Einstein Bros. Bagels

  www.einsteinnoah.com
  www.einsteinnoah.com

Einstein Bros. Bagels Reviews

Updated November 13, 2014
Updated November 13, 2014
118 Reviews
2.3
118 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Arthur
13 Ratings

Review Highlights

Pros
  • No late nights (Close at 5pm for some locations) (in 11 reviews)

  • Free coffee, free drinks from the soda fountain, 50% off food (in 10 reviews)


Cons
  • Low pay, poor management disorganized (in 9 reviews)

  • Upper management seems disconnected from the everyday reality of stores (in 7 reviews)

More Highlights

59 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Here for the hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader
    Current Employee - Shift Leader

    I have been working at Einstein Bros. Bagels full-time (more than an year)

    Pros

    The hours for me are great, 9-530 usually. Pay is good and I have weekends off (can't complain there). Most of the people I work with are hard workers and will go over and above to help each other out. The manager is really great and he works really hard to keep this store up and running.

    Cons

    Einsteins does not put any effort into training the employees, it's kind of like you learn as you go. The company doesn't put forth enough effort into making sure all employees are where they need to be i.e. great customer service, knowledge of products, having enough people staffed at all times, learning the menu... so on. I would love it if we actually got a 6 mo review, but unfortunately that doesn't happen here.

    Advice to ManagementAdvice

    More training please!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Love where I work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Ordertaker in Dallas, TX
    Current Employee - Cashier/Ordertaker in Dallas, TX

    I have been working at Einstein Bros. Bagels full-time (more than an year)

    Pros

    I love my job. You definitely have to be a people person, there will be some really difficult days but overall I love my coworkers and all of the regulars who really take interest in your life.

    Cons

    Early mornings are hard to get used to at first. Corporate seems to be out of touch with demands and are constantly coming up with useless new promotions.

    Advice to ManagementAdvice

    Listen to the little people. We are the ones who are interacting with customers on a daily basis and can tell you pretty well what customers would like to see.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Frozen Bagels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Einstein Bros. Bagels

    Pros

    Extremely easy to get hired, fairly easygoing with breaks.

    Cons

    Early shifts, horrible pay, and very corporate. When you see how things are prepared and how low quality the food is, you might not eat there again. It is fast food after all. You don't even get a free meal on long shifts.

    Advice to ManagementAdvice

    n/a

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Einstein Bros. Bagels

    Pros

    Great company to work for. You get paid enough for the work you do, if your a manager. Clerks don'tget paid enough in my opinion. Managers get a free meal each shift and clerks get half off.

    Cons

    As a manager you work 50+ hours a week, however, your paycheck makes it worth it

    Advice to ManagementAdvice

    Pay your clerks enough for the stressful work they go through.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good first job and then move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager/Baker
    Current Employee - Shift Manager/Baker

    I have been working at Einstein Bros. Bagels full-time (more than 3 years)

    Pros

    Easy job, good basic kitchen and customer service experience. If you move up the ranks you can learn basics of human behavior, marketing and finance.

    Cons

    There is a glass ceiling effect where the big heads use the little guys. They will work you to the bone with as little pay possible. Do not expect to go places

    Advice to ManagementAdvice

    Open up your mind and ears to all opinions

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Great coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Atlanta, GA
    Current Employee - Team Member in Atlanta, GA

    I have been working at Einstein Bros. Bagels part-time (more than an year)

    Pros

    Great fun, fast paced people to work with.

    Cons

    Low starting wages, not sure about benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    not very satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Maitland, FL
    Current Employee - Assistant Manager in Maitland, FL

    I have been working at Einstein Bros. Bagels full-time (more than an year)

    Pros

    early days. No late nights

    Cons

    no training. sink or swim attitude

    Advice to ManagementAdvice

    might want to focus on the employee

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    horrible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Einstein Bros. Bagels

    Pros

    free food if cool with manager

    Cons

    everything from the workers to customers and management

    Advice to ManagementAdvice

    horrible structure

  10.  

    Stay away unless you are desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Einstein Bros. Bagels full-time

    Pros

    The people (some of them), otherwise, I cannot think of any pros.

    Cons

    Company has really gone down hill in the last several years. Dysfunctional and disorganized from the top to the bottom. Ineffective leaders who only focus on cost reduction, poor communication from leadership and between departments, reactive response to issues that arise rather than being proactive and planning ahead, widespread favoritism, little to no career development or advancement opportunity unless you know the right people, high turnover both at the corporate office and in the field due to poor/negative culture and unrealistic expectations, no real vision or focus that is long-term, pay and benefits are mediocre to poor (no 401K match). Anyone looking to go to Einstein's should think twice about it unless you absolutely need a job.

    Advice to ManagementAdvice

    -Find leaders who are accountable, visionary, and focused on a long-term strategy rather than short-term growth
    -Focus on people - this will help solve many of the companies issues
    -Stop changing direction every other day, find a strategy and stick with it
    -Stop trying to be something to every type of consumer; focus on core business
    -Shift focus from things like marketing to the restaurants/operations

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Nice co-workers, just about everything else is a nightmare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager
    Current Employee - Shift Manager

    I have been working at Einstein Bros. Bagels part-time (more than 3 years)

    Pros

    - Easy to make friends with co-workers. They're are usually pretty awesome people.
    - Good hours, no nights.

    Cons

    - Raises are optional. They don't have to give you one, even if you have been there for years.
    - Peak hours can be a nightmare. The worst is when customers will not stop ordering dozen buckets, and before you know it you are completely out of a certain type of bagel. And trust me, people FREAK when we run out of there favorite type of bagel.
    - Training is a joke, you're pretty much just thrown into stressful situations without knowing how to handle them.
    - Dealing with the catering department is an absolute NIGHTMARE. They will call you during peak hours and will demand you accept an order for someone miles away who wants 5000 Panini's. You tell them you can't accept the order since you're already way too busy, and THEY WON'T TAKE NO FOR AN ANSWER!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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