Earth Fare

www.earthfare.com

Earth Fare Reviews

Updated December 6, 2014
Updated December 6, 2014
131 Reviews
2.4
131 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Earth Fare President and CEO Jack Murphy
Jack Murphy
85 Ratings

Review Highlights

Pros
  • 20% discount is nice even thought I still can't afford to shop there on my salary (in 17 reviews)

  • The company does offer an employee discount and decent benefits (in 16 reviews)


Cons
  • Half of the home office is an "Assistant Director" of a made up title (in 16 reviews)

  • And then feeling like you'll never be supported by upper management is awful (in 14 reviews)

More Highlights

11 Employee Reviews Back to all reviews

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  1.  

    LOVE THIS PLACE!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Manager
    Current Employee - Grocery Manager

    I have been working at Earth Fare full-time (more than 3 years)

    Pros

    Best family like atmosphere i've ever work in. Really friendly and caring employees and store management

    Cons

    Doesn't pay the most money.

    Advice to ManagementAdvice

    i love the direction the new management has this company going

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Mostly good people, much better than other grocery stores or retail jobs in Asheville.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Clerk in Asheville, NC
    Current Employee - Food Service Clerk in Asheville, NC

    I have been working at Earth Fare full-time (more than a year)

    Pros

    Lots of good people in the company and great co-workers. 20% discount is a great perk. Stringent food philosophy and principles. Generally promotes from within.

    Cons

    Much more outside hiring in the last few years and less promotion from within. Needs to serve healthier food, and it would be more marketable if it did. Way too much emphasis on moving up, those that do usually put all the work on those below them. Scrambled communication between corporate office and store management and team members. Glitches are rarely seen by corporate staff the way they are by those who have to work with it.

    Advice to ManagementAdvice

    Stop pressuring middle management so gruesomely. Management needs to know what it actually takes to do the tasks they oversee.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    The Good, The Bad and The Ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Earth Fare full-time

    Pros

    The customer service program at this company was the best I have ever seen. The open communication between the CEO and the store level employees was incomparable for a company of this size. At least annually the CEO would tour the stores and meet with all employees to both give company news and listen to our ideas. Employees were made to feel as more that part of the team, but part of the family. All of my good experiences were from my first position within the company. The first store that I worked for was one of the best experiences of all my employers. They regularly promoted from within and would foster growth in their employees. After being promoted to management, it was easy to see that they expect their managers to walk a fine line to balance between maintaining both employee morale, increasing sales and minimizing cost.

    Cons

    I can only speak for one location, but when bringing in upper management from outside stores, the company did little to oversee that these managers understood the philosophy and procedures of the company. Everything that I loved about the company was the butt of a joke to one of my store managers and there was no recourse. I was regularly harassed both sexually and due to my gender. I was singled out of management and made to work between 60-80 hours per week. When seeking help from my supervisor at the corporate level, they came to my store at my request and within the 2 days of them being there, only spent 2 hours actually assisting me. Contrary to the original store that I worked at, I was taught that management was to stand in front of my employees, arms folded as the Big Brother watching them like a dictator. While I did make my own mistakes, as someone completely new to management, I received little direction or training to improve and the direction I was given was in direct conflict with what I understood to be the vision or policy of the company.

    I relocated to a new city and store in order to be promoted within the company. Upon moving, I was expected to basically live at the store. I loved this company, so at first it was not a problem. However, for every hour over a 40 hour work week that I put in, my store manager took off. Besides spending time harassing me, this store manager asked me to "fire that d!ke" when an openly gay employee voiced her opinion for changing something in the produce department. The store manager was eventually fired, followed by termination of my employment two weeks later. Never in my life have I understood how a company could fire an employee for being the victim of harassment.

    All in all, I am not sure which of my experiences within this company is accurate. I can only guess that it is somewhere in between. I like to believe that nobody is perfect. Although my first experience was a dream come true and my second was a nightmare, I can say that at the end of the day I cannot recommend or warn against this company. The dream of Earth Fare is a beautiful thing, if only they could foster that within their store level management to make it an actuality in ALL stores.

    Advice to ManagementAdvice

    I know many of the corporate level management personally. I know that they accurately represent the Earth Fare that I love. My advice is to make sure that everyone at the corporate level are fostering the mission of the company at all times. At least when I was working there, the mission was "to feed and inspire the healthy person inside us all." Pay attention to the employees who live this vision and foster their growth and dedication to the company.

    Recommends
    Approves of CEO
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  5.  

    A good job for a collage student.

    Current Employee - Produce in Rock Hill, SC
    Current Employee - Produce in Rock Hill, SC

    I have been working at Earth Fare part-time

    Pros

    Decent starting pay and everyone is pretty warm and opening including the customers and I have found that's pretty rare for retail.

    Cons

    A lot of behind the scenes drama with coworkers and the inability to have a consistent schedule (they will work with your school schedule)

  6.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Montgomery, AL
    Former Employee - Cashier in Montgomery, AL

    I worked at Earth Fare full-time (more than a year)

    Pros

    20% discount off items in the store and the ability to get promoted within.

    Cons

    Management isn't always on your side when needed.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Welcoming environment for a band of misfits looking for a community.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager
    Current Employee - Department Manager

    I have been working at Earth Fare full-time (more than 3 years)

    Pros

    The number one pro is fellow team mates. Good benefits, which are offered to life partner and also some benefits for part time workers. A family like environment, with potential for promotion.

    Cons

    The number one con, that is also a pro, is the family like environment, which often causes management to play favorites. Also, quite difficult goals to meet, often with less than adequate resources.

    Advice to ManagementAdvice

    Make sure everyone has the tools they need to be successful.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Earth Fare

    Pros

    The people you work with are outstanding.

    Cons

    Home office is out of touch with operations

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Earth Fare is a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Huntsville, AL
    Current Employee - Cashier in Huntsville, AL

    I have been working at Earth Fare part-time (less than a year)

    Pros

    Earth Fare offers great deals to their customers and employees. Employees can take advantage of the deals, plus get 20% off of purchases. Coworkers and customers are very friendly.

    Cons

    Short breaks, As a cashier, standing in once place for an entire shift is monotonous and extremely tiring.

    Advice to ManagementAdvice

    Training of new employees could improve. Cashiers are given very little hands on experience before being put on a register. We often have to call someone over for questions or problems because we have not had much training.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Solid for what it is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Earth Fare full-time (more than 5 years)

    Pros

    Good sense of community springs up in and around these stores. Surrounded by people devoted to healthy living. Food is a big problem right now, not just in terms of obesity. There is legitimacy in our food philosophy and a sense of providing a meaningful service. Management/operations team has generally been pretty reasonable, both for department specialists and store management. (Does not mean stress free)

    401k matching up to 5%. 300/sem tuition reimbursement. Vacation (after a year) and sick time (very strict rules to redeem). There is a very modest bonus that is sometimes paid out once/year to some stores. Health/Dental/Vision/Life/Disability insurance available to full time only.

    Cons

    Pay seems low compared to other grocery, natural or conventional. New department managers can expect low 30k offer, experienced mid 30s. Most clerks can expect 8-9/hour range. Max raise is 3%/year and the store level management has no ability to override this. You can NOT get a raise without getting promoted but most clerk positions in the store are in the same tier so a cashier who learns how to talk vitamins or cook hot bar gets no bump. You will not be allowed to work overtime.

    Not much structure or extra hours allotted for training new hires or advancing. For advancing there's no "training program" to apply and interview for so you're best off trying to learn on your own while doing your current job. Gotta be very self motivated to advance and with reduced labor crunches right now it seems even harder to step out of current role and continue learning.

    Marketing is wacky and comes up with tons of gimmicks which gets hard to keep up with especially for part timers and affects most of the store. Currently we offer multiple coupons sent over email each week, sporadic text message coupons, and a new point based loyalty program with various reward criteria such as buying certain foods each week or encouraging customers to dance at the checkout. Some customers dig it, others don't but it can get stressful to communicate to employees and execute every week.

    Growing pains right now. Huge labor cuts across the board to appear attractive to current and future investors. Trying to grow rapidly and launch a ton of store. Department managers switched over to hourly which protects them from abuse and long hours, but makes it difficult to get things done sometimes and overtime is not an option. Assistant/Store manager still exempt (salaried) so there can be long hours for them.

    Advice to ManagementAdvice

    Pay attention to morale and listen to concerns from workers, even if you can't do much to change the situation (pay/amount of help). Unfortunately there's a ton of responsibility on department managers, and they are not allowed to work over 40 hours a week because of overtime. It's pretty easy to get overwhelmed and let the people feel unheard and unappreciated.

    For hourly employees, be patient with your manager if you're feeling upset. Odds are they are also having a hard time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bulk Specialist
    Former Employee - Bulk Specialist

    I worked at Earth Fare part-time (more than a year)

    Pros

    Love the liberal atmosphere and the products that they sell.

    Cons

    Some of the managers are a little loopy and can forget things rather easily.

    Recommends
    Positive Outlook
    Disapproves of CEO

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