Einstein Bros. Bagels

www.einsteinnoah.com

Einstein Bros. Bagels Reviews

Updated January 25, 2015
Updated January 25, 2015
132 Reviews
2.4
132 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Arthur
20 Ratings

Review Highlights

Pros
  • No late nights (Close at 5pm for some locations) (in 11 reviews)

  • Free coffee, free drinks from the soda fountain, 50% off food (in 10 reviews)


Cons
  • Low pay, poor management disorganized (in 9 reviews)

  • Upper management seems disconnected from the everyday reality of stores (in 7 reviews)

More Highlights

40 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Portland, OR
    Current Employee - Crew Member in Portland, OR

    I have been working at Einstein Bros. Bagels part-time (more than a year)

    Pros

    Depending on who you work with, it can be fun, and if you like fast paced, it's a good place to be

    Cons

    thw pay absolutely sucks and they make it way too difficult to get a raise, and if u ever get one, won't be more than .25 which is a bunch of crap

    Advice to ManagementAdvice

    Stop trying to make everything better, you're just complicating the system even more

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    ugh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member
    Current Employee - Team Member

    I have been working at Einstein Bros. Bagels full-time (less than a year)

    Pros

    It was easy to get a job here, got hired quickly with no experience. Also, although it was busy at sometimes, it's not the kind of place that's busy all day - you had a couple hours to breathe when customers mostly stopped coming in. It was an okay job when we had enough employees and it wasn't the holiday season. And I liked most of my coworkers.

    Cons

    Understaffed, poor training, worked too many hours, could get really busy, annoying manager, low pay, etc. etc.
    When I started, there was no real training, they just hire you and assume your coworkers will tell you what to do and kind of leave you awkwardly standing there. My manager would not tell me how to do something properly, then wait until I did it and messed it up, and yell at me like I was supposed to magically know. Yet, when I did try to ask him something to make sure I knew how to do something correctly, he would completely act like I was stupid and be condescending. we lost a few employees and it took WAY too long for my manager to find new people to hire, so for like two months I was screwed into working 50 hours a week with no breaks (maybe 10-15 minutes to eat lunch if I was lucky) instead of the 35-40 I agreed to. This place got so understaffed that sometimes I would be the only person making the food for all the customers during a rush, so no matter how hard I tried customers would get rude because of how long their food took. Customers also test your patience but that's with any fast food place probably.

    Doesn't Recommend
    No opinion of CEO
  3.  

    General Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Einstein Bros. Bagels

    Pros

    Good benefit package, Nice customers

    Cons

    Long hours, Company doesn't reward performance. Haven't had a raise in 3 years even though I have contiually improved profit and sales. Been in top 10% performers in the company. Taken on multi-unit position. High turn over

    Advice to ManagementAdvice

    Pay better. Reward performance and tenure consistanly. Allow employees to receive tips.

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  5.  

    Frozen Bagels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Einstein Bros. Bagels

    Pros

    Extremely easy to get hired, fairly easygoing with breaks.

    Cons

    Early shifts, horrible pay, and very corporate. When you see how things are prepared and how low quality the food is, you might not eat there again. It is fast food after all. You don't even get a free meal on long shifts.

    Advice to ManagementAdvice

    n/a

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good first job and then move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager/Baker
    Current Employee - Shift Manager/Baker

    I have been working at Einstein Bros. Bagels full-time (more than 3 years)

    Pros

    Easy job, good basic kitchen and customer service experience. If you move up the ranks you can learn basics of human behavior, marketing and finance.

    Cons

    There is a glass ceiling effect where the big heads use the little guys. They will work you to the bone with as little pay possible. Do not expect to go places

    Advice to ManagementAdvice

    Open up your mind and ears to all opinions

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Shift leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Einstein Bros. Bagels

    Pros

    The shift were good. You never had to work late nights. The workers were fun.

    Cons

    They take advantage of you. They expect you to do store manager work at lower salary. They are always under staff during peak times on weekends. Shift managers do not get treated fairly. And they use you to train others without ever getting promoted. After I left...they called asking me to come back because they "fixed things". They were desperate.

    Advice to ManagementAdvice

    Stop lying to employees and respecting what they do for the company. Offer promotions when good work is recognized.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Your relationship with Einstein's and no one else. Say goodbye to a social life while your at it too.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Phoenix, AZ
    Former Employee - General Manager in Phoenix, AZ

    I worked at Einstein Bros. Bagels full-time (more than 5 years)

    Pros

    I met a lot of great friends here at this company, and gained a great deal of experience here. I started out as a cashier and within 4 years I became a General Manager. The pay was great for my age considering I was only 22 at the time and trying to make a career for myself.

    Cons

    Fist off they pay their crew members very little and wont pay anyone any higher than $10/hr unless you are an Assistant Manager or higher, considering the amount of work that's required for the crew employees to do there is really no incentive to stay besides the little pin you get every year on your anniversary being with the company.
    After becoming a GM it became very clear that if you had any other relationship in your life Einstein's would need to come first always! No matter what it was (except a death in the family OBVIOUSLY). I personally felt like if I wasn't on my ABM's best side or in his clan of kiss BUTTS then I would be singled out at times( I should also not that my ABM did like me and there were only a few times I was on his black list but that was enough for me). There were several times I was told I was doing something right and then I would turn around and be reprimanded for not doing it the "Einstein's way" I ultimately left after arriving to my store at 2:03AM for a bake training that all the stores were doing, I was late by 3 minutes and my ABM told me "It doesn't look good when your boss gets here before you". I felt like turning my keys in that day I had been with them for 5 years and this is how they treat one of their GM's? I had enough I had missed too many family events I was sick of never being able to visit my sick Dad with out planning a 6 day vacation 5 MONTHS in advanced. Maybe I wasn't cut out for it or maybe I was being too sensitive. I decided not to turn my key in that day but found a new job quickly, I took a $10,000 a year pay cut to just get out of that place! I'm thankful for the people I met and the experience I received and I never wanted to leave on a bad note,which I didn't I did give my 11 day notice, but I will never work for them again. I would rather pick up dog poop for 8 hours of the day than to ever work there again.

    Advice to ManagementAdvice

    Show some respect for ALL your employees, show them what they are worth to you! Remember there are other companies out there that are willing to pay people a lot more than you do and also have better product. ALSO remember when you tell people " You are the only one who will take care of your quality of life" people take that seriously and if you aren't giving them the opportunity to take care of that quality of life they will find another company who will..like I did.
    PS how can you approve of the CEO when it changes almost every year or every couple years.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    This company has a great product and some wonderful people working for them - corporate level has some issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Einstein Bros. Bagels full-time (more than a year)

    Pros

    Some of management is awesome! Each store is run by the manager - so each one has its own mini structure working within the corporate standards. This can be as great and satisfying as the manager is willing to make it.
    The customers are awesome. Each restaurant has its own unique culture, rush hours, down times, etc.
    Performance based. They like to promote from within, so you can be a young person and still be a General Manager.

    Cons

    They start most people out at minimum wage and there isn't a lot of wage increase. They stress giving great service - but do not give the management enough hours to have enough people to provide such service. And this can make hours difficult at some restaurants. They may need more help one day and desparately call you in at the last minute.
    The corporate level definitely reins - and being promoted or not at higher levels can be a personal preference - not based on who is doing a great job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    It was frustrating and taxing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager/Baker in Madison, WI
    Former Employee - Shift Manager/Baker in Madison, WI

    I worked at Einstein Bros. Bagels full-time (more than a year)

    Pros

    I liked the hours. Most locations close at 5 or earlier.

    Cons

    Food seems pretty low quality for a resturant, but better than most fast food. Its expensive though. And I dont think anyone outside of the stores has ever worked in a store. They expect way too much and often request things that are far above your pay grade. They call shift leaders managers and expect them to conform to the same standards while paying you a maximum of 9.50 (which it took me 2 years to hit before they told me it was the cap). They offered me a couple promoions that I never heard about again. It seems like thry will do anything to pacify you into working there. The only way to hit the pay cap is to take advantage of short staffing and threaten to quit. Overall id say its an ok first job, but mcdonalds pays more on avaerage without expecting u to do your GMs job.

    Advice to ManagementAdvice

    Stop throwing money away and pay the ppl how are the foundation of your company. Were not all replacable. Ask my gm at 2902

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Unprofessional!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Einstein Bros. Bagels

    Pros

    Free Bagels is about it.

    Cons

    Management upper and middle are terrible!

    Advice to ManagementAdvice

    Hire more intelligent managers that respect the little man. Its the little man that is the backbone of every corporation. Pay needs to be drastically increased! All around the table for both employees or cashiers and shift supervisors. It will be hard to continue to keep anybody worth their weight with the pay at its current terrible rate!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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