Edelman Reviews

Updated September 5, 2014
Updated September 5, 2014
877 Reviews
4.1
877 Reviews
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Edelman President and CEO Richard W. Edelman
Richard W. Edelman
697 Ratings

Review Highlights

Pros
  • Lots of resources available to employees and good work-life balance culture (in 53 reviews)

  • Many smart people to work with on a diverse portfolio of projects (in 56 reviews)


Cons
  • Extremely high work pressure means that work life balance is adversely impacted (in 115 reviews)

  • Long hours; org structure difficult to understand/navigate (in 92 reviews)

More Highlights

34 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Edelman Digital is not Ready for Prime Time

    Former Employee - Content Strategist  in  New York, NY
    Former Employee - Content Strategist in New York, NY

    I worked at Edelman as a contractor for less than a year

    Pros

    None whatsoever. Never saw a place that was this ill-prepared for project management. Ever.

    Cons

    Project "Manager" and subordinates are grasping around trying to figure out how to do basic web or intranet re-design projects; stick to PR, kids, and reserve the deeper waters for digital agencies that know how to do this.
    Not near any trains, so commute sucks.
    Did not meet anyone during my whole 2 hours of employment there that I thought was intelligent, stable, creative or worth hiring.

    Advice to ManagementAdvice

    Don't hire people like the indecisive PM that hired me without ever interviewing me. Don't hire anyone for the Digital side that does not understand how to run these types of projects. Don't hire anyone who thinks that excel spreadsheets are scary and weird-looking. Also, don't put new staff in a supply closet with broken PA systems, spare tables and chairs (NO JOKE, THIS ACTUALLY HAPPENED!!!)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Just a highschool click

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edelman

    Pros

    Upper management seems to try not to lay people off during tough times, but cuts every nicety and perk to do so, which makes it almost not worth staying.

    Cons

    The company is filled with little clicks and if you don't fall into one you'll probably never get more than the minimum raise or a promotion after years of work. Long hours are expected and never rewarded, in fact I pulled an all-nighter more times than I care to admit and never got so much as a comp day to make up for it. If you're a technologist stay far away from this place because everything is outsourced and you're just there to fix the messes they make.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Full of nice idiots

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edelman full-time for more than a year

    Pros

    Lots of title upgrading available, promote from within, work on big client names.

    Cons

    LOTS of clueless people in charge. Too much bureaucracy makes for inefficient work & lengthy timelines.
    Anything Digital is run by the most junior of people, which are absolutely stupid and clueless journalism-chasing interns who joined for PR and got silo'd into doing "digital" work. By the way, they consider anything online to be digital. So when you get their "Digital Specialist" or senior Digital people, you're getting glorified Tweeters and Facebook posters who got over promoted after sticking around since the 90's.
    Their entire advertising teams in some offices consist sometimes no people in fact trained in advertising. A money-sucking proposition for clients.

    Advice to ManagementAdvice

    Promote based on viable skill levels, stop putting people in management or supervisor positions simply because they're too old to be called an Account Executive anymore.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    No work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative  in  New York, NY
    Former Employee - Creative in New York, NY

    I worked at Edelman full-time for more than a year

    Pros

    Might work on an array of brands which Edelman has lots of access to. Insurance coverage is great. Roof deck is amazing (when you get to use it).

    Cons

    Will work you to the bone. Completely thankless. I was belittled by my boss even though he liked my work and I pulled 16 hour days, 4 days a week. Working on digital work or campaigns was a nightmare because the PR teams try to govern them, but so do the creative teams. People like to pretend that they know what they are doing, but it's more about politics than anything else. And they try and give you a whole Edelman propaganda lowdown, so they can get you to drink the koolaid, when working there just causes you to drink excessively from stress.

    Advice to ManagementAdvice

    Consider work life balance. Allow Senior Management to actually respect their teams. And consider your work more than politics otherwise, all of the work is going to remain half-staff. And allow your creative teams a little more autonomy from your PR teams.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Great company BAD LOCAL management and culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Position  in  Portland, OR
    Former Employee - Senior Position in Portland, OR

    I worked at Edelman full-time for more than a year

    Pros

    -Benefits;
    -Opportunities (if you stay that long!)
    -Location
    -Great Digital Team
    -Great ongoing training
    -Great company overall to work for as a leader

    Cons

    -VERY high turnover only 10 employees work there for more than 2 years because only "friends" stay
    -They fire and hire people like fall and spring collections
    -Micromanagement;
    -No ideas should come from anyone but Senior Management
    -The General Manager :uneducated an undergraduate degree(English) with no formal management education; Have no idea what P&L's are- they get advice from others.
    -The VPs: at most a basic college degree; Very irrational; Cannot work with them easily
    Salaries: Very underpaid. If you work there you will get paid less than a barista at Starbucks dependent on your role.
    -They make you fearful for your position within the company during the first 90 days of employment
    -They asked employees to go onto Glassdoor and write reviews. The good ones are most likely company sponsored.
    -What the General Manager says goes.
    -I foresee this Edelman office closing down; They are expensive and have no idea what they are doing;
    -No diversity. Only 5 men work there.
    -They don't like veterans: They fired one soon after I left and soon after they were hired. Handicaps are too much hassle for them.
    -They try to attract / poach for senior roles from other local companies hoping to get more business but most leave within 6 months because the work environment is drama filled.
    -If you are a senior member and they want to oust you, they exclude you from events and activities or take away your right to supervise. Mind games.
    -Everyone is too scared to say what they think because they don't want to lose their jobs.

    Advice to ManagementAdvice

    Advice to corporate: Evaluation of actual leadership based on employee turnover; lack of accounts and advancement of employees. Local senior authoritative management in this branch is a bad decision. No diversity. Cookie cutter only.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    And The Oscar for Worst Agency - Edelman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  New York, NY
    Current Employee - Vice President in New York, NY

    I have been working at Edelman full-time for more than 5 years

    Pros

    Feels like you are working in a factory off shore in a foreign country - you can be completely invisible so if you have little personality great place to be

    Cons

    New York consumer group has experienced mass exodus of pseudo talented senior so-called executives - one would have to think the new leader running the consumer group has made a big impression on these folks - wow

    Advice to ManagementAdvice

    Take it down several notches - pay more for talent - stop hiring your family - and stop hiring senior leaders who have had bad behavior issues at previous firms to have global roles

    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Biggest Worst PR Firm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Chicago, IL
    Current Employee - Vice President in Chicago, IL

    I have been working at Edelman full-time for more than 5 years

    Pros

    Opportunity to work at the world's biggest PR firm that will soon be a billion dollars in revenue and every company in the world has heard of this agency so it def helps to have this firm on your resume - that is about the pro to this firm -

    Cons

    I worked at this firm for more then 5 years - starting as an Account Executive and leaving as a VP - my experience and those around me had very similar experience - bad management, long hours- true sweat shop experience folks - nasty clients - all of the positive reviews you read have to be written by someone in communications for the firm - look closely at the dates - so so many on the same date - seriously? Every day - yelling from supervisors at staff, criticizing good work and them taking credit for it - disgusting -

    Advice to ManagementAdvice

    Stop thinking only about money for yourself - think and treat employees with respect, stop hiring your brothers, sisters, and children, and actually pay people what they deserve -

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Good clients, difficult agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Supervisor  in  Portland, OR
    Former Employee - Account Supervisor in Portland, OR

    I worked at Edelman full-time for more than 3 years

    Pros

    Some name recognition in the brand, but losing that cache quickly.

    Cons

    Too many to list. It's a sinking ship. Management team is a disaster, and that's really a compliment.

    Advice to ManagementAdvice

    The business is heading for a nose dive because they do not invest enough in growing and retaining their talent. PR and marketing firms have employees as their biggest asset -- they can make or break the enterprise. Yet time and again, companies like Edelman get confused that the names of past and current clients are their biggest assets. My advice to management at Edelman is that this current way of operating is too short-sighted. By training and developing your people and caring and investing in them the way an industrial business might maintain a productive machine, Edelman will get far higher dividends than just trying to chase that next big client -- and wearing its people down in the process. The cycle is not sustainable for the business or its people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Limited growth opportunities, poor compensation, improperly trained managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edelman full-time

    Pros

    Edelman is a creative place to work.

    Cons

    Lower level employees are not treated well, mid-level managers are poorly trained and made supervisors at a young age, advancement opportunities are slim. The few people who were promoted last year had a very slight salary increase -- much lower than the industry average. Turnover is high. Company morale is low. Senior and mid-level management is not doing anything to increase morale. Instead they limit advancement, cut programs and work you to the bone.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    If you are a minority, look else where

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Account Executive  in  Chicago, IL
    Former Employee - Assistant Account Executive in Chicago, IL

    I worked at Edelman full-time for more than a year

    Pros

    Of course Edelman looks great on your resume, it's the largest PR firm in the world. The opportunity seems endless for most.

    Cons

    Minorities, especially those of African decent, do not advance at an equal pace as others. It may take two years to get promoted from a AAE to AE or AE to SAE. Minority interns rarely get hired, extended or even considered. It was also discouraging to see the majority of AA employees working in mail room. This is not an isolated situation, it happens in offices around the country.

    Advice to ManagementAdvice

    Look beyond color, it's 2013. Practice what you preach.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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