EarthLink
2.7 of 5 212 reviews
www.earthlink.net Atlanta, GA 1000 to 5000 Employees

EarthLink Reviews

Updated Apr 5, 2014
All Employees Current Employees Only

2.7 212 reviews

                             

Not yet rated.

EarthLink President & CEO Joseph Eazor

Joseph Eazor


27% of employees recommend this company to a friend
52 Employee Reviews Back to all reviews
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Focus is trying to transition from traditional telecom to Managed IT Services

Senior Account Executive (Former Employee)
Atlanta, GA

I worked at EarthLink full-time for more than 3 years

ProsDecent compensation package. Longevity in the industry through acquisitions. Name recognition.

ConsDespite the current migration into the Managed IT Services space, reps are still micro-managed with granular sales reporting that creates barriers with regards to your ability to spend time "selling". And, with the push to move to the Managed IT space, quotas are still managed as though it's still telecom mindset.

Advice to Senior ManagementIf the new business model is to become a national MSP, and, if you want more productively our of your direct sales force, then build your sales force model to reflect so. Despite the push for MSP, the sales team are managed as though they are traditional telecom.

Yes, I would recommend this company to a friend

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Great People, no leadership

Anonymous Employee (Former Employee)

I worked at EarthLink full-time

ProsDedicated work force. Work from home available.

ConsNo clear path to a defined goal

Advice to Senior ManagementDevelopment shouldn't be driving the company

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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It's a good company

Anonymous Employee (Former Employee)

I worked at EarthLink full-time for more than 3 years

ProsFlexible, good benefits, work from home option

ConsNot much growth, head quarter centric

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Overall challenging and fast paced - cost cutting main focus. Questionable future.

Anonymous Employee (Former Employee)
Atlanta, GA

I worked at EarthLink full-time for more than 10 years

ProsPrior to the large layoff in 2007, the technology and people were outstanding. After the layoffs the few that remained were forced to take on more challenges with same amount of applications and systems while implementing hardware consolidations, virtualization, disaster recovery, and security improvements. This enabled the few remaining an opportunity to be involved in a lot of areas and gain some exposure to key technologies. There is a lot to be learned here about proper ROI calculations, analysis and cost of evaluating products and services, and opportunities to excel at reducing expenses and outsourcing. Salaries and benefits were enough to help keep key employees from jumping ship.

ConsThe company is dwindling and can't seem to find a new focus. Purchasing of additional companies has masked the reductions but in the end layoffs were every quarter or 6 months with no real end in sight for reductions. With the new executive staff in 2014 there might be a possibility of some hope, but anyone getting in now needs to be prepared for constant integrations, doing more with less, and be ready for continual resource cuts and outsourcing.

Advice to Senior ManagementFind a new product focus to save the company, quickly evaluate the new acquisitions and decide whether or not the integration is going to provide the value you expected. Continue to evaluate cost of applications vs profit/revenue and cut the dead weight.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great job in downsizing company that is constantly laying off.

Anonymous Employee (Current Employee)

I have been working at EarthLink full-time for more than 10 years

ProsBenefits, learning, flexibility. Growth is in EarthLink Business, not Consumer Internet.

ConsThere is in growth in Consumer Internet.

No, I would not recommend this company to a friend

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I enjoyed working with my team

Engineer (Former Employee)
Atlanta, GA

I worked at EarthLink for more than a year

ProsCo-workers, good customer accounts, strong in retail segment - building IT services to compete better within that segment

ConsInternal process/systems - 12-18 months behind competition on services offered..

Advice to Senior ManagementBetter communication to employes -

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Formerly Good Company with Good Opportunities

Web Applications Engineer (Former Employee)
Pasadena, CA

I worked at EarthLink full-time for more than 8 years

ProsThe company had a good culture prior to the current CEO. It was a natural progression to move from Engineer to Senior Engineer etc. They also had great teamwork, and it was fun to work there.

ConsThis company did not really keep up with the popular technologies and so when leaving for a new job, it was hard to find work.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great people and a great place to make a positive contribution.

Solutions Architect (Current Employee)
Raleigh, NC

I have been working at EarthLink full-time for more than 3 years

ProsRespectable technical operations and network teams.

ConsToo much tolerance for mediocracy.

Advice to Senior ManagementFocus on performance management.

Yes, I would recommend this company to a friend

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EarthLink was a provider of telecommunications products and services.

Senior Account Executive (Former Employee)
West Palm Beach, FL

I worked at EarthLink full-time for more than a year

ProsGood reputation and quality products and services.

ConsInstallation was a slow process.

Advice to Senior ManagementFix the installation process.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Just Ok

Anonymous Employee (Current Employee)

I have been working at EarthLink full-time for more than 5 years

ProsGood benefits; ability to work remotely

ConsToo much change in senior management.

Advice to Senior ManagementStick to a plan

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at EarthLink reviews and ratings — including employee satisfaction and approval rating for EarthLink CEO Joseph Eazor. All 52 reviews posted anonymously by EarthLink employees.