Echo Global Logistics
3.1 of 5 102 reviews
www.echo.com Chicago, IL 1000 to 5000 Employees

Echo Global Logistics Reviews

Updated Mar 20, 2014
All Employees Current Employees Only

3.1 102 reviews

                             

78% Approve of the CEO

Echo Global Logistics CEO and Director Doug Waggoner

Doug Waggoner

(72 ratings)

52% of employees recommend this company to a friend
24 Employee Reviews Back to all reviews
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Bad pay and no opportunity

Client Sales Representative (Current Employee)
Atlanta, GA

I have been working at Echo Global Logistics full-time for more than a year

ProsYoung/ fun culture. Relaxed work environment.

ConsCompensation is terrible compared to other sales jobs. There isn't much internal opportunity here. Good stepping tone to leave and get a better job which most people end up doing. Huge turnover here.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Excellent Training, Few Opportunities for Long Term Growth

National Account Manager (Former Employee)
Atlanta, GA

I worked at Echo Global Logistics full-time for more than a year

ProsThe LTL training program was excellent. They've reformatted it a bit since I was hired, but Echo was my first supply chain job. It was a thorough and comprehensive introduction to LTL transport.

ConsVery high turnover. Salesmen complain of "lead-lock," or a lack of available prospects to call on. Disputes over leads and accounts are frequent and usually settled in favor of senior reps, so it's difficult to gain traction as a young salesperson. Sweeping changes in benefits and commission structure were made without warning.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Below Average Career Opportunity

Anonymous Employee (Current Employee)

I have been working at Echo Global Logistics

ProsYoung and fun work environment.

ConsPoor pay, management doesn't stick to their word.

Advice to Senior ManagementHave more consistency

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Filled with false hopes. Plenty of hard work and nothing in return.

National Account Manager (Current Employee)
Atlanta, GA

I have been working at Echo Global Logistics full-time for more than a year

ProsYoung, fun work environment for the most part. Snacks and sodas and coffee provided. Opportunity to make a good amount of money.

ConsPlagued with favoritism, micro-management, and executives who don't care about 90% of their employees.

Advice to Senior ManagementTake care of everyone, quit hiring everyone for sales and then giving them other jobs. Source people and train them for the jobs they will be doing in the company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Entry-level logistics, cold-call center

National Account Manager (Former Employee)
Dallas, TX

I worked at Echo Global Logistics full-time for more than a year

ProsLaid back environment
Very little structure
Extensive training

ConsYou do not make over your base salary for the first year, and when you do start getting commission it is easily taken away. Logistics is a cut throat industry, not for the faint of heart. The first year will feel like you are only working in a call center, and becomes very boring after about 3 months. There is not much room for growth in the company; management is more set in stone.

Advice to Senior ManagementThere should be better incentives for good work, besides a bar tab.

No, I would not recommend this company to a friend

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Account Executive

Account Executive (Former Employee)
Chicago, IL

I worked at Echo Global Logistics full-time for more than a year

ProsGood Young Environment. The people working in your group are usually helpful and supportive with the workload.

ConsThere is little mobility. You can change positions, but it will not be reflected in any kind of pay increase. The management is misdirecting in their plans for the future, and inaccurate about what the roll out plans are for updates and products that are supposed to ease your work. It is a long day and with very little reward.

Advice to Senior ManagementComplete projects, do not try and launch 5 different initiatives when 4.5 will not take off properly because everyone is spread too thin.

No, I would not recommend this company to a friend

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Candid Review for Current Job Seekers

National Account Manager (Current Employee)

I have been working at Echo Global Logistics full-time for more than a year

Pros- Great atmosphere, lot of great friendships made
- Decent work/life balance
- Fun work events
-If you have the money to make base for a couple years while others quit and you get handed their accounts this might not be a bad job for you
- Middle management does care about your success*

Cons- Commission structure is a joke, dont expect to make more than your base until either a) You get lucky and land a large customer or b) have been there for 1 1/2 years
- Frat House atmosphere at time where work is hard to get accomplished
- Beng dishonest and shady are traits that are praised
-*While middle management is helpful and does want you to succeed they have little power to offer any form of bonus or monetary reward beyond a gift card to the Olive Garden
- Goals are so overinflated that it is challenging to even take them seriously, let alone hit them.
- While the LTL market is becoming more and more saturated the only way to make any money is in the truckload market which Echo is currently inept at, as their carrier team is tiny

Advice to Senior ManagementWhile the company atmosphere and beer fridays are fun at first, the good feelings begin to ware off once employees realize that they are being taken advantage of as cheap labor with extremely lofty goals and a commission structure that is almost laughable. Make your 1yr reps that have been putting in hard work and making your company money feel like they are more than just a number on a spread sheet. Your turnover will be high until you realize that you can not just focus on your top earners and new hires, something has to be done to compensate successful employees who are in the 1-2 year range so they wont quit and never use your service when/if they are shipping managers one day. Build your Truckload carrier team so you can actually service what you are asking your sales team to sell. At the end of the day people go to work to make money and no amount of Starbucks gift cards and beer can make them forget that they are being taken advantage of.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Take this job if you have no other offers out of college.

Client Sales Representative (Current Employee)
Chicago, IL

I have been working at Echo Global Logistics full-time for more than a year

ProsThe people
Great Building
Beer on friday

Cons1.) 35,000 salary non-negotiable
2.) expected make 80-100 cold calls per day
3.) Training program is horrible. Basically waste 3 months sitting in a classroom.
4.) You will absolutely get blown out of the water on any full truckload quote you do with someone. That's how you start making money on full truckload, not moving a single pallet for $30 gross profit.
5.) Your job can easily be eliminated since your the 3rd party. You have customers yelling at you for missed/drop times, and theirs nothing you can do about it.
6.) Extremely hard grow a book of business being a new person. Basically any company in the USA is in the database taken by some seasoned vet.
7.) Won't see decent bonus until your 3 or 4 year. The average rep last a year at the company. Makes sense.

Advice to Senior ManagementHonestly a college frat house. Knew plenty of people sleeping with each other after Thursday night softball games.

No, I would not recommend this company to a friend

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carrier sales rep

Anonymous Employee (Current Employee)

I have been working at Echo Global Logistics full-time for more than a year

ProsFun, young work environment with decent benefits.

ConsPoor starting salary and commission structure

Advice to Senior ManagementMove away from the laissez faire management style in order to lessen the turnover ratio.

No, I would not recommend this company to a friend

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Executives do not respect IT

Senior Software Developer (Current Employee)
Chicago, IL

I have been working at Echo Global Logistics full-time for more than 3 years

ProsThe IT dept at Echo is top notch. The entire team wants to make a great product. The IT managers are great. They can be a tad bit arrogant, but name me one IT manager who isn't one of the most arrogant people you've meet. There is a real chance for advancement in this dept, which is rare for IT. And it isn't based on favorites, but skill level. However...

ConsThe Executives do not give us any respect or time to do what's right. They're constantly pushing us to do things quick and easy.

The pay and benefit structure do not match the market. The health insurance plan for families is the worst I've ever seen offered to an IT dept. The co-pay is almost $800/month. Most employees with families do not use Echo's insurance cause the cost is too high. It's cheaper for them to purchase it online or use their spouse's plan.

The 401k matching is the bare minimum a company can offer and still legally be able to state they have matching 401k. It's all based on very long term vestments so you'll never see the matching $.

They claim your bonuses is a max of 5%, but in reality it's only maxes out at 2.5%, vs. the standard 10% offered by most IT places. The upper management does not see bonuses as a way to reward you for hard work, instead they see it as some chicken feed to throw at you so they can say they handed out bonuses.

 The high turnover rate reflects the lack of benefits, and yet they still haven't figured it out.

Advice to Senior ManagementGive your IT dept a real competitive bonus structure. Pay for most of their health insurance, which is pretty standard for IT dept. The current benefits structure makes me NOT want to work hard or work overtime. We had record profits the last 2 years mainly due to new products pushed out via overtime by IT. But yet the IT dept is constantly given the cold shoulder.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Echo Global Logistics – Why Work for Us?

Take a look at the future of logistics... take a look at Echo. Driven, energetic and motivated – the Echo team is made of like minded individuals with one common thread, an opportunity to jumpstart a career at a… Full Overview

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Glassdoor is your free inside look at Echo Global Logistics reviews and ratings — including employee satisfaction and approval rating for Echo Global Logistics CEO Doug Waggoner. All 24 reviews posted anonymously by Echo Global Logistics employees.