Edmunds.com

  www.edmunds.com
  www.edmunds.com

Edmunds.com Reviews

Updated August 22, 2014
Updated August 22, 2014
90 Reviews
3.6
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Edmunds.com CEO Avi Steinlauf
Avi Steinlauf
41 Ratings

Review Highlights

Pros
  • They have the work life balance thing all figured out (in 12 reviews)

  • Results only work environment (work where you want, when you want as long as your get your work done) (in 9 reviews)


Cons
  • Ambiguity about objectives can make work/life balance very difficult for many (in 7 reviews)

  • Senior management is challenging - not sure that would be a con; I actually look at this as more of a pro (in 5 reviews)

More Highlights

18 Employee Reviews Back to all reviews

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  1. 4 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Edmunds.com full-time (more than an year)

    Pros

    Lots of transparency - constant communication to everyone about earnings, strategy, what is working, what isn't, etc.

    Wide variety of technology and a lot of smart people. It's a great place to learn.

    Results Only Work Environment (ROWE) provides a ton of flexibility in terms of being at the office. There really is no expectation that you be there every day, unless it's required for something specific you have going on that is better suited to being in person (e.g. presentation to executive team, etc.).

    Fun, open, engaging office environment. Tries to be a bit like Google offices - wide open spaces, bright colors, couches, TVs, ping pong, video games, free snacks + coffee, in-office happy hours, etc.

    Compensation is middle of the road. It's fair by most standards, but it's definitely not paying Google / Facebook / Amazon / other dot com type salaries. Then again, Edmunds is not those companies. So I list this as a pro instead of a con. Being paid fairly is a good thing, right? I mean, we'd all like $3M in stock options, but that's not really a fair barometer to judge all other companies by.

    Cons

    Note: I gave 5 stars despite the cons listed here because it's still a fun and engaging place to be, which is more than most people get from a job these days. That indicates "Very Satisfied", which I am.

    Probably the biggest concern - I don't have a lot of confidence that the strategies in play will result in long term growth, or even maintenance of current revenue. There's just nothing obvious that jumps out as "hey, this is our 30% per year revenue growth engine". It just feels a bit stagnant and grasping at straws to maintain current state. Hope I'm wrong, but it makes it feel like it's a short term spot for me.

    Ton of turnover for a company of this size - seems like at least 1-2 people every week. Not necessarily a con, but usually an indicator of something bad.

    The wide variety of technology mentioned as a pro also has a dark side - massive complexity, mostly unnecessary. There doesn't seem to be a unifying technology platform strategy; it's a huge patchwork of every open source technology that has been hot at some point over the last 5-7 years.

    It's a bit clicky, as some other reviewers pointed out, but that hasn't really been a problem for me. It's much like other places - there's a culture and personality type that naturally fits in and flourishes here. If you happen to be that type, you'll do well. If not, you'll probably feel like you're on the outside looking in.

    It's a family run / owned business, so you have to deal with some arbitrary annoyances that you don't find at normal companies. For example, the elder Steinlauf (Chairman of the Board, son is CEO) roams the office, not appearing to do much, but more than once has unapologetically poked his head into important meetings (with Directors, VPs, etc.) for stupid reasons - he can't get into his email account (user error), or his wife's cell phone is acting up, etc.

    Advice to ManagementAdvice

    None, really. I don't know that I have thoughts that are better than the ones currently in play. It's a tough business to be in, walking a fine line between building consumer trust in our independent reviews, while convincing dealers (who pay us a lot of money) that we aren't trying to screw them by helping consumers find the best prices. Fingers crossed, I guess?

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Hands down best place to work in LA!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Santa Monica, CA
    Current Employee - Analyst in Santa Monica, CA

    I have been working at Edmunds.com full-time (more than an year)

    Pros

    They actually care about their employees and understand that happy employees are much more productive! They have the work life balance thing all figured out!

    Cons

    It's hard to find your place in the big picture

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great benefits, lots of transparency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product in Santa Monica, CA
    Current Employee - Product in Santa Monica, CA

    I have been working at Edmunds.com full-time (more than 5 years)

    Pros

    Benefits: Result only work environment means employees can set their own schedules and work from where they want as long as they can figure out how to coordinate with other team members and meet goals.

    Transparency: Company leadership is very transparent about what's happening - good and bad. COO sends out emails at least twice a week to discuss current problems and opportunities.

    Cons

    Due to the benefits, there isn't a lot of turnover, so people trying to move up quickly may not find the opportunities they're looking for - these types of people tend to leave after a couple years unless they're able to get in front of the executive team and really impress them.

    Advice to ManagementAdvice

    Continue to hold internal innovation competitions so that all employees have a forum to share their ideas.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Best place I've ever worked!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Edmunds.com full-time (less than an year)

    Pros

    Results only work environment (work where you want, when you want as long as your get your work done)

    Excellent pay, location, benefits!

    Rewarding, challenging work.

    Cons

    Sometimes the product can inhibit latest design directions.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Employees Valued, Great Opportunities, Challenging Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Edmunds.com full-time (less than an year)

    Pros

    -Open, collaborative work environment
    -Excellent benefits
    -ROWE (Results Only Work Environment)
    -Employees valued and treated with wonderful perks
    -Employees are high quality, professional, and extremely nice to work with
    -Small company; everyone knows each other and works together well
    -Casual and comfortable environment
    -Excellent Technology

    Cons

    -Although this is a highly collaborative environment, you still encounter silos just like any other company. You have to speak up and make sure you are heard.
    -Senior management is challenging - not sure that would be a con; I actually look at this as more of a pro. You have to have a backbone, accept criticism, and deliver.

    Advice to ManagementAdvice

    Great place to work!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    edmunds is awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Santa Monica, CA
    Current Employee - Senior Product Manager in Santa Monica, CA

    I have been working at Edmunds.com full-time (more than 3 years)

    Pros

    flexible work schedule, super nice people, transparency, yearly raises and bonus, beautiful location.This place is a real slice of heaven.

    Cons

    none really...this place is truly wonderful. it is hard to come up with negatives.

    Advice to ManagementAdvice

    no issues to report, the executives are on point and always friendly and approachable.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    The best company that I have worked for in a while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edmunds.com full-time (more than 3 years)

    Pros

    One of the best work environment (ROWE)
    Good compensation and benefits
    Talented people
    Stable Management
    Managements trust on employees and not afraid to change culture

    Cons

    Sometimes work life balance is affected due to the amount of work that needs to be done
    Benefits (medical) can be better
    As there are no stock options bonus could be better

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    They truly value their employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Edmunds.com full-time (less than an year)

    Pros

    Work-life balance is incredible here. Most departments of this company are super flexible with your schedule. I come and go as I please, and I can actually live life and get my job done - all the while not feeling as stressed. If I want to leave for the day bc I'm tired, I do. But, I get my job done.
    The leadership TRULY cares about the consumer. They take every piece of feedback and try to apply it to making our site better.
    Edmunds just really values their employees and treats us well. We have a lot of fun events all the time, and they really spare no expense for us.

    Cons

    At times, it's hard to see any growth potential. Seems like sometimes people get promoted or moved up based on tenure vs actual knowledge of how to run a team of people (a critical skill).
    The flexible work environment has a different definition depending on what dept you're in. I think it should be consistent throughout. I know that's the goal. But, it's not reality at the moment.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great people, great product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Laguna Niguel, CA
    Current Employee - Account Executive in Laguna Niguel, CA

    I have been working at Edmunds.com full-time (less than an year)

    Pros

    Working with great people. Comp plan is reasonable. The product speaks for itself. The Edmunds.com team never is just satisfied with standing still. It has been my pleasure being part of a corporation who truly cares about its consumers, customers, and staff.

    Cons

    Comes with my position long drives and the...traffic! Working with SalesForce is a necessary evil, I am not a big fan of long annual corporate meetings in the middle of the month. I'd rather have them on the last 2 days/1st day of a calendar month. None of our clients want to see us on those days typically.

    Advice to ManagementAdvice

    Continue beta testing with focus groups across the US prior to launching new product

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Edmunds is a very good company to work for, with room to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    I have been working at Edmunds.com full-time (less than an year)

    Pros

    ROWE, ROWE, ROWE your boat to this shore. Ok, ROWE is great. The pay is competitive as is the benefits package. There are lots of talented people to learn from and work with, and there is a lot of opportunity to learn and do new things. The facilities are nice. The WE team actually seems to care and I get a sense that the company actually cares about it's employees, dealers and consumers. My management chain is very supportive and seems to actually care and work to empower me to get my job done as well as promote my career growth.

    Cons

    Edmunds is still working through the balance of advertising and dealer leads. This is a bit of a challenge and creates competing interests at times. Because of this, there are some in the organization who can be a bit negative at times.

    Recommends
    Positive Outlook
    Approves of CEO

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