East West Bancorp Reviews

Updated July 1, 2015
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East West Bancorp Chairman and CEO, East West Bancorp and East West Bank Dominic Ng
Dominic Ng
5 Ratings

Pros
  • Small company, but you can learn a lot (in 3 reviews)

  • cross-cultural experence and the bridge concept of east and west (in 3 reviews)

Cons
  • Understaffed at 2 employees and few assistants to sort rampant office politics (in 6 reviews)

  • Terrible English communication even at upper management level (in 6 reviews)

More Pros and Cons

29 Employee Reviews

Sort: Popular Rating Date
  1. Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at East West Bancorp full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great growth now than ever for the company. Revenue and profit increasing every season. Management team does great job based on traditional corpo finance theory in that stock price is the only concern. Flexible compared to large banks.

    Cons

    High turnover. Lower than market pay. No stable policy(Manager can eat their words about any announced decision)

    Advice to Management

    Care a little bit for your employees. Have every department work like one bank instead of seperate


  2. Helpful (1)

    Company is growing too fast for its own good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Pasadena, CA
    Current Employee - Vice President in Pasadena, CA

    I have been working at East West Bancorp full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    For the most part, a lot of people that work here is nice.

    Cons

    The biggest problem here is politics and it starts with upper management. There are a lot of nice people in the bank, but upper management doesn't care about its people if you're not in the department generating sales. They will not hesitate to lay off someone or an entire department. Unlike other banks, its systems, procedures and policies are not really established. It's constantly changing. Training is not on par with other banks.

    Advice to Management

    Upper management needs to realize that its people (not just the sales unit) are its biggest and most important assets. Please listen to the people that actually do the job at their levels and don't make knee jerk decisions without fully researching the entire situation. People are always fearful that they have no job security and this makes for poor morale. Invest more in training and borrow some practices from other banks that has made them successful.


  3. Branch Manager Corporate Headquarters

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Banking Center Manager in Ladera Ranch, CA
    Former Employee - Vice President Banking Center Manager in Ladera Ranch, CA

    I worked at East West Bancorp full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    recruit staff very good , standard benefits , stock is issued to VP and above, Chinese individuals special consideration several layers of management

    Cons

    Culture for american clients and culture for American Employees can be challenging

    Advice to Management

    Good Bless America


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  5. Operation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East West Bancorp full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Workload is light but other than that there's no real pros about working for this company.

    Cons

    You have to clock in and out by time stamp. Management needs to get rid of it or mployees will never feel connected to a company.

    Advice to Management

    Management needs to work on getting to know all levels of employees to connect them with the company. There's basically no activities hosted by the company for employees.


  6. loan dept

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East West Bancorp

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great group of coworkers and willing to train

    Cons

    no recognition from management and poor pay


  7. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East West Bancorp full-time

    Pros

    Good working environment for people want to safe and easy work until reach retirement

    Cons

    Always get same pay no matter work more or less. No much incentive


  8. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager in Houston, TX
    Current Employee - Assistant Branch Manager in Houston, TX

    I have been working at East West Bancorp full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    most of the employees are nice and less politics than other bank that i've worked for

    Cons

    limited growth, lack of consistentcy, policies & procedures are not clear


  9. Commercial Loan

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East West Bancorp full-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Friendly people to work with, convenience location

    Cons

    Management is not organized, lack of English speak knowleadge

    Advice to Management

    Better management, listen to what employees say.


  10. Customer Service Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at East West Bancorp (More than 3 years)

    Pros

    It's a great company that they're expanding and bringing more products and services to customers. Customer service focused and building lasting relationships with customers.

    Cons

    Lack of growth within the company with limited opportunities, company culture doesn't have open-door policy, and lack of communication.

    Advice to Management

    Provide more opportunities for career growth for future employees. Emphasize the importance of having an open-door policy and improve communication across all departments so that everyone is on the same page moving forward.


  11. Helpful (1)

    Internal Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rosemead, CA
    Former Employee - Anonymous Employee in Rosemead, CA

    I worked at East West Bancorp full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good healthcare insurance. Promotion by relationship and in favor of your boss.

    Cons

    low salary. majority of the staffs are lack of ownership and no one want to be accountability for anythings. There is no leadership or opportunity for growth for young people. It is a very Asian management style build by catering your manager more than the business decision.

    Advice to Management

    No advice to management.



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