Education Management Corporation

  www.edmc.edu
  www.edmc.edu

Education Management Corporation Reviews

Updated December 18, 2014
Updated December 18, 2014
334 Reviews
2.5
334 Reviews
Rating Trends

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Edward H. West
83 Ratings

Review Highlights

Pros
  • Great people to work with and there are opportunities to move up here and there (in 16 reviews)

  • Work/life balance is comfortable unless you have a family; you will work Saturdays (in 8 reviews)


Cons
  • The work life balance for this company is not ideal for people with a family (in 19 reviews)

  • There is no job security there and you would be stupid to take a job there at this point in time (in 18 reviews)

More Highlights

91 Employee Reviews Back to all reviews

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  1.  

    Good Part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Education Management Corporation part-time

    Pros

    Hours are good and fun

    Cons

    Hard to get additional classes

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    A lot of pressure

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Education Management Corporation

    Pros

    Opportunity to work closely with a team of people.

    Cons

    A lot of sales pressure.
    No job security

  3. 1 person found this helpful  

    Okay for a while.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Pittsburgh, PA
    Former Employee - Admissions Representative in Pittsburgh, PA

    I worked at Education Management Corporation full-time (more than an year)

    Pros

    Good pay, great location, great training program for inside sales/recruiting. Work population consists of dominantly people 1 - 5 years out of college.

    Cons

    Negative work culture. Various work experiences based on who's team you are on. They frown on telling you just how important recruiting students is to your success during your career here.

    Advice to ManagementAdvice

    Focus more on a positive work culture.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Pittsburgh, PA
    Former Employee - Admissions Representative in Pittsburgh, PA

    I worked at Education Management Corporation full-time (more than 3 years)

    Pros

    Decent salaries for starting jobs, many wonderful co-workers, and it's fairly easy to get hired. And they hire people with a great range of ages and backgrounds.

    Cons

    When you're in Admissions it's a sales job. We were encouraged (and jobs depended on) enrolling students who could not write a grammatical sentence, much less thrive in an online college environment. For a precious few students it's a good match. But that's rare. You are constantly hounded to produce and bring up your numbers. You're monitored for compliance errors constantly. In order to make your numbers you need to work many overtime hours on evenings and weekends. It's debilitating.

    Advice to ManagementAdvice

    Make it less about money and more about academics. Make it harder for students to get in. Offer better technical support. Students were subject to frequent computer glitches in the classroom.

    No opinion of CEO
  6.  

    Things seem to be falling apart. No regard to employee morale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Education Management Corporation full-time (more than 3 years)

    Pros

    Opportunity to meet some goodo people.

    Cons

    Poor senior management. Job responsibilities not in line with job title or salary. Bad morale.

    Doesn't Recommend
    Neutral Outlook
  7. 2 people found this helpful  

    Be careful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Education Management Corporation full-time

    Pros

    There are many talented, friendly employees who are team players. Most are permitted to have a reasonable work/life balance. Quite a few make an effort to maintain a healthy working environment.

    Cons

    Up until recently, EDMC was a great place to work, and there used to almost be a family-type of atmosphere. However, senior management has gradually made more choices that favored investors more than students. Work is initiated because it brings in money - not because it has long term benefits. Enrollment has been down, and so cuts were made. Those cuts first affected well respected teachers - of all people! More recently, cuts were made at the Pittsburgh corporate location. Almost no explanation was made as to why those particular people were cut - some had just been hired two months before and some had been around more than 10 years. Many were simply told that the cuts were NOT performance based but seemed to be treated the same as others who had previously been fired. That seemed disrespectful. Supervisors who had input as to which people would be eliminated were mysteriously not available afterwords. There are cliques that have a surprising amount of control over departments and if you're not on their good side you'll know it. Human Resources is not careful or professional in terms of how they handle sensitive matters - sensitive information is not fully hidden from people who shouldn't see it.

    Advice to ManagementAdvice

    Treat students and employees as you would want your family and friends to be treated. Remember and recognize good, professional, and loyal behavior - don't punish it. And remember who you say you serve the most - the students. If they're not learning what they need to, or if they shouldn't have been enrolled to begin with, you'll hurt all the more.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Too stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Chandler, AZ
    Former Employee - Admissions Representative in Chandler, AZ

    I worked at Education Management Corporation full-time (more than an year)

    Pros

    Good pay, nice employees, good benefits

    Cons

    This a sales job. Don't let anyone tell you any differently. The students you actually "help" are few and far between.

    Advice to ManagementAdvice

    I don't know. Their jobs suck too.

  9.  

    It's not bad as a short term job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative in Pittsburgh, PA
    Current Employee - Admissions Representative in Pittsburgh, PA

    I have been working at Education Management Corporation full-time (less than an year)

    Pros

    EDMC will give virtually anyone a shot. They hire masses and masses of people, especially young people under 30, many right out of college. Very few companies are willing to do that nowadays. Overtime is strongly encouraged and, as long as you're hitting your goals, the atmosphere is very lax. You put in your own timecard, you can look at your phone while on the job, look at other things online, take a lunch whenever you want, go on break whenever you want, etc. Nobody is looking over your shoulder and questioning you about these things, as some other companies do. Of course, it all comes down to the number of students you get to start. That decides your fate. However, whatever anyone says of EDMC, they will hire young people right out of college for over $40k. How many other employers in the area, in this economy, will do that? So, I give them their dues for that. This is a solid job opportunity as long as you go into it knowing that it will be extremely difficult and have a plan to get a real job within 6 months.

    Cons

    They claim that it's not sales, but it is. You will constantly be under pressure to get applications and get students to start. There are no excuses for why you fail to meet your goals. If the student went to a previous school, is in default on a prior loan, and cannot receive financial aid...too bad. That's still your fault. If a student just decides to never pick up the phone or return your calls again after doing the application, that's also your fault. There are strict goals and you are constantly reminded of them. Management will constantly talk about how poorly the team is doing, how more effort is needed, etc. There is talk about helping students, but the talk consists of helping them get start by pushing them to apply on the first call. These calls can last up to 2 hrs and you are trained to do everything possible to keep them talking and not let them hang up. Also, right now there is a raise freeze. If you have your degree, then you will be hired at a flat rate of $41k per year. No bonuses, no raises, barely even a pat on the back for hard work. You will often stay an extra 2 hours late to work with a student, just to have them never pick up the phone again. This, along with constantly seeing good, decent coworkers get frustrated and quit, is the toughest part of the job. There are a great number of good employees at EDMC and very few make it past a year.

    Advice to ManagementAdvice

    Work harder on keeping the talent, instead of watching top ARs walk out the door because you refuse to give them a $2 an hour raise. That's pathetic.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    A corporation that poses feigns care of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre Admissions Representative in Phoenix, AZ
    Current Employee - Pre Admissions Representative in Phoenix, AZ

    I have been working at Education Management Corporation full-time (more than an year)

    Pros

    Good pay for a basic job, coworkers are amazing, lower level management is supportive. Great school benefits and health benefits

    Cons

    No opportunities for advancing within the company, and any opportunities there are are constantly changed requirements. Upper level management constantly restructuring policies and procedures which creates instability. Everyone is treated as if they are interchangeable. No real job security. Upper management claims that we are NOT number based which is clearly a lie. Lower level managers care about employees but have no capabilities to assist them.

    Advice to ManagementAdvice

    Lets try for QUALITY over QUANTITY. And how about some support of lower level employees with career opportunities.

    Recommends
    Disapproves of CEO
  11. 1 person found this helpful  

    Upper management is clueless as to what needs to be done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Career Services Manager in Pittsburgh, PA
    Current Employee - Career Services Manager in Pittsburgh, PA

    I have been working at Education Management Corporation full-time (more than 3 years)

    Pros

    there are none to speak of

    Cons

    Constant change of expectations, no real direction

    Advice to ManagementAdvice

    Quit choosing the flavor of the month and stick with a plan all the way through

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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