Echo Global Logistics
3.2 of 5 121 reviews
www.echo.com Chicago, IL 1000 to 5000 Employees

Echo Global Logistics Reviews

Updated Jun 22, 2014
All Employees Current Employees Only

3.2 121 reviews

                             

81% Approve of the CEO

Echo Global Logistics CEO and Director Doug Waggoner

Doug Waggoner

(86 ratings)

54% of employees recommend this company to a friend
18 Employee Reviews Back to all reviews
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    2 people found this helpful  

    Inside Sales (Carrier Sales Rep)

    Carrier Sales Representative (Former Employee)
    Chicago, IL

    ProsGreat for right out of College, or if you are absolutely desperate. Base is $35k across the board, which comes out to minimum wage after the hours they force you to work. There are a few bright stars among the regional leaders. Young and funish for a minute, until you have to pay rent.

    ConsThe company seems to value production, above all else. You will be forced to work 12+ hrs every day, plus a Saturday shift, which you won't be compensated for. They'll tell you that it's an "opportunity" to sell more. But we all know it's just to squeeze you. Soon that $35k is minimum wage and it takes most 8-12 months to "break through" to actual commission earnings. You will see a few examples of people that have broken through on the teams, but they typically make $50k for 12+hr days.

    If you'd like to advance, there's a long line, expect 3+ years before you get promoted. If you ask to transfer to another department, HR will remind you that is the job you signed up for etc. Lots of bullying and shoddy people in the company that make trust an issue at all levels.

    It's tough when people steal your sales, but when it happens multiple times weekly and the managers defend the people doing the stealing, it's a concern. If you confront the person, they cry foul to the manager which will only earn you a bad mark. Whiny, complainy, young, and entitled. It's scary.

    Advice to Senior ManagementPeople in charge of training have no leadership qualities, but are really great at being boss'. Hopefully things change, the long hours and conditions are pretty terrible and the constant mistrust among the peons that make the money happen towards "leadership" is unsettling. There was a kind of mass exodus when I left. Lots of grumblings of poor management being the issue. Worth looking into to avoid lawsuits and bad reviews such as this one. Good Luck.

    No, I would not recommend this company to a friend

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    Growing and Grew out

    Anonymous Employee (Former Employee)

    ProsNon Public Company - and was fun place to work. Company used to provide small bonus. It used to be a really good environment.

    ConsWent Public. No longer a good balance. No good work life balance.

    Advice to Senior ManagementValue peopls

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    I learned what I didn't want to do with my life

    Anonymous Employee (Former Employee)
    Atlanta, GA

    ProsThe best reason to work here is you are able to quickly bond with co-workers over how miserable you both are.
    Great for learning the art of the cold call

    Consbesides the general lack of care they seem to have for their employees, it was just a depressing place to work

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Doesn't care about employees

    Anonymous Employee (Former Employee)

    ProsLoacation is great. Downtown but that's it.

    ConsManagement was terrible. No one knows what they're doing as far as managers go.

    No, I would not recommend this company to a friend

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    Little career potential

    Anonymous Employee (Former Employee)
    Chicago, IL

    ProsYoung fun environment (softball, flag football, and bowling leagues). Casual dress code. Friendly coworkers and management.

    ConsLong hours, changing commission structures, and little opportunity for career growth.

    No, I would not recommend this company to a friend

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    Where Careers Go to Die

    Senior Account Executive (Former Employee)
    Chicago, IL

    ProsYou will generally work 8AM-5PM, but longer hours will come depending on the amount of clients you have and what time zone they are in. Echo requires their employees (namely sales employees) to wear many hats so, while it may be annoying to manage all your shipments from entering in the database to invoice payment, all of your clients' payment collections, and deal with inevitable freight claims, it is useful experience that will increase your business savvy if you continue to work in logistics.

    ConsEcho has a 'churn and burn' type of atmosphere, in that sales reps and account executives will work like crazy to see little or nothing in return, aside from their base salary check. You are not valued until you produce, but most employees get too worn out before they can do so.

    There is virtually zero respect between employees and the lack of professionalism is imminent. No one holds themselves accountable for getting their job done and there are blurred lines with policies and procedures. Additionally, the culture of the company is similar to that of a high school clique. Regardless of your work ethic, education, work accomplishments, etc., it is impossible to move up from an entry-level position in the company unless you are in the in-crowd. It is no wonder that a good portion of management is actually pretty incompetent.

    The pay at Echo is severely low. The base salary is generally in the 25-50% compared to average industry rates and because your compensation plan can change at any time. It is not uncommon to see your pay drop from year to year.

    Advice to Senior ManagementThe screen when you walk into the office says "Echo Values Its Employees." This is a colossal lie and is evidenced by the amount of untapped potential at the company. HR, managers, etc. should be working with employees within the first three months to determine their strengths, weaknesses, and goals, and help them to realize their potential. 360 feedback would be beneficial because a large portion of management is pretty awful and incompetent.

    No, I would not recommend this company to a friend

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    Terrible

    Carrier Sales Representative (Current Employee)
    Scottsdale, AZ

    Prosabsolutely zero, there are no cons to this job. It is like high school except they pay you the bare minimum to get people in the door

    ConsI dont even know where to start, there are so many that I could never even begin to start to put them on here

    Advice to Senior Managementjust quit

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    National Account Manager

    National Account Manager (Former Employee)
    Scottsdale, AZ

    ProsLearn about the logistics industry, get a handed a beer on Friday. (Their way of bribing you not to quit.)

    ConsThey pay you on a "draw", which means you are not valued, very high turnover. Commission structure is a joke.

    Advice to Senior ManagementChange the commission structure to something remotely obtainable. All we're told is how much money the company is worth because of our hard work yet at the end of the day we have nothing to show for it. The company owns zero assets...Except it's bottom level employees.

    No, I would not recommend this company to a friend

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    Company with no employee morale

    Middle Management (Current Employee)
    Chicago, IL

    ProsThe company offers some flexibility in hours and work-life balance. Participates in charity events. Provides social events for employees during major holidays and the summer.

    ConsLeadership treats employees with no dignity. Company-wide quarterly meetings to address rapid company growth and impressive revenue, but cuts employee's pay and gives little to no raises year over year. Employees are treated as robots expected to do more with less with less pay.

    Advice to Senior ManagementTreat the employees that make your revenue as valueable people. People who have families and dignity. The politics in the workplace are the worse I've ever seen. If you are not in the "clique" of executives, management and middle management white employees, you do not excel in this company. Its internal promotions are based on if you know someone in upper managment and nothing to do with hard work, dedication and knowledge. There is an "us" against "them" mentality displayed each day.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Terrible work life balance

    Carrier Sales Representative (Current Employee)
    Chicago, IL

    ProsThey pay you. Beer on Fridays to distract you from the fact you are finishing off a 55-60 hour week talking to truck drivers.

    ConsBad pay, bad hours, and very little chance to advance. There is a social circle similar to high school in the Chicago office. Those who kiss up to their managers or are part of the "cool" crowd advance. The only problem is that being part of that crowd is actually kind of pathetic. Carrier sales is like working in a call center. Everyone sits in front of their computer screens all day with their head sets on, and your calls are counted. Very little human interaction leads to a toxic atmosphere, especially after the company laid off a large percentage of its employees, most of them new hires.

    Advice to Senior ManagementDon't go on a hiring spree just to lay off a bunch of kids after a few months. Especially when your advertising both externally and internally about how much "growth" the company is experiencing. Stock price is the only thing that matters to this company, typical of a Lefkosky start up. Take a look at another one of his companies, Groupon if you want to see what the future holds for this company.

    No, I would not recommend this company to a friend

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Echo Global Logistics – Why Work for Us?

Take a look at the future of logistics... take a look at Echo. Driven, energetic and motivated – the Echo team is made of like minded individuals with one common thread, an opportunity to jumpstart a career at a… Full Overview

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Glassdoor is your free inside look at Echo Global Logistics reviews and ratings — including employee satisfaction and approval rating for Echo Global Logistics CEO Doug Waggoner. All 18 reviews posted anonymously by Echo Global Logistics employees.