Edmunds.com Reviews

Updated June 28, 2015
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Edmunds.com CEO Avi Steinlauf
Avi Steinlauf
15 Ratings

Pros
  • They have the work life balance thing all figured out (in 12 reviews)

  • ROWE (results only work environment) (in 9 reviews)

Cons
  • Ambiguity about objectives can make work/life balance very difficult for many (in 7 reviews)

  • Senior management is challenging - not sure that would be a con; I actually look at this as more of a pro (in 5 reviews)

More Pros and Cons

27 Employee Reviews

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  1. Recruiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Corporate Recruiter in Santa Monica, CA
    Former Contractor - Corporate Recruiter in Santa Monica, CA

    I worked at Edmunds.com as a contractor (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Very easy going work environment. My boss gave me a lot of autonomy to come in and do the job I was hired to do. Decent perks for a .com company.

    Cons

    Too much turnover of key players. There are a lot of smart people at Edmunds but due to the family owned nature of the company, too many people are kept and let go based on favoritism. That said, I personally was treated very well and had no issue with this.

    Advice to Management

    My only advice would be to keep fostering the fun atmosphere of employment but also keep in mind that those who get into your "inner circle" are sometimes the ones you are most in need to give scrutiny.


  2. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edmunds.com full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    I have worked as an Account Executive for 18 months. The benefits and pay are great. Management great. Rowe environment.

    Cons

    Not much of a career path.

    Advice to Management

    Listen to field regarding product concerns


  3. Helpful (4)

    Relaxed Atmosphere, Great Perks - Lacks Direction and Career Development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Columbus, OH
    Current Employee - Account Executive in Columbus, OH

    I have been working at Edmunds.com full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good Benefits
    Great Time Off/Holidays
    Work/Life Balance is above average
    Good Location

    Cons

    Pay is a bit below market and the work itself can be thankless unless you operate in an executive role. By far the most political company i've ever worked for. If your part of the elite group, you'll do well.

    Advice to Management

    Don't promote because you like someone, promote because of performance and talent.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Good company, tries hard to be good at too many things...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Edmunds.com full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good work life balance, senior management is very open and transparent about the performance of the company, product successes, shortcomings, tries to keep employees involved in major decisions on things such as benefits. It has been my experience that the company is open to trying different things, if something doesn't work, they aren't afraid to admit it, apologize, try to learn from it and move on. Great office environment, ROWE, opportunities to collaborate and contribute to different teams within the office. Great benefits. People have high level sounding titles but are really down to earth.

    Cons

    The .com portion of the company, as in the website, is shaky at best. Relies a lot on advertising, which is understandable, but too many ads on the site, the site isn't easy to use, slow. They want to make a big push into mobile and used cars, but the tools on the site, apps, aren't as informative or intuitive as they could be. Before all the kinks are worked out of one process or product, another focus, push or direction is announced. No clear career pathways are laid out. Kind of get in where you fit in, make your mark and hope to move up the ladder.

    Advice to Management

    Continue with the transparency. It's much appreciated.
    Use the site and the apps for yourself and see if it's the experience that you think it is for end users.
    You might be surprised.


  6. Edmunds.com is Avi Cool

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Ditrector in Santa Monica, CA
    Former Employee - Creative Ditrector in Santa Monica, CA

    I worked at Edmunds.com full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Avi the CEO is a good guy, and the company's leadership in automotive editorial is clearly one of its strengths. Advertising does not impact editorial

    Cons

    I am not going to say anything bad. The company has matured. I am not going to say anything bad. The company has matured. I am not going to say anything bad. The company has matured.

    Advice to Management

    Point to selling cars directly and partner with TESLA.


  7. Helpful (3)

    Enriching, dynamic, challenging, and never dull.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edmunds.com full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Tremendous benefits and a flexible work schedule. The work is intellectually stimulating and there is a a lot of openness to new ideas and approaches for people who can absorb and welcome change. Very public and honest reflection from upper management. Tremendous care an attention is placed on their employees.

    Cons

    Emphasis on swift. decisive action has a tendency to backfire and create thrash and churn among project teams. Ambiguity about objectives can make work/life balance very difficult for many. Numerous pet projects create distractions.


  8. Helpful (2)

    Great day-to-day feel, worrisome outlook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Edmunds.com full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Excellent work/life balance with ROWE. For the most part there are mechanisms to hear out employee concerns at every level, so if there's anything that bothers you about your particular manager/director, it's not hard to be heard (although I don't sense that this is a common problem to begin with. In general, working here from day to day is fun and relatively low-stress.

    Also, if you do your job and play the game, above average compensation seems to follow.

    Cons

    Many question the direction of the company in a time that's been a bit turbulent. Traffic is on the decline and competitors with flat, streamlined website designs offer more ease-of-use for the same product. The difficulty seems to be that Edmunds relies heavily on advertising revenue for cash flow, but ads muck up the site and make navigation and page load times reminiscent of a decade ago. This is in direct conflict with the transition to becoming a car shopping website.

    Advice to Management

    The flaws of the current site design might not stand to baby-boomer uses, but younger users who are becoming more and more accustomed to simple, easily navigable, and fast applications won't put up with it for long. Perhaps the Tier 3 business doesn't belong on Edmunds.com, but on an integrated sister website that offers the same product without the burden of heavy advertising.


  9. Anonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edmunds.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Rowe
    -Creative Environment
    -Potential for growth
    -They have a great on boarding process so that you are familiar with the company

    Cons

    -Rowe isn't beneficial for all positions
    -More transparency


  10. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Edmunds.com full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun environment, entire team dedicated to the workplace experience, happy hours, great benefits, ROWE workplace.

    Cons

    It's basically a hierarchy with way too many branches, company will pay a bonus but put a freeze on hiring which doesn't help the long hours especially being a ROWE workplace.

    Advice to Management

    We need more people working here to effectively take the company where you think it deserves to be.


  11. Great Environment, Humble People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Data Editor in Santa Monica, CA
    Current Contractor - Data Editor in Santa Monica, CA

    I have been working at Edmunds.com as a contractor (Less than a year)

    Recommends
    Recommends

    Pros

    ROWE (Results only Work Environment) They understand that we do have lives out side from work and its so convenient and beneficial especially when having obligations, such as children ,taking care of sick loved one(s), dealing with an illness, you name it, you can work from home when needed:)

    Cons

    Not to drink complimentary Coffee ALL day lol!

    Advice to Management

    Create More workshops for specific Training.



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