Education Management Corporation

  www.edmc.edu
  www.edmc.edu

Education Management Corporation Reviews

Updated December 18, 2014
Updated December 18, 2014
334 Reviews
2.5
334 Reviews
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Edward H. West
83 Ratings

Review Highlights

Pros
  • Great people to work with and there are opportunities to move up here and there (in 16 reviews)

  • Work/life balance is comfortable unless you have a family; you will work Saturdays (in 8 reviews)


Cons
  • The work life balance for this company is not ideal for people with a family (in 19 reviews)

  • There is no job security there and you would be stupid to take a job there at this point in time (in 18 reviews)

More Highlights

91 Employee Reviews Back to all reviews

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  1.  

    Good experience just the company is doing awful right now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Pittsburgh, PA
    Former Employee - Admissions Representative in Pittsburgh, PA

    I worked at Education Management Corporation full-time (more than an year)

    Pros

    Decent pay, use to be better before they got rid of the matrix that gave you commission, fun people to work with, solid benefits like 6% company match and health insurance.

    Cons

    Mandatory overtime if you are stuck on the phone with a student, 300 dial days, mass layoffs. There is no job security there and you would be stupid to take a job there at this point in time. The school just sold its Art Institute of Pittsburgh building for extra money and is leasing it out, not to mention its stock price has dropped a ton because of the recent government regulations. Also lots of lying to students to get them to enroll. I remember my manager once talking to a student and told him he understands the students situation because he himself has 2 kids, even though he had none. When I confronted him on it he called it "relating to the student."

    Advice to ManagementAdvice

    Get better people to run your company at the higher up level

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee in Ventura, CA
    Former Employee - Anonymous Employee in Ventura, CA

    I worked at Education Management Corporation full-time (more than an year)

    Pros

    All operations under one roof, good materials, competent workshop instructors

    Cons

    Outdated inefficient IT department, lack of Senior Management and HR, inability to change and adapt to new technologies

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    EDMC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Education Management Corporation full-time (more than 10 years)

    Pros

    Potential to return to the values the company was founded on.

    Cons

    Executive Management has not taken the time to personally know the greatest assets EDMC is divesting itself of; the many employees who have worked so hard to keep the company afloat.

    When Rif's happen, HR and management say it's just business, not personal. Perhaps this is the larger problem EDMC needs to address, it should be as personal to management as it is to that employee that their decision has just affected.

    Advice to ManagementAdvice

    Step out of your office, get to know the people who are working to ensure the company's success - your lack of visibility contributes negatively to the gossip and environment. Try hiring Executive Management that actually have an Education background.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    A Student of AI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Tutor in Costa Mesa, CA
    Former Employee - Student Tutor in Costa Mesa, CA

    I worked at Education Management Corporation part-time (more than an year)

    Pros

    Education was mediocre. Only stayed because of some esteemed teachers and how interested they PERSONALLY were with their students. If it wasn't for them-- there is no reason I would have stayed.

    Cons

    I was a tutor at this place. Work was alright but I think the reflection upon my own financial state is of more importance here.

    Education Management Corporation is exactly as others have said: completely unethical.

    Advice to ManagementAdvice

    Definitely add a portfolio requirement and accept only students who have a CHANCE of doing something with the education they receive at the Art Institutes.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    A perfect combination of fear and futility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Pittsburgh, PA
    Former Employee - Admissions Representative in Pittsburgh, PA

    I worked at Education Management Corporation full-time (more than 5 years)

    Pros

    A great service for students by providing a flexible and convenient opportunity to pursue their degree. The online classroom is very user-friendly and can be effectively operated by even a novice computer user.

    The benefits provided to employees were very good.

    Cons

    The focus is said to be on the students. The focus is instead on the number of students. Admissions staff is encouraged to harass new applicants with outreach attempts to obtain students. If a potential student says "No" that is just for that individual moment in time as they will be called for the rest of their lives trying to find that exact moment in time when, for some magical reason, they will say "Yes" and want to enroll.

    Advice to ManagementAdvice

    I doubt they can read this. Senior Management was promoted through the ranks from their previous results as staff when the operations first started, not for their ability to lead, create change, vision, and or strategy.

    Leads need to be targeted to actual potential students. Degree programs need to be focused to students that can actually use the degree programs instead of magically twisting the coursework to somehow find a small way that it can be used for the students. Case in point: we have students that click on banner ads to become an EMT online. Really? Really! This is not possibly. Also, one does not need a degree to become an EMT, they need to be certified by the state. EDMC will badger this person for the rest of their life trying to cram this student into a degree program that will not get them to be what their stated intentions were.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Admissions Representative in Pittsburgh, PA
    Current Employee - National Admissions Representative in Pittsburgh, PA

    I have been working at Education Management Corporation full-time (more than an year)

    Pros

    EDMC does pay well and offers a fair benefits package in most cases.

    Cons

    The industry is facing enormous issues, coming under scrutiny from the federal government. EDMC's priorities are profits, not students which can be a difficult moral dilemma for employees. In most cases, there is not room for growth or personal contribution to the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    This job has been interesting and rewarding at times but overall is enough to give you a nervous breakdown!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in Pittsburgh, PA
    Former Employee - Systems Analyst in Pittsburgh, PA

    I worked at Education Management Corporation full-time (more than 3 years)

    Pros

    Interesting projects, opportunities to develop solutions that make coworkers tasks more efficient and less challenging, opportunities to work with cutting edge technologies and innovative business process improvements.

    Cons

    Work-life balance is pathetic. More and more positions are being cut because the company has financial issues. However, the demand continues to grow as upper management pretends that we are not in trouble and continues investments in new products and services.

    Advice to ManagementAdvice

    Please choose one road or the other. Either we are downsizing in which case we need to stop all investments and implementations and just keep up with what we have, OR, we are going all in to turn this company around and get back to profits. You cannot continue to cut IT groups in half while INCREASING the workload. This philosophy is simply burning out the great employees and we can only do this for so long without giving up.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    A company in major transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Education Management Corporation full-time (more than 5 years)

    Pros

    This company does provide a decent salary with a good amount of PTO. The 401K match is also the highest that I have seen.

    Cons

    There are going to be more layoffs this year. The environment is not stable and there is no growth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good and Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Education Management Corporation

    Pros

    Started out as a great work environment.

    Cons

    Corporate leadership has deteriorated over the last several years. Insecure future for the employees.

    Advice to ManagementAdvice

    Stop concentrating on profits only.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Time to Move On

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Finance Counselor
    Current Employee - Student Finance Counselor

    I have been working at Education Management Corporation full-time (more than 5 years)

    Pros

    Staff at local campuses are awesome. Highly motivated and truly loyal and dedicated to the mission of the company and helping students get a solid education.

    Cons

    Corporate has hired outside groups to run almost every aspect of the local campus. What used to be a thriving educational system has quickly deteriorated at the hands of centralizing almost every aspect of the enrollment, financial aid, advising and business departments. Local staff are no longer able to fully support and help students as necessary because these outside groups and corporate themselves want to have their hands in everything. Salaries are low in comparison to what the job requires. an estimated 90% of employees at the local campuses, including top executives and department directors/chairs are constantly job searching and bragging about making it to second and third round interviews. "Everyone" wants out, but there seems to be no place to go so morale slowly drains.

    Advice to ManagementAdvice

    Fire CRC and stop this centralization non-sense. The local campus is completely capable of managing the buisness and day to day acitivitie in a professional and efficient manner. Increase everyone's salary to what they deserve, not just admission representatives some of whom receive twice what other department chairs earn. Listen to your employees. Don't just hear the words, but truly work to understand the meaning and then implement their strategies. We work on the floor every day. We are not in an office 200 miles away. What looks good in a board meeting does not always translate into practical aplication. CEO, go on undercover boss and see what it is actually like to work each department; you would be amazed at the deficiencies the policies and proceedures management has installed has brought to a once thriving company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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