Embassy Suites

  www.embassysuites.com
  www.embassysuites.com

Embassy Suites Reviews

Updated December 3, 2014
Updated December 3, 2014
113 Reviews
3.0
113 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Embassy Suites President and CEO Hilton Chris Nassetta
Chris Nassetta
41 Ratings

Review Highlights

Pros
  • Great company that provides all the tools for you to succeed (in 6 reviews)

  • You are empowered to make a difference at the hotel (in 3 reviews)


Cons
  • Long hours and not much time for you to enjoy time to yourself and with family (in 6 reviews)

  • no over time pay , human resources was unfriendly , hotel was very noisy bad management (in 3 reviews)

More Highlights

32 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Frisco, TX
    Current Employee - Cook in Frisco, TX

    I have been working at Embassy Suites full-time (more than an year)

    Pros

    Nice travel benefits when you can use them.

    Cons

    None really. Sometimes getting promoted within can be a challenge.

    Advice to ManagementAdvice

    Take the pulse of the employees to determine what is really going on in the workplace.

    Positive Outlook
  2.  

    Its OK could be better benifits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeping in Troy, MI
    Current Employee - Housekeeping in Troy, MI

    I have been working at Embassy Suites full-time (less than an year)

    Pros

    Because I need the job

    Cons

    The people not good with communication

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Hilton Embassy Suites

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Oxnard, CA
    Former Employee - Sales Manager in Oxnard, CA

    I worked at Embassy Suites full-time (less than an year)

    Pros

    The location was the best part

    Cons

    The managing, cleanliness, the respect level,

    Advice to ManagementAdvice

    Listen more to you employees,

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Working staff

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embassy Suites

    Pros

    Workers are friendly and are able to work together

    Cons

    All housekeepers are from temp services, dependability is a constant issue

  6.  

    Love the staff the work but the pay for our demanding working isn't so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Ontario, CA
    Current Employee - Server in Ontario, CA

    I have been working at Embassy Suites full-time (less than an year)

    Pros

    Love the employees and the discounts for all Hilton hotels is amazing. We get to eat at the end of our shift.

    Cons

    The pay is minimum and our tips are horrible we work very hard and are unappreciated by guest most of the time. Management nitpicks everything we do even when then know we are understaffed and expects everything to be completed in 5hrs. (It rarely gets finished) they also don't have enough equipment for us to do our jobs (plates bowls utensils etc)

    Advice to ManagementAdvice

    Hire more part time staff for extra help at the end of the day and so us full timers can actually call off a weekend without getting someone upset.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Long hours and little pay for their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food and Beverage Supervisor in Frisco, TX
    Current Employee - Food and Beverage Supervisor in Frisco, TX

    I have been working at Embassy Suites full-time (more than an year)

    Pros

    Great opportunities for growth and advancement within.

    Cons

    Long hours and not much time for you to enjoy time to yourself and with family.

    Advice to ManagementAdvice

    N.A

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Great life

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embassy Suites

    Pros

    Good work life balance, which is nice.

    Cons

    Not a lot of opportunities advancement

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Front Desk Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Denver, CO
    Current Employee - Front Desk Agent in Denver, CO

    I have been working at Embassy Suites full-time (more than an year)

    Pros

    - Cheap hotel Rooms
    - Free food
    - Occasional Tip
    - Paid Online Training
    - Able to move up quickly
    - Easy System to learn and use

    Cons

    - You get yelled at a lot
    - Not paid enough to be the hotels whipping boy/girl
    - Bad management
    - High turn over
    - Allow no time for life outside of work
    - Management will throw you under the bus

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    A learning experience

    Former Employee - Culinary
    Former Employee - Culinary

    I worked at Embassy Suites as an intern

    Pros

    Provided hands on training in the kitchen as well as in other areas of the hotel. All the employees were very friendly and the work conditions were good.

    Cons

    There was very little interaction with management and not a lot of teaching. They didn't give me a lot of opportunities to learn more skills or take on more responsibilities.

  11.  

    Good connection and opportunities to move around in the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant in Alexandria, VA
    Current Employee - Accountant in Alexandria, VA

    I have been working at Embassy Suites full-time (more than 5 years)

    Pros

    Company gives employees the opportunity to grow and move on to different departments. Also provides good benefits.

    Cons

    Limited staffing makes it difficult to complete job tasks and can often become very stressfull.

    Recommends
    Neutral Outlook
    Approves of CEO

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