay with moving.

    Cons

    The pay is sub-par, and raises are practically nothing. The hours are grueling as there's always mountains to do, and management expects you to run yourself ragged day in and day out. Management does not know how to be constructive, and seems to be a bunch of psychopaths that steal credit and manipulate employees to get their way.

    Advice to ManagementAdvice

    Try showing how much you appreciate people's hard work by rewarding them with more than a pat on the back. Kind words don't pay bills!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Progressively getting worse and more micro-managed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wellness Clerk
    Current Employee - Wellness Clerk

    I have been working at Earth Fare full-time

    Pros

    Depending on location, nice customers and idealistic coworkers. If price were not an issue, most of the products carried are not synthetic and are unlikely to have contaminants. If you have special dietary or health needs, you can likely find some things to try, and then buy regularly elsewhere.

    Cons

    Corporate pushes store managers, who are mostly unkind to begin with, to pressure department managers, who take it out on employees. At the moment, no one is happy. Anxiety is at an all time high. Anyone with alternatives is bailing out now. Even ten plus year employees are leaving.
    Expect to be given a shiny, happy gloss of not-particularly-detailed corporate policies. Once the new wears off, expect increasingly unrealistic demands and pressure to make "higher basket average" while still smiling and answering bizarre questions.
    Don't trust your store manager or HR manager. Turn in your own insurance paperwork before 90 days. Expect the lowest possible salary.
    Expect to love most of your coworkers and promise to stay in touch when you go elsewhere.

    Advice to ManagementAdvice

    Quit judging everything by profit. You've raised your prices too high, and your skilled employees have left or are leaving for less stressful and hyper-critical workplaces. The value of the stores lies in the employees ability to spend time with customers and convince them to buy things (they can buy online for a fraction of the cost). Your policies are destroying the work environment that makes you money. No amount of matching t-shirts and marketing slogans will fix what hiring whoever works cheapest breaks.
    Also, your miserly managerial policies force people to violate labor laws regarding breaks to get the work done. You can't force any more work in less time. You've already pushed too far.

    If you want to fix things, pay a reasonable hourly wage. Reduce profit expectations in all areas by 6-10%. Accept that less money now, means a viable business in the future.
     There should be actual opportunities for hourly employees to use their vacation time, and better watchdog policies on store managers and human resources managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Confused company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Manager
    Current Employee - Grocery Manager

    I have been working at Earth Fare full-time (more than 3 years)

    Pros

    The staff goes through phases, but at times it seems like you are surrounded by people happy to be there and willing to help you out regardless of your level of authority or what department you are in. If you are a health conscious and motivated person, this place can be a very encouraging environment. Also, if you like to party, you will find friends at Earth Fares across the nation.

    Cons

    This company was once trying to be a sustainable grocery store that provided healthy food in an environmentally responsible way and in a socially responsible way. Now they are simply trying to expand. expand their company by opening lots and lots of new stores, and expand their customer basis by coming up with new marketing programs constantly, and usually just letting the old programs dwindle into nothingness. The home office is completely disconnected and indifferent to store level operations. they are all up in your business if you are a department manager. Simultaneously they will often make huge mistakes with out apology. also, they will neglect your inquiries completely at times. the pay is terrible considering the amount of work and responsibility required of you as an employee on all levels from part time clerks to department managers.

    Advice to ManagementAdvice

    Pay everyone more, lower your prices, stop constantly launching new programs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Communication...nope. High standards for department heads...nope

    Current Employee - Grocery Clerk in Charlotte, NC
    Current Employee - Grocery Clerk in Charlotte, NC

    I have been working at Earth Fare full-time (more than an year)

    Pros

    Discount. Awesome coworkers. Easy going. Fun atmosphere..................... .... ... .. .. .. .. .. .. .. ... ... ... ...

    Cons

    There is little communication from managers. Passive aggressive comments about your work but they won't tell you what you are doing wrong. Any complaints about managers aren't taken seriously. Only 2 hard working department heads in the store, others sit around and barely work....bad precedent set by managers.

    Advice to ManagementAdvice

    Talk to your employees, communicate!! Take what you're employees are saying seriously. Set a good precedent for your employees or else they are going to follow your lead.

    No opinion of CEO

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