East West Bancorp

www.eastwestbank.com

East West Bancorp Reviews

Updated December 24, 2014
Updated December 24, 2014
71 Reviews
2.6
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
East West Bancorp Chairman and CEO, East West Bancorp and East West Bank Dominic Ng
Dominic Ng
35 Ratings

Review Highlights

Pros
  • You can learn a lot and be taken care of IF you are under the right boss (in 3 reviews)

  • Since the company merged with another major Chinese bank, it expanded its market share overnight (in 3 reviews)


Cons
  • Understaffed at 2 employees and few assistants to sort rampant office politics (in 6 reviews)

  • Terrible English communication even at upper management level (in 6 reviews)

More Highlights

24 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at East West Bancorp

    Pros

    You work with a team of people who you can be very close to and you casually talk about most things with your co-workers, manager..just anyone at the branch. You learn how to deal with different kind of people, multitask, work under pressure. Where I work at, there's no strict rules with what you can't do...like going on social network sites. GREAT HEALTH BENEFIT.

    Cons

    Salary sucks for the load of work you have to do, hard to move up within the company, culture is basically very Chinese and 1-sided, a lot of them speak broken English, if you're Chinese and you know how to talk is the probably the best way to move up the ladder.

    Advice to ManagementAdvice

    Learn to get feedbacks from tellers and take actions to make changes for the better of the branch and the team.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good place to work

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at East West Bancorp

    Pros

    Teamwork is very important

    Cons

    Slow environment in this company

    Advice to ManagementAdvice

    Nothing

    No opinion of CEO
  3. 1 person found this helpful  

    Appreciation needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East West Bancorp

    Pros

    Helpful colleagues, easy going team

    Cons

    Non-appreciative, boring, bosses don't listen

    Advice to ManagementAdvice

    Needs to listen to employees needs

    No opinion of CEO
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  5. 2 people found this helpful  

    A very stable job, but with little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at East West Bancorp (more than 5 years)

    Pros

    there is opportunity to grow, they give you stocks as well..

    Cons

    very little pay, total compensation package is not competitive to motivate employees

  6.  

    Good friendly staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative Floater in Cupertino, CA
    Current Employee - Customer Service Representative Floater in Cupertino, CA

    I have been working at East West Bancorp full-time (more than a year)

    Pros

    Good friendly staff, utilize chinese speaking skills, not much stress

    Cons

    very little opportunities to move up, tedious and repetitive work

    Advice to ManagementAdvice

    praise employees

    Doesn't Recommend
    Approves of CEO
  7. 1 person found this helpful  

    Old culture and cronisym

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East West Bancorp full-time (more than 5 years)

    Pros

    A few really good people... Learned a lot about "banking" world...

    Cons

    A lot of politics and favoritism...still in the old days with technology...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Assistant Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager
    Current Employee - Assistant Branch Manager

    I have been working at East West Bancorp full-time (more than 8 years)

    Pros

    Clear Communication. Clear goal setting.

    Cons

    Not many career opportunities for promotions.

    Advice to ManagementAdvice

    Appraisal and bonus system is always a surprise to staff. Should clear disclose to staff in the beginning of the year. Company earned lots of profit. However, did not share same ratio profit to employee.

    Doesn't Recommend
    Neutral Outlook
  9.  

    East West Bank is currently the largest bank in the United States that serves the Asian American community.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Branch Manager in Los Angeles, CA
    Current Employee - Branch Manager in Los Angeles, CA

    I have been working at East West Bancorp

    Pros

    East West Bank is currently the largest Chinese bank to work for in the United States.

    Cons

    I would have to say that things will need to be more unified. Each banking division needs to share the same vision.

    One thing that I dislike about the company is too family orientated. At the same time, there is no career advancement within the company.

    Advice to ManagementAdvice

    The senior management team should consider promoting within instead of hiring candidates from outside. Senior management team should take action to retain the employees since our turnover rate is so high.

    Recommends
    Approves of CEO
  10.  

    Reasonable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at East West Bancorp

    Pros

    Strong team culture. Reasonable place to work.

    Cons

    Unstable management. Behind in technology.

  11. 1 person found this helpful  

    It's no bad, I learned a lot from this bank.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller in Pasadena, CA
    Current Employee - Teller in Pasadena, CA

    I have been working at East West Bancorp

    Pros

    the bank is expanding now. They are hiring a lot people, such as teller, internal auditor, credit analyst, accountant, etc.

    Cons

    The paying is not very well. the entry level teller only pay $10 per hour. The bank location too far away from my house

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