Education Management Corporation Reviews

Updated March 25, 2015
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98 Employee Reviews

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  1. Admission Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Pittsburgh, PA
    Former Employee - Admissions Representative in Pittsburgh, PA

    I worked at Education Management Corporation full-time (less than a year)

    Pros

    Great people and salary. Work environment decent.

    Cons

    Systems are out dated and business model needs to be retooled.

    Advice to ManagementAdvice

    Training is not consistent with the job on the floor. The sales environment is not professional. The culture resembles an outdates business style from the 1950's while the competition is leading and servicing the client. The slump the company is facing will not be rectified with current system and out dated solutions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. A For Profit educational conglomerate that is struggling to create an identity and right itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Education Management Corporation full-time (more than 3 years)

    Pros

    The organization can pay very well.

    Cons

    - Not the most welcoming environment
    - Unrealistic goals
    - No real synergy and cohesiveness amongst the various brands under the CEC umbrella

    Doesn't Recommend
    Neutral Outlook
  3. Some good; some bad...Really bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Aid Officer in Chandler, AZ
    Former Employee - Financial Aid Officer in Chandler, AZ

    I worked at Education Management Corporation full-time (more than 3 years)

    Pros

    Good Hours...nothing more other then that

    Cons

    Benefits are lousy, management (Not all) has no idea what they are doing and do not communicate to the employees on important information. Pay is lousy(way below the industry average in the Phoenix Area).. Some are in a position where they should not be. Most managers do not listen to those who are under them. Managers are never around, in meetings everyday.

    Advice to ManagementAdvice

    Listen to those around you, the ones who actually do the work. Current management needs to look at where they are leading the company, which is not going the right direction. My manager knew I was closing on a new home but I was laid off any way (3 days after I closed).....managers do not fight for their employees. Management needs to communicate to those employees who are going to be laid off before hand so they can get at least apply for other jobs, don't be afraid that those who are getting laid off will leave before their last day, many want that severance check, plus it is easier to find a job when you actually have one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    Bad!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Education Management Corporation

    Pros

    fun environment, flexible schedule if you made your numbers.

    Cons

    selling education to people who can't afford it.

  6. Steady job with good pay IF you do well..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Education Management Corporation

    Pros

    The training is pretty in-depth and there are lots of good people that work there.

    Cons

    Lack of quality leads.
    Very high expectations of Admissions Representatives.
    Lack of adaptation to current market.

    Advice to ManagementAdvice

    Don't blame the employees for the change in market environment.

    Doesn't Recommend
    Negative Outlook
  7. Great goal but poor execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Education Management Corporation full-time (more than 5 years)

    Pros

    The best thing about working for EDMC is the opportunity to impact your local community through the education of adults. It is extremely personally rewarding.

    Cons

    There is little respect or appreciation for the hard work completed by the employees. This for-profit organization is all about the profit. Only the on ground employees care about the students.

    Advice to ManagementAdvice

    Please adjust your open enrollment policy so that students can succeed. A reading and writing level requirements along with basic math skills should be required before under taking college debt

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful

    Did not like it from the start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative in Pittsburgh, PA
    Current Employee - Admissions Representative in Pittsburgh, PA

    I have been working at Education Management Corporation full-time (more than a year)

    Pros

    good pay
    catering
    co workers weren't all bad
    working with the occasional student that wanted to go to school

    Cons

    struggling for leads
    policies changing constantly
    micro-management
    favoritism towards certain people
    burn out is very common, higher turnover if you can even make it through their month long + training with out being let go
    very difficult to get promotions if ever

    Advice to ManagementAdvice

    you have a lot of good people there, people have ups and downs, instead of rewarding only the people who produce, allow all leads to go to all people this will allow for a more even playing field. recent changes to the company have been good. however, many aren't happy with having the same conversations day in and out people burn out eventually from the stress to preform.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful

    It was a very cut-throat place of employment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Pittsburgh, PA
    Former Employee - Admissions Representative in Pittsburgh, PA

    I worked at Education Management Corporation full-time (more than a year)

    Pros

    The pay is very competitive and work hours are nice. There was room for advancement and more pay.

    Cons

    The job was very stressful and you had to worry about your job every few weeks as an Admissions Representative. It is a very cut-throat environment to work in.

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful

    Review EDMC under Wikipedia / Legal Issues before stepping foot in any of their schools

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions
    Former Employee - Admissions

    I worked at Education Management Corporation full-time

    Pros

    Great school as far as the variety of curriculum, staff, and instructors. Upper Management, including Goldman Sachs have put a price on the head of every student. By the way, It's illegal to put a price on a students head when you receive Title IV (financial aid) from the Department of Education.

    Cons

    EDMC, which is made up of The Art Institutes, Goldman Brown Mackie, South University, and Argosy University, is presently being sued by the Department of Justice for $11 Billion Dollars for misleading admissions practices related to Title IV Funding, mainly Pell Grant funds. (See legal section area EDMC in Wikipedia). Ever since Goldman Sachs, Providence Equity Partners and Leeds Equity Partners acquired EDMC and its 70 schools $3.4 billion in March 2006 - The downfall of EDMC was set into motion. Immediately, Goldman Sachs cleaned house and restructured the admissions department of every EDMC school. The number of Assistant Director of Admissions /Recruiters (ADA’s) grew by the hundreds. At the same time, the “interview” was set into place to pressure the student into applying. This new high-pressure admissions process lead to a revolving door of layoffs and firings in every EDMC admissions office. The average recruiter/ADA would be lucky to last 3 years. As soon as the recruiter/ADA catches on to the unethical behavior going on, they are given a bad review and booted out the door. Ask any EDMC school how much money they spend on admissions verses the needs of the students, you will be shocked! EDMC spends approximately $1000 for each application they take in. These predatory and high pressure recruiting practices are exactly why EDMC has come under fire by the Department of Justice. Would you allow your child to spend over $400 a credit hour to attend a college where they have to call their advisor who is half way across the country to work out their class’s schedule? If you do your homework, you will notice how EDMC is taking advantage of the poor job market by letting go of good, and higher paid employees, to repost virtually the same position for others to apply -for close to half the pay. I have a lot more to share about EDMC….stay tuned to Facebook and the Department of Justice.

    Advice to ManagementAdvice

    Take Wall Street out of education! Major conflict of interest.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Its alright but home/work life balance is missing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Education Management Corporation full-time (more than 8 years)

    Pros

    Great people to work with and there are opportunities to move up here and there.

    Cons

    Management has unrealistic expectations for goals and they adjust goals as corporate sees fit. High pressure sales tactics. I would compare it to used car salesmen. You will work late nights (even later than the school is open if a sales person pitches a fit), weekends, and recently they changed Saturday hours to be 9-5 instead of the 9-1 it was originally. When people first start there, they are told they will work one Saturday a month....lies. There were times when I worked all Saturdays in a month...extra late nights...etc. I also feel that they use bait and switch tactics with the students. They cater to underprivileged students/families and high pressure sales pitch them into signing their financial aid plans...even if they cant afford it. Many students are simply not ready for all of this. Cut bonuses as well while the guys at the top are making millions (no joke). Got rid of sales training so it is all internal now as well.

    Advice to ManagementAdvice

    Start investing in your employees. Bring back the training program. It will increase your success rate. Provide training for financial aid. They have so much to learn and are expected to just figure it out as they go. Create flex schedules (get with the times) for employees. The staff is large so why not have a 3 shift system? Get rid of the smaller mini mesters...they are not that successful and with most kids not being prepared for school, they are set up for failure with an intense 5 week program.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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