Echo Global Logistics Reviews

Updated September 30, 2014
Updated September 30, 2014
136 Reviews
3.3
136 Reviews
Rating Trends

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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
97 Ratings

Review Highlights

Pros
  • Echo Dallas has a great work environment for someone who wants to work hard and play hard (in 20 reviews)

  • kickball team on thursdays, softball team on tuesdays, beer fridays and happy hours regularly (in 16 reviews)


Cons
  • Terrible commission structure, low salary (in 12 reviews)

  • Base Salary sucks and it takes a while to build business (in 5 reviews)

More Highlights

29 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Great place to start you career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager in Chicago, IL
    Current Employee - National Account Manager in Chicago, IL

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Motivated by top reps earning a lot of money. A great opportunity to make a lot of money. Great atmosphere to work in.

    Cons

    Keep doing what your doing with the training program you have in place. It is very helpful and very in depth which helps once you hit the floor. Maybe more cash incentives for weekly spiffs.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Solid opportunity for mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Growing company with options for lateral mobility. The office culture is comfortable and extremely young. Management shifts seem to have the company heading upward.

    Cons

    Brokerage office atmosphere, somewhat immature. There is a lot of opportunity to improve the company and it is slowly being done.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Lots to learn!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics

    Pros

    Friendly Management
    Good use of technology

    Cons

    Low pay scale
    No benefits

    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative in Scottsdale, AZ
    Current Employee - Client Sales Representative in Scottsdale, AZ

    I have been working at Echo Global Logistics full-time

    Pros

    *Young culture, lots of energy and management is helpful
    * If you are doing your work, there is no micro-managing
    *Good training before you have numbers to meet

    Cons

    *Base salary is horrible
    *Potential to move up is pretty non-existent
    *High turn-over rate

    Advice to ManagementAdvice

    Create more opportunities to advance or pay increases with time there. ex: every six months

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Hard work and innovative thinking opens the door to opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales/Operations in Chicago, IL
    Former Employee - Sales/Operations in Chicago, IL

    I worked at Echo Global Logistics full-time (more than an year)

    Pros

    Great management team, from front line sales management up through senior management. Fun culture. Entrepreneurial environment. Lots of opportunity to move around the company.

    Cons

    Cold call freight sales is a tough, cutthroat industry. Freight = problems, constant problems. Shipments are late, missed, broken, rerouted, not picked up, pricing renegotiated, etc. Commisson structure was impossible to understand. Antiquated draw. Now it has some tough Account Payable implications on sales people.

    Advice to ManagementAdvice

    Simplify the commissions. Do not penalize salespeople for missed payments. Salesmen do not approve credit. The company should bear that burden.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Hard work pays off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Supervisor in Chicago, IL
    Current Employee - Sales Supervisor in Chicago, IL

    I have been working at Echo Global Logistics full-time (more than 3 years)

    Pros

    -fun, young work environment
    -growing industry with exponential opportunity
    -strong leadership team
    -excellent location
    -great experience at any level

    Cons

    -long hours
    -High stress
    -lack of continued education/training
    - you have to define your own career path, it is not clear cut

    Advice to ManagementAdvice

    express where our goals come from, why they are what they are and how you propose we get there. The exec team also needs to make an effort to really understand employees day to day operations

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Client Sales Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative in Troy, MI
    Current Employee - Client Sales Representative in Troy, MI

    I have been working at Echo Global Logistics full-time (less than an year)

    Pros

    -Great work environment, enjoy coming to work everyday.
    -Fun sales spiffs, great rewards for hard workers.
    -Support from tenured reps and management.
    -Your book of business is what you make it.
    -New on-site trainer to help facilitate the training program- very helpful especially for those that are new to the logistics industry.
    -Hard work but the potential is endless- motivated by tenured reps who are making 6 figures and closing huge deals.

    Cons

    -Freight isn't the most glamorous industry to work in, but it isn't going anywhere.
    -Training can be long at times but helps you understand all parts of the business
    -Up and down months on the sales floor.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Up and Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in Chicago, IL
    Former Employee - Inside Sales in Chicago, IL

    I worked at Echo Global Logistics full-time (more than an year)

    Pros

    1. young company and young environment
    2. everyone is friends
    3. your book of business is how you make it.

    Cons

    1. Management only rewards though who show the big numbers which is about 2%
    2. Poor compensation based on what the company strives for
    3. shady communication
    4. you are just a number

    Advice to ManagementAdvice

    Make commission plan fair for all parties.
    Do not be shady
    Raise the base salary until things get figured out.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 5 people found this helpful  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Dallas, TX
    Current Employee - Inside Sales in Dallas, TX

    I have been working at Echo Global Logistics full-time (less than an year)

    Pros

    Training is thorough, great opportunity for advancement, amazing work environment! The Dallas branch is amazing, we have a great view of downtown (The best balcony in Dallas!), the work environment is fun, energetic, and laid back! Beer Fridays and contest really keep friendly competition within the branch and our management is great and always full of encouragement!

    Cons

    Hey if you don't like putting in hard work, like sales jobs, or waking up early then it's probably not the place for you.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Echo Global Logistics full-time

    Pros

    Well known name, Broad customer base, frequently Expanding

    Cons

    Not trained in some aspects of the industry, Won't contract out IT issues, just cut commissions

    Advice to ManagementAdvice

    Train employees in all aspects of the business. Don't Cut commissions and expect the same business and hard work from employees

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