Echo Global Logistics Reviews

Updated July 19, 2015
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
23 Ratings

Pros
  • Fun work environment with good people (in 20 reviews)

  • Relaxed dress code, beer Fridays, company outings (in 17 reviews)

Cons
  • Terrible commission structure, low salary (in 13 reviews)

  • It is very helpful and very in depth which helps once you hit the floor (in 4 reviews)

More Pros and Cons

36 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (6)

    Completely outdated technology platform found matching outdated new CIO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Chicago, IL
    Former Employee - Software Engineer in Chicago, IL

    I worked at Echo Global Logistics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - HR department working hard to change company’s culture, but no-one is taking it seriously including new CIO. - Friday lunch and beer - Ping pong table - Happy hours

    Cons

    - IT Management team is out of touch with reality. - Clueless senior IT leadership team and outdated CIO must catch up with modern IT world. Leadership is not about being in charge. Leadership is about taking care of those in your charge. - Lack of direction and keep changing priorities. - CIO mindset is consultants are going to fix all problems. - His actions and words don’t match. - No career development plan and employees has started to jump off the sinking ship. - Lack of communication.

    Advice to Management

    Company’s needs to change the way they manage and lead to match the way that modern humans actually work and live. The more you trust others to do their job, the better you will do yours. IT Management needs to treat their employees like potential superheroes instead of like cogs in a machine.


  2. IT Department downhill spiral

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Echo Global Logistics full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great people to work with if not in management, catered lunch every other Friday, beer every Friday afternoon, team lunches, snacks for the late afternoon or early morning, morning crew breakfast, ping pong table and social events every other week like movie or game night.

    Cons

    IT Management consists of people that are baked in and comfortable at their job. They don't care about the engineers or about their careers. There is no formal training given or encouraged - you have to be proactive to learn on your own. With the new CIO, the mentality is that you are replaceable by consultants unless you are in management or enterprise architect. Consultants are brought in for quick wins instead of helping to staff a team. Some teams consist of one or two engineers doing the work for four people while other teams have six people doing the work of two. Favoritism is rampant like consultant being brought on full time and promoted to director or senior engineer promoted to enterprise architect. Decision on what technology to use keeps changing. Management cannot support or stick to one decision which in turn wastes company money and time.

    Advice to Management

    Focus on career path and training first to keep your talent. Don't depend on consultants for your quick wins. Change senior and executive management - they have been there too long and out of touch with technology. Six enterprise architects for one company is way too much - nothing will be agreed on. Raise the salary cap to compensate for cost of living to bring in more talented people - investing in the future instead of paying twice as much for consultants. Decide on what technology to use and stick with it. Make sure business stakeholders understand what is changing so they won't be disrupted.

    Echo Global Logistics Response

    Jul 16, 2015 – HR Representative

    Thank you for taking the time to write a review- feedback such as yours provides us with invaluable insight and perspective. As our organization continues to grow and evolve, we are committed to ... More


  3. Run Away

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carrier Sales Representative in Boston, MA
    Former Employee - Carrier Sales Representative in Boston, MA

    I worked at Echo Global Logistics full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great Environment Young co-workers Everyone likes to go out Make friends National company

    Cons

    You need a great environment because you will be spending your whole life in the office No one else will work here, high turnover Need a beer to survive Comrades in arms Branch manager must abide by corporate and feels pressure to perform

    Advice to Management

    At least pretend like you care about your employee's personal lives.


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  5. Helpful (6)

    Horrible In Every Way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Young co-workers- that is about it

    Cons

    SUCH A DEPRESSING JOB. As an account executive, you are literally just calling truckers all day and scheduling shipments. If you have an education, are SMART, or want to use your actual brain at work, DO NOT WORK HERE. This job should be for high school drop outs. It's basically a call/ customer service center. No appreciation at all for employees. Overall, the most depressing place I have ever been.

    Advice to Management

    Show some appreciation for your employees. No one actually likes this job so maybe some appreciation would be nice.

    Echo Global Logistics Response

    Jul 16, 2015 – HR Representative

    Thanks for writing a review, we really appreciate the feedback. Rewards and recognition is actually something we are working really hard to improve, particularly for those in the Account Executive ... More


  6. Helpful (4)

    Total sham

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing. All the reviews that claim this place is a great place to work are written by management.

    Cons

    Pay is terrible, commission is unobtainable, favoritism, nepotism, etc.. such a joke

    Advice to Management

    Find other jobs

    Echo Global Logistics Response

    Jun 22, 2015 – HR Representative

    Thanks for the review. We take all feedback very seriously and I encourage you to discuss your concerns with your manager or HR so we can take the specific feedback and get it addressed. If you ... More


  7. Helpful (3)

    Senior management frequently ogling and courting subordinate staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Echo Global Logistics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Chicago headquarters is in a good location, easily accessible

    Cons

    Not a friendly working environment or culture for women. Lot's of post work week required meetings with alcohol involved.

    Advice to Management

    HR training and keep it professional

    Echo Global Logistics Response

    Jun 10, 2015 – SVP of Talent

    Thank you for taking the time to write a review. We value all our employees equally, including women, so we take these allegations very seriously. If possible, please let me or someone in HR know ... More


  8. Helpful (2)

    Operations Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operation Support/Management in Scottsdale, AZ
    Former Employee - Operation Support/Management in Scottsdale, AZ

    I worked at Echo Global Logistics full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Growing Company, that treats employees like cogs in a machine.

    Cons

    Culture, Pay, Benefits, and the overall way employees are treated and valued.


  9. Helpful (7)

    Avoid at all costs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at Echo Global Logistics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Location is good in Scottsdale. Pretty obvious who writes any positive reviews about this office

    Cons

    Specific to this branch, Where do I start? Huge turnover problems, long hours with very low pay, no advancement opportunity, nepotism, HR violations, terrible leadership, they take failed managers and make them trainers, they take sales reps and make them support reps without any notice or reason why, they fire other managers to fall on the sword for the sr mgmt problems, fake/forced culture, on paper they may look good to the corporate office but people are genuinely not happy here, the list goes on but I prefer to not waste any more time. More general issues, they try to call themselves a technology company but they are severely lacking. software is not strong, releases seem to be to fix problems and never actually create anything. Terrible base pay, long road to commissions, a laughable 401k plan.

    Advice to Management

    Stop running the office like your personal toy, these are people's careers at stake! The marketing team uses these Business 101 buzz words like 'carry the load together' but they carry no actual meaning. I know I am not the first person to bring these issues to the surface so its safe to assume they do not care about fixing the problems in scottsdale.

    Echo Global Logistics Response

    May 5, 2015 – SVP of Talent

    Thank you for taking the time to write a review. We are continuously working to ensure the Echo culture is strong across all of our offices. I can assure you we take all feedback very seriously and ... More


  10. Helpful (6)

    Don

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Chicago, IL
    Current Employee - Senior Software Engineer in Chicago, IL

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great location.Fun companies around - Groupon and lots of startups in the same building.

    Cons

    * Not a technology company. Most software development is just maintenance * Terrible changes in management recently. Previous CTO was very smart and motivating but left in February after only a short stint. No leadership left since then. There's rumors he was let go - but that would be mind boggling and boneheaded so probably not true * No real vision since February and terrible morale. All good people are leaving/have left in March and April - most people are biding their time or sticking around for lifestyle reasons (kids, housing etc.). I'm one of them, but only for the next three months or so * Lots of ego driven managers and department leaders that just protect themselves instead of leading from the front and driving change. Favortism and unprofessionalism by VP/SVPs is at an insane level because CEO is playing part time CTO but not engaged enough * Can't hire even to keep up with attrition

    Advice to Management

    Bring in a leader that's strong technology wise and will drive innovation. Company is at a crisis level in IT since previous leader departed.

    Echo Global Logistics Response

    Jun 12, 2015 – HR Representative

    Thanks for your review. We are looking forward to positive changes this year and, as you know, are happy to announce a new addition to our senior leadership team, Tim Kutz our Chief Information ... More


  11. Helpful (4)

    Headed downhill fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Side
    Current Employee - Customer Side

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You can wear jeans, in fact you can wear hoodies, sandles, hats. Don't worry about shaving either.

    Cons

    1) Be transparent. 2) Better is the Only Way. 3) Carry the Load Together. All buzz phrases thrown around by the new talent team. 1) Unfortunately, there is no transparency into your ever-changing pay. Salary absolutely will change every year, and it is always something bad disguised as something good. In reality, they'll pay you just enough to keep you from quitting. 2) It continues to get worse. The only reason I haven't left yet is because I can't get the time off work to interview, talk about a vicious cycle 3) 1 and 2 have created such a toxic atmosphere that all departments are constantly at odds with each other. DO expect to put in long days, and do not expect it to be noticed or appreciated. There are some people here making money, but it isn't from effort. If you drink the kool aid, brown nose the right people, and get a little bit lucky, they will just start giving you accounts. This is the only place I have worked that rewards mediocrity. You will honestly get further by keeping your mouth shut and blending in than by putting in effort or questioning any of the backwards methodology of Echo.

    Advice to Management

    Practice what you preach. That means following the same Echo values that you etch into our brains every day . Stop catering to only your shareholders. Ditch the phony Echo Engage social media site.



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