Echo Global Logistics Reviews

Updated July 9, 2015
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
12 Ratings

Pros
  • Fun work environment with good people (in 20 reviews)

  • Relaxed dress code, beer Fridays, company outings (in 17 reviews)

Cons
  • Terrible commission structure, low salary (in 13 reviews)

  • It is very helpful and very in depth which helps once you hit the floor (in 4 reviews)

More Pros and Cons

18 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (6)

    Horrible In Every Way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Young co-workers- that is about it

    Cons

    SUCH A DEPRESSING JOB. As an account executive, you are literally just calling truckers all day and scheduling shipments. If you have an education, are SMART, or want to use your actual brain at work, DO NOT WORK HERE. This job should be for high school drop outs. It's basically a call/ customer service center. No appreciation at all for employees. Overall, the most depressing place I have ever been.

    Advice to Management

    Show some appreciation for your employees. No one actually likes this job so maybe some appreciation would be nice.

    Echo Global Logistics Response

    Jul 16, 2015 – HR Representative

    Thanks for writing a review, we really appreciate the feedback. Rewards and recognition is actually something we are working really hard to improve, particularly for those in the Account Executive ... More


  2. Helpful (4)

    Total sham

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing. All the reviews that claim this place is a great place to work are written by management.

    Cons

    Pay is terrible, commission is unobtainable, favoritism, nepotism, etc.. such a joke

    Advice to Management

    Find other jobs

    Echo Global Logistics Response

    Jun 22, 2015 – HR Representative

    Thanks for the review. We take all feedback very seriously and I encourage you to discuss your concerns with your manager or HR so we can take the specific feedback and get it addressed. If you ... More


  3. Helpful (3)

    Senior management frequently ogling and courting subordinate staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Echo Global Logistics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Chicago headquarters is in a good location, easily accessible

    Cons

    Not a friendly working environment or culture for women. Lot's of post work week required meetings with alcohol involved.

    Advice to Management

    HR training and keep it professional

    Echo Global Logistics Response

    Jun 10, 2015 – SVP of Talent

    Thank you for taking the time to write a review. We value all our employees equally, including women, so we take these allegations very seriously. If possible, please let me or someone in HR know ... More


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  5. Helpful (6)

    Don

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Chicago, IL
    Current Employee - Senior Software Engineer in Chicago, IL

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great location.Fun companies around - Groupon and lots of startups in the same building.

    Cons

    * Not a technology company. Most software development is just maintenance * Terrible changes in management recently. Previous CTO was very smart and motivating but left in February after only a short stint. No leadership left since then. There's rumors he was let go - but that would be mind boggling and boneheaded so probably not true * No real vision since February and terrible morale. All good people are leaving/have left in March and April - most people are biding their time or sticking around for lifestyle reasons (kids, housing etc.). I'm one of them, but only for the next three months or so * Lots of ego driven managers and department leaders that just protect themselves instead of leading from the front and driving change. Favortism and unprofessionalism by VP/SVPs is at an insane level because CEO is playing part time CTO but not engaged enough * Can't hire even to keep up with attrition

    Advice to Management

    Bring in a leader that's strong technology wise and will drive innovation. Company is at a crisis level in IT since previous leader departed.

    Echo Global Logistics Response

    Jun 12, 2015 – HR Representative

    Thanks for your review. We are looking forward to positive changes this year and, as you know, are happy to announce a new addition to our senior leadership team, Tim Kutz our Chief Information ... More


  6. Helpful (4)

    Headed downhill fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Side
    Current Employee - Customer Side

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You can wear jeans, in fact you can wear hoodies, sandles, hats. Don't worry about shaving either.

    Cons

    1) Be transparent. 2) Better is the Only Way. 3) Carry the Load Together. All buzz phrases thrown around by the new talent team. 1) Unfortunately, there is no transparency into your ever-changing pay. Salary absolutely will change every year, and it is always something bad disguised as something good. In reality, they'll pay you just enough to keep you from quitting. 2) It continues to get worse. The only reason I haven't left yet is because I can't get the time off work to interview, talk about a vicious cycle 3) 1 and 2 have created such a toxic atmosphere that all departments are constantly at odds with each other. DO expect to put in long days, and do not expect it to be noticed or appreciated. There are some people here making money, but it isn't from effort. If you drink the kool aid, brown nose the right people, and get a little bit lucky, they will just start giving you accounts. This is the only place I have worked that rewards mediocrity. You will honestly get further by keeping your mouth shut and blending in than by putting in effort or questioning any of the backwards methodology of Echo.

    Advice to Management

    Practice what you preach. That means following the same Echo values that you etch into our brains every day . Stop catering to only your shareholders. Ditch the phony Echo Engage social media site.


  7. Helpful (4)

    Carrier sales-Horrible.

    Current Employee - Carrier Sales Representative in Chicago, IL
    Current Employee - Carrier Sales Representative in Chicago, IL

    I have been working at Echo Global Logistics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Some good managers, casual dress.

    Cons

    Plan on working close to twelve hour days and accomplishing nothing during those 12 hours. Management plays favorites and if you not wanting to be a little frat brother to your manager, do not plan on doing well. They have overhired and the money they promise you that is there to make is not existent. You are told to make 100+ phone calls a day; however, because the SOP and guidelines sales reps must follow are so annoying, most carriers will have trouble booking with Echo. Also, Echo is very cheap with the money they allow in each load making that their own enemy. If you enjoy working from 630a-6p including Wednesday before Thanksgiving, Christmas Eve, NYE etc, work here. If you want to know your hours, have more than an hour to yourself a day before you have to go to bed to get up and do it all over again, do not work here. Carrier sales must do some serious adjustments before they continue to loose their talent. Also, management will hand out big, national carriers to random reps based on favoritism. While you sit cold calling and getting yelled at by rude dispatches, another rep will have a large carrier put in their name for no reason. Also, rules don't apply across the board so if you aren't a senior rep, again, good luck. Reps are catty and do not want you to succeed. A lot of lying, cheating and stealing on this side of the company. No advancement available.

    Advice to Management

    Equality, help your sales rep achieve their fullest potential, set schedules for employees, be understanding of the problems reps face. Carrier sales is working with shady carriers and they change their mind quite often- it isn't your rep pulling your leg and usually is out of their control. Stop the favoritism towards your frat pledge.

    Echo Global Logistics Response

    Mar 25, 2015 – Director of Carrier Sales

    We appreciate your feedback. The role can certainly be challenging and we're transparent about the ramp up period in carriers sales. I would be more than happy to talk with you about any issues ... More


  8. Helpful (3)

    Frazzled, mixed up and hectic.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Echo Global Logistics full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Free beer on every Friday.

    Cons

    Transportation software is extremely difficult to navigate. Overly complex. Large bureacracy with minimal direction.

    Advice to Management

    Be careful with Beer Friday. Liability is an issue.

    Echo Global Logistics Response

    Feb 16, 2015 – Talent Sourcing Specialist

    Thanks for writing a review! Sorry to hear you find our technology difficult to navigate, the Learning & Development team would be happy to provide extra training if need be. They can be reached at ... More


  9. Helpful (5)

    Favoritism and Very Bad Management Style, Don't Care about employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Located Downtown. But no close to a lot of things. A little too west.

    Cons

    Bad Management Style, A lot of Amateur Managers. Company don't really care about it's employees only when you belong to the club, then you are ok. This place sucks.

    Advice to Management

    Get new Managers, most of the are fully incompetent.


  10. Helpful (2)

    Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales Representative in Scottsdale, AZ
    Current Employee - Carrier Sales Representative in Scottsdale, AZ

    I have been working at Echo Global Logistics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    absolutely zero, there are no cons to this job. It is like high school except they pay you the bare minimum to get people in the door

    Cons

    I dont even know where to start, there are so many that I could never even begin to start to put them on here

    Advice to Management

    just quit


  11. Helpful (4)

    Company with no employee morale

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Chicago, IL
    Current Employee - Middle Management in Chicago, IL

    I have been working at Echo Global Logistics full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The company offers some flexibility in hours and work-life balance. Participates in charity events. Provides social events for employees during major holidays and the summer.

    Cons

    Leadership treats employees with no dignity. Company-wide quarterly meetings to address rapid company growth and impressive revenue, but cuts employee's pay and gives little to no raises year over year. Employees are treated as robots expected to do more with less with less pay.

    Advice to Management

    Treat the employees that make your revenue as valueable people. People who have families and dignity. The politics in the workplace are the worse I've ever seen. If you are not in the "clique" of executives, management and middle management white employees, you do not excel in this company. Its internal promotions are based on if you know someone in upper managment and nothing to do with hard work, dedication and knowledge. There is an "us" against "them" mentality displayed each day.



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