Ebix

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Ebix Reviews

Updated March 2, 2015
Updated March 2, 2015
17 Reviews
2.0
17 Reviews
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Ebix Chairman, President, and CEO Robin Raina
Robin Raina
17 Ratings

Review Highlights

Pros
  • learning opportunity and work life balance is okay (in 4 reviews)

  • Work with some great people, but they all eventually leave (in 3 reviews)


Cons
  • Difficult to maintain Work/Life Balance (in 6 reviews)

  • And it doesn't include the Senior Management listed on their website (in 7 reviews)

More Highlights

17 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    Good opportunities because understaffed and people placed in roles they aren't qualified to fill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at Ebix full-time (more than 8 years)

    Pros

    There are many very talented and conscientious co-workers. If new to the industry or just out of school there will be opportunities (but little or no formal training).

    Cons

    Management is focused on crises only and does not mentor or interact much with staff. I only had two reviews over 8-10 years: one insisted on by a group, the other I insisted on because I had essentially been assigned new duties over the years which should have resulted in my being promoted twice. I left because the review was good but the compensation award was less than the cost of living increase during that same review period.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    everyone is out for themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ebix full-time (more than 3 years)

    Pros

    - people are nice, easily build friendships
    - close to a lot of restaurants
    - you will never be fired

    Cons

    -there is little to no communications between departments
    -no pay increase because they are always cutting budgets down
    -no bonuses
    -low morale, due to the CEO being an attention monger and only looking out for himself
    -no incentive to work or produce

    Advice to ManagementAdvice

    - if you have enthusiasm, it will trickle down
    - give your employees incentive to work harder
    - don't keep people who are not working, you're wasting $$ that could be invested on the ones who are

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Beware- Employees leave Ebix due to poor management, lack of career growth opportunities, and low compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Ebix full-time (more than 3 years)

    Pros

    One of the pros of working with Ebix is that there are some truly talented employees. Unfortunately, most of them are with the company through acquisitions Ebix makes and they end up leaving once they realize that working for Ebix means that there is no longer room for career growth, raises, etc.

    Cons

    Executives and people in leadership roles are incapable of making decisions or presenting a clear direction for the company- much less all of the divisions and products that fall under Ebix. The company is constantly making acquisitions but never spends money on R&D, proper staffing, or Marketing. This leads to a lot of frustration internally and an extremely high turnover rate. Also, the office culture in Sandy Springs is terrible. Employees are forced to 'sign in' and 'sign out' like Kindergarteners and management is more focused on whether you are sitting at your desk (god forbid you go to lunch or the bathroom!) than they are about whether you are getting work done and meeting/exceeding your goals.

    Advice to ManagementAdvice

    Nurture the talent that you have instead of constantly hiring from the outside. Hire better leadership. Have better communication with employees regarding the status of the company, earnings, new products rolling out, etc. Everyone is always in the dark unless a press release is issued. Spend money on R&D & hire more people for product development. The current product offering across the board is stagnant and needs a refresh. Hire more people in Marketing & a VP of Marketing to lead them. There are literally 3 people working in Marketing which makes absolutely NO sense for a company the size of Ebix.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    Like working in a sausage factory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ebix full-time

    Pros

    There are some true industry experts working on the front lines and that makes for some great collaborative opportunities. The work atmosphere is laid back in terms of casual dress, and occasional fun and games to take your mind off the grind.

    Cons

    Highly centralized management and decision-making leaves most of the company virtually paralyzed. Senior management rules through fear and intimidation. Some senior managers are in over their head because several acquisitions quickly took the company beyond their capabilities. Expense controls rule above and beyond all else, even to the point of harming productivity, products, and client relationships. Very short term quarter-to-quarter thinking is apparent. Nepotism is alive and well.

    Advice to ManagementAdvice

    Have some humility to accept that you outgrew your capabilities and need to bring in more professional expertise from the outside, in addition to trusting your front-line employees to do the right thing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    No forward progress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ebix full-time (more than 5 years)

    Pros

    Most of the day to day interactions with coworkers are good.

    Cons

    No annual OR merit based raises
    No job growth
    CEO must approve every expense...even basic needs for a software company.

    Advice to ManagementAdvice

    Hire more quality people
    Keep the quality people you already have
    Don't sacrifice basic needs for profit margin

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    OK in the Short Term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ebix full-time

    Pros

    Friendly coworkers
    Flex-time at local office
    Relaxed dress code
    Free parking
    Gym membership reimbursement up to $200 per year
    Average paid time off, but you get an increase in vacation days after only two years

    Cons

    Low pay
    No annual salary increases or financial incentives for a job well done
    Mediocre retirement plan
    Little to no chance of career growth within the company
    Most positions cannot work remotely, even on a part-time basis

    Advice to ManagementAdvice

    Stop micromanaging details and start doing some long-term planning. Invest in training and team building within the company. Turnover is high and will get even higher as the job market opens up unless you pay more attention to employee satisfaction.

    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    They don't even know they have a left hand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech in Columbus, OH
    Current Employee - Tech in Columbus, OH

    I have been working at Ebix full-time (more than 3 years)

    Pros

    You'll get experience with mini technologies and service offerings. You'll get exposure to some fortune 100 companies. And it's good professional networking.

    Cons

    o of consolidation. Executive team acquires companies but never consolidates or concentrates on redundancies. Personally seen for the e they keep the com that keep the company running.

    Advice to ManagementAdvice

    and and realize that you have human your making you your making your money. If you take care of them then they will take care of you. but it's but it so fits.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Good for freshers and highly experienced, but not for mid level experienced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Analyst in Noida (India)
    Former Employee - Senior Systems Analyst in Noida (India)

    I worked at Ebix

    Pros

    food and transport, learning opportunity for freshers

    Cons

    worst appraisal policy, basically 2 appraisal in three years

    Advice to ManagementAdvice

    higher management need to be take feedback of mid level management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    poor management and poor pay master

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Programmer Analyst in Noida (India)
    Current Employee - Associate Programmer Analyst in Noida (India)

    I have been working at Ebix full-time (more than a year)

    Pros

    learning opportunity and work life balance is okay.

    Cons

    Very poor management . They can expanse on their building and party ,but can not pay to employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Mid size company with Big size problems...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ebix full-time (more than 3 years)

    Pros

    Good Place to start a Career.But not good in Long run.

    Cons

    Low Salary and more expectation.Difficult to maintain Work/Life Balance.

    Advice to ManagementAdvice

    Try to improve your stand and try to value your Employees

    Doesn't Recommend
    Neutral Outlook

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