3.4 of 5 37 reviews
www.embarq.com Overland Park, KS 5000+ Employees

Embarq Reviews

Be The First To
Add Photos

All Employees Current Employees Only

3.4 37 reviews


Not yet rated.

Embarq President & CEO Glen F. Post III

Glen F. Post III

59% of employees recommend this company to a friend
2 Employee Reviews Back to all reviews
Relevance Date Rating
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO


    it is an ok place to work but not the best by any means.

    Internet Help Desk (Current Employee)
    Johnson City, TN

    ProsThey have work at home possitions for many departments.

    ConsVery poor pay and supervisor support.

    Advice to Senior ManagementINCREASE PAY

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Good pay, absolutely no work/life balance

    Technical Support Representative (Former Employee)
    Carlisle, PA

    ProsThey did pay well. Though based on their website they have dropped the starting pay rate significantly for the new techs coming in.

    ConsExtreme micro-management and absolutely no regard for work/life balance. I was seriously told in the same monthly review that I was one of their best techs, my customer feedback score was excellent, and that I was on disciplinary probation because of my QA scores. My mistake was treating customers as individuals instead of following the checklist that often had nothing to do with the customer's problem.

    You did not get your schedule until a week in advance. You did not know what days of the week you were working, let alone what hours. You could work first shift one day and second shift the next. It was completely impossible to schedule anything personal. And when you did get a day off, they would call you on your day off and demand you be there within two hours or risk losing your job. They did that to me once, when they knew I was going on vacation in another state. I managed to not get fired only after reminding them I was hundreds of miles away, and had informed them of this before I left.

    Advice to Senior ManagementRealize that employees, and customers, are human beings not cattle. A little respect goes a long way.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Embarq? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Embarq reviews and ratings — including employee satisfaction and approval rating for Embarq CEO Glen F. Post III. All reviews posted anonymously by Embarq employees.