Ebix

www.ebix.com

Ebix Reviews

Updated December 10, 2014
Updated December 10, 2014
79 Reviews
2.3
79 Reviews
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Ebix Chairman, President, and CEO Robin Raina
Robin Raina
54 Ratings

Review Highlights

Pros
  • learning opportunity and work life balance is okay (in 4 reviews)

  • Work with some great people, but they all eventually leave (in 3 reviews)


Cons
  • Difficult to maintain Work/Life Balance (in 6 reviews)

  • And it doesn't include the Senior Management listed on their website (in 7 reviews)

More Highlights

28 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Big Mistake to Work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at Ebix full-time (more than a year)

    Pros

    Free water, sometimes free coffee or tea.

    Cons

    This is not a good company to work for. The manager play favoritism games and can not properly manage the team. senior member on the team is rude and try set you up for failure. Everyone is out for them self. Sr. Director only cares about revenue and can care less for his employees. He like you if you are indian, if not, you're a slave. They make the job sound great before you get hired, but after you sign the dotted line, you're toast. Expect to work 50-60hrs a week with no extra pay. You will be better off working at McDonalds.

    Advice to ManagementAdvice

    Robin, if you are such a caring person, why don't you reach out to your employees for feedback on what is going on at the bottom, stop only caring about the top. Stop only caring about your own pocket.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst in Atlanta, GA
    Current Employee - Systems Analyst in Atlanta, GA

    I have been working at Ebix full-time (more than 8 years)

    Pros

    Good clients, good admin team.

    Cons

    Ebix shows great interest to acquire new companies but doesn't know what to do with those companies after acquisition. They had a plan to sell the company for making but it didnt work out, so now they are just running the company.

    Every employee gets same treatment, doesn't recognize who is is contributing and who is not. Not matter how many efforts you put that does matter to any one. No one cares. Very bad management, middle management is absolutely powerless directionless and have no idea where they are going what they are doing.

    Be prepared to work for same salary for ages and for no promotions.

    Advice to ManagementAdvice

    Dont just acquire companies, acquire only if you can do some thing with them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Sinking Ship, all have abandoned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Ebix full-time (more than 5 years)

    Pros

    Good employees willing to go the extra mile in order to try to succeed . Learned how not to do things.

    Cons

    Lowest morale I have ever witnessed. No increases unless you threaten to quit. Nobody in senior mgmt wants to listen or has any interest other than keeping stock prices up.

    Advice to ManagementAdvice

    Listen to your people, perhaps you will learn something.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Such potential being wasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ebix full-time

    Pros

    There are some really great, extremely talented people working here.

    Cons

    Morale is low as employees feel unappreciated and in the dark regarding the company vision.

    Advice to ManagementAdvice

    Invest in your investment!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Customers - Run for the hills! Are you getting the feeling that Ebix is pulling a ponzi scheme? Go with your gut.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Ebix full-time (more than 3 years)

    Pros

    I'll get back to you on this...

    Cons

    Very secretive management. Only Raina and his close circle know anything about whats happening with the company. And it doesn't include the Senior Management listed on their website. Being investigated by several governmental bodies, and for good reason. Goldman pulled out of it's acquisition after doing due diligence. Customers are slowly figuring out that its' all a house of cards on a windy day.

    Advice to ManagementAdvice

    You do not instill trust

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Very Average company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ebix full-time

    Pros

    Good learning via client tasks, job security

    Cons

    Negligible Salary, No Growth, Poor work culture, Micro Managed, CEO's motive- sell the company at any cost and make hundreds of millions more

    Advice to ManagementAdvice

    Give your employees some growth rather than just the CEO and his close aides (via stocks and bonuses). Respect people and help them grow by introducing sponsored learning programs and help them grow within. Hiring big shots via press releases won't help as proven. HR Head should think and introduce efficient processes rather think about cost cutting always (like their CEO does). Think like IBM's and Oracles of the world if you want to become like them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    A Sales Person's Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Atlanta, GA
    Former Employee - Sales in Atlanta, GA

    I worked at Ebix full-time (more than 3 years)

    Pros

    Work with some great people, but they all eventually leave.

    Cons

    Product development is non-existent. There is no development road map. Product updates are reactionary and fail due to lack of technical resources. Sales people have to sell poor systems. Customer service & support is extremely understaffed.

    Sales people will have their commission withheld because CEO "feels like it" and commission plans change mid-stream only to avoid having to pay commission to those lucky enough to close deals. The good sales people leave and the bad sales people stay.

    New client system implementations frequently fail. When customer cancel their contract, commission is also cancelled.

    Advice to ManagementAdvice

    Realize this is a software company and not just a stock-play.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    A Unique Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA

    I worked at Ebix full-time (more than 3 years)

    Pros

    Benefits were OK. The existing customer base has a lot of opportunity.

    Cons

    - No budget is provided to departments.
    - Acquired companies are used as basically "run-off" business and no additional investment is provided for growth.
    - Cannot get approval for salary increases for great resources let alone others.
    - Sales compensation is taken away without discussion.
    - The CEO and VP of HR basically run every decision in the entire company. There is no upper management to run the product and tech vision of the company as a whole or any other corporate vision.
    - Communication between departments is weak.
    - Providing HR with constructive criticism upsets HR instead of helping them change the corporate culture.

    Advice to ManagementAdvice

    With the poor performance of the stock, why is the board not looking to replace the CEO? This company needs new upper management, corporate restructuring with an actual management team and consolidation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ebix full-time

    Pros

    Some of the teams and people are great.

    Cons

    Things have not been going well at Ebix for some time, and seem to be getting progressively worse.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    A top employee who was betrayed at the very end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Ebix full-time (more than 5 years)

    Pros

    - Good people (but most are leaving since they realize there isn't much of a future for them)
    - Flexible schedule (at least there was some form of it when I left)

    Cons

    - HR really doesn't give the sense they care about the employees and their only focus is on the company bottom line. They would rather walk around and make sure people were "clocking in and clocking out at certain times" instead of making sure employee morale was where it was supposd to be.
    - Managers will say they have your back but when push comes to shove true colors appear
    - Zero cost of living raises of any kind and even a promotion doesn't guarantee a change in compensation
    - Very little investment in product development

    Advice to ManagementAdvice

    Stop worrying about how many pennies can be saved by having to approve every roll of paper towels and instead invest in your products and more importantly your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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