Embassy Suites Reviews

Updated April 9, 2015
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21 Reviews
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Embassy Suites President and CEO Hilton Chris Nassetta
Chris Nassetta
6 Ratings

21 Employee Reviews

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  1. lame

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Embassy Suites full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    there were no pros here

    Cons

    this place was lame. thats all

  2. Helpful (1)

    High pay fresh out of college, low value for humanity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Convention Services Manager in Little Rock, AR
    Former Employee - Convention Services Manager in Little Rock, AR

    I worked at Embassy Suites full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    I made a lot of money working there, but I never had anything to do and was punished for it.

    Cons

    I never had anything to do and management constantly punished me for things that were never even a little bit my responsibility.

    Advice to Management

    Treat your employees like humans, manage your expectations, look for more sources for the problem.

  3. Helpful (1)

    Stay away. It's not worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Agent in Palm Beach Gardens, FL
    Current Employee - Guest Service Agent in Palm Beach Gardens, FL

    I have been working at Embassy Suites

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only pleasant thing about this job are the cheap hotels. Rooms are about 40 bucks a night excluding black out days.

    Cons

    One of the worst companies I have ever worked for. They micro manage everything yet nothing gets done. All workers get treated like slaves and hard work always goes unnoticed.

    Advice to Management

    Get rid of everyone that you have in charge and start over

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  5. Age biased

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hotel Outlets Employee in Loveland, CO
    Former Employee - Hotel Outlets Employee in Loveland, CO

    I worked at Embassy Suites part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Beautiful place to work. I loved going to work in the morning and being surrounded by the interior Atrium. The General Manager was generally a really nice person and tried to get to know you. Most of the workers were educated and well mannered. Clean and inviting atmosphere.

    Cons

    Hired under the pretense that I would "get my foot in the door". I was not allowed to pro-mote from a very low level position. They countered this by saying I was too valuable in my current position. I took notice that most of the better jobs were occupied by good looking, younger CSU college graduates. The older workers had overnight or back of the house positions.

    Advice to Management

    Recognize reliable older people for their contribution to the workforce. Recognize that they can be an ally. They live Loveland because they own homes and support this community. They are travelers and restaurant goers and have influence.

  6. Don't work for a sub par branch, work with Hilton!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Embassy Suites

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Everyone is seemingly nice. But don't let that suck you in.

    Cons

    Everyone is out for themselves.

    Advice to Management

    Follow the rules and regulations, and administer the right punishments to any and all.
    Don't let those who don't go unpunished.

  7. Helpful (1)

    Embassy suites downey - Run while you can!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Downey, CA
    Current Employee - Anonymous Employee in Downey, CA

    I have been working at Embassy Suites

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -It's a paycheck.
    -24 hours business so hours available 24/7
    -hotel employee discounts (when you can find a room available)
    -health benefits (although I didn't use them)

    Cons

    -horrible horrible management - they promote people who are rude and selfish and arrogant not only to employees but customers aswell. Upper management does nothing when managers do something won't but will jump on lower level employees for any small thing.
    -do not expect to have any time off if working nights or full time. You will be worked to the bone and given pto time that they will then go and deny every chance you try to use it.
    -no holiday pay at all. They say it's because they offer a "generous pto package". It's just rediculous.
    - constantly understaffed. There should be more part time employees able to pick up days when people want off but they just don't care to train people perpetuity so they can do this.
    -horrible holiday gifts. For the holidays you will receive a card and a pen that most likely was in storage for years. They do not take care of their employees dieing the holidays. They just work them unveil the hillary spirit is nonexistent.

    Advice to Management

    Take care of your employees and evaluate your managers from time to time. If everybody in the hotel who isn't a manager has valid complaints about a person, or may be time to investigate whether that person should be a manager.

  8. Run away..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embassy Suites

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Awesome guests.
    Its always something new.

    Cons

    Sneaky Management
    Bugs
    No training
    Low pay, tons of work

  9. Lackluster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate in Seattle, WA
    Former Employee - Front Desk Associate in Seattle, WA

    I worked at Embassy Suites full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent co-workers and guests. Pay was OK granted you are working for every cent of it. Occasionally you get a lunch.

    Cons

    Terrible upper management never takes workers issues into consideration. Promises bonuses that never appear. Management expects employees to only last 6 months to a year max. Work expectations are ridiculous with such an old, worn down establishment.

    Advice to Management

    Listen to your employees, make sure employees are properly trained, keep your promises, take into consideration the fact that there is a constant revolving door of new employees may not be a good thing.

  10. Very lazy staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Troy, MI
    Current Employee - Front Desk Agent in Troy, MI

    I have been working at Embassy Suites full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Each coworker was very friendly

    Cons

    Rooms for guest were never ready in time for check in

    Advice to Management

    Hire more housekeepers

  11. Reconsider

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeper in Franklin, TN
    Former Employee - Housekeeper in Franklin, TN

    I worked at Embassy Suites full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Hotel discounts
    Monthly Employee Celebrations
    Great incintive programs through HR

    Cons

    Very unorganized
    Must be proficient in Spanish

    Advice to Management

    Make sure all employees are legally working and make sure management and employees are not taking hazardous shortcuts

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