Embassy Suites Reviews

Updated August 14, 2014
Updated August 14, 2014
89 Reviews

3.3
89 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Embassy Suites President and CEO Hilton Chris Nassetta
Chris Nassetta
30 Ratings

Review Highlights

Pros
  • Great company that provides all the tools for you to succeed (in 5 reviews)

  • Great benefits, great team of people, can learn a lot about hospitality industry (in 3 reviews)


Cons
  • There were also very long hours at times (in 4 reviews)

  • Full time work not available to all employees (in 3 reviews)

More Highlights

27 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great life

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embassy Suites

    Pros

    Good work life balance, which is nice.

    Cons

    Not a lot of opportunities advancement

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Front Desk Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Denver, CO
    Current Employee - Front Desk Agent in Denver, CO

    I have been working at Embassy Suites full-time for more than a year

    Pros

    - Cheap hotel Rooms
    - Free food
    - Occasional Tip
    - Paid Online Training
    - Able to move up quickly
    - Easy System to learn and use

    Cons

    - You get yelled at a lot
    - Not paid enough to be the hotels whipping boy/girl
    - Bad management
    - High turn over
    - Allow no time for life outside of work
    - Management will throw you under the bus

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    A learning experience

    Former Employee - Culinary
    Former Employee - Culinary

    I worked at Embassy Suites as an intern

    Pros

    Provided hands on training in the kitchen as well as in other areas of the hotel. All the employees were very friendly and the work conditions were good.

    Cons

    There was very little interaction with management and not a lot of teaching. They didn't give me a lot of opportunities to learn more skills or take on more responsibilities.

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  5.  

    Good connection and opportunities to move around in the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant  in  Alexandria, VA
    Current Employee - Accountant in Alexandria, VA

    I have been working at Embassy Suites full-time for more than 5 years

    Pros

    Company gives employees the opportunity to grow and move on to different departments. Also provides good benefits.

    Cons

    Limited staffing makes it difficult to complete job tasks and can often become very stressfull.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook  in  Burlingame, CA
    Former Employee - Cook in Burlingame, CA

    I worked at Embassy Suites full-time for less than a year

    Pros

    My coworkers, night management crew amazing! It was not for me but others might like that there very laid back as in you can basically do what you want as long as they don't need to call the cops I guess lol

    Cons

    Bad to no leadership, very bad treatment ( I blame this on bad leadership and people not being told the rights and wrongs) your really left on your own

    Advice to ManagementAdvice

    You have really good core people who are not in the right positions. you have people who take advantage of their title who's skill level is not right for the job no one is ever going to stay long

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Embassy Suites brings in guest clientele of many varieties with full service hospitality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Atlanta, GA
    Current Employee - Front Desk Agent in Atlanta, GA

    I have been working at Embassy Suites full-time for more than a year

    Pros

    You get the privilege of meeting a wide variety of guest.

    Cons

    High stress level to perform customer service and multitasking with guest.

    Advice to ManagementAdvice

    Need to increase the salaries for employees

  8.  

    Look forward to seeing my co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Burlingame, CA
    Former Employee - Anonymous Employee in Burlingame, CA

    I worked at Embassy Suites

    Pros

    I love going to work and meeting different people. Very busy property. Able to build professional relationships. I love working in a hotel because I like interacting with guests. I am always learning something new from guests. It's much better than working in an office and feeling closed-off.

    Cons

    Constant change of employees. Favoritism.

    Advice to ManagementAdvice

    Be open to your workers. Show you are interested and value them all. Don't make some more significant and others mean less.

    Doesn't Recommend
    Neutral Outlook
  9.  

    ehhh....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverage - Bartender, Room Service, Server  in  Baton Rouge, LA
    Former Employee - Food and Beverage - Bartender, Room Service, Server in Baton Rouge, LA

    I worked at Embassy Suites part-time for less than a year

    Pros

    best reason to work there is you will never be hungry, discounts on all hilton/ aimbridge properties, cash tips and net tips

    Cons

    no advancement. no chance in being full time. favortism. mess. un professional.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    New Tyrant Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverage - Bartender, Room Service, Server  in  Montgomery, AL
    Former Employee - Food and Beverage - Bartender, Room Service, Server in Montgomery, AL

    I worked at Embassy Suites full-time for more than a year

    Pros

    The actual benefits of the job are perfect, they're generally the reason you maintain the job because the pay isn't all that great. Depending on what dept you're in there's room for growth, but there's rare opportunities.

    Cons

    The management team has a very low retention rate. There is always some newly implemented, pointless procedure that doesn't solve the true issues at hand.

    Advice to ManagementAdvice

    Do better research, and work a few days in your employees shoes before you try and change the normal standards.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    I really enjoy working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Janitorial  in  San Antonio, TX
    Current Employee - Janitorial in San Antonio, TX

    I have been working at Embassy Suites full-time for more than a year

    Pros

    I really Enjoy the work environment, the hotel has a welcoming atmosphere, great potential

    Cons

    its a property much older could use some tlc,

    Recommends
    Positive Outlook
    No opinion of CEO

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