Embassy Suites

  www.embassysuites.com
  www.embassysuites.com

Embassy Suites Reviews

Updated December 20, 2014
Updated December 20, 2014
114 Reviews
3.0
114 Reviews
Rating Trends

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Embassy Suites President and CEO Hilton Chris Nassetta
Chris Nassetta
42 Ratings

Review Highlights

Pros
  • Great company that provides all the tools for you to succeed (in 6 reviews)

  • You are empowered to make a difference at the hotel (in 3 reviews)


Cons
  • Long hours and not much time for you to enjoy time to yourself and with family (in 6 reviews)

  • no over time pay , human resources was unfriendly , hotel was very noisy bad management (in 3 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverage in Phoenix, AZ
    Former Employee - Food and Beverage in Phoenix, AZ

    I worked at Embassy Suites

    Pros

    Good training. Excellent perks to stay at other properties. Good customer service.

    Cons

    Bar tending during the free happy hour equaled lots of work for little tips.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embassy Suites full-time

    Pros

    Work is recognized by management

    Cons

    Working holidays and longer hours

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    One of the best companies to work for.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Embassy Suites

    Pros

    Professionalism with hospitality towards employees as well as guests. Everyone from the top manager to the dishwasher are treated as equally as valued team members. Some of the best benefits available. Generous employee, family, & friends discounts for all Hilton properties. The pros never stop.

    Cons

    The challenges of working here are energizing - accommodating hundreds of guests and even thousands in the convention center is demanding, but exhilarating and service minded people actually feel good about accomplishing these works with pride.

    Advice to ManagementAdvice

    Kudos! Everyone is a member of an actual team! Love the employee rallies and contributions to the communities!

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  5.  

    Nothing but great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in Fort Lauderdale, FL
    Current Employee - Bartender in Fort Lauderdale, FL

    I have been working at Embassy Suites full-time (more than an year)

    Pros

    The benefits are amazing, travel opportunities are fabulous and you have plenty of opportunities to move up!

    Cons

    Some of the guests can be difficult but that comes with the territory. There aren't too many cons!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    head chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Chef in Miami, FL
    Current Employee - Head Chef in Miami, FL

    I have been working at Embassy Suites full-time (more than 5 years)

    Pros

    i would love to have a new experience to be the head chef

    Cons

    i don't see the bad side

    Advice to ManagementAdvice

    ask questions to customers like hows the food,hows your stay at the hotel

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    GSM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Manager
    Current Employee - Guest Service Manager

    I have been working at Embassy Suites full-time

    Pros

    They take care of their employees through various perks. They continue to give out bonus's for proven performance and success.

    Cons

    You will be able to work longer hours. The GSM acts as an AGM for the most part. Overall the worplace is a great atmosphere.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Amazing, diverse, fun great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embassy Suites full-time (less than an year)

    Pros

    Great workers, Amazing perks nice benefits

    Cons

    Lots of paperwork and lots of wasting paper

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Always treated with respect and professionalism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Catering Sales Manager in Troy, MI
    Former Employee - Catering Sales Manager in Troy, MI

    I worked at Embassy Suites full-time (more than 5 years)

    Pros

    The management team are a great group of people. Even the general manager has been known to get down on his knees to clean up the floor right along side of the staff. (I have a great deal of respect for someone who will get their hands dirty even when they aren't required to) The managers are very professional and respectful of the employees.

    Monthly meetings, with the entire staff invited to attend, are all about giving back to the the employees and acknowledging their hard work. They include awards, birthdays, anniversaries, updates on what's going on.... all while you eat a nice hot buffet meal on the house. They also have special events like the summer picnic and the Christmas party.

    Working for the Embassy Suites has cool perks, like getting reduced rates on hotels within the Hilton family.

    Overall, it's a great company to work for. They definitely believe that a happy employee is not only more productive but is able to offer excellent customer service which then makes the clients want to return and refer others. Smart!

    Cons

    Renovation sucked! But it was necessary and really made a difference in business once completed.

    Recommends
  10.  

    Embassy Suites Portland Airport

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Directof of Sales in Portland, OR
    Current Employee - Directof of Sales in Portland, OR

    I have been working at Embassy Suites full-time (more than an year)

    Pros

    Company is well organized. Managed by JQH Hotels
    Management Team is proactive and genuinely cares about their associates
    You are empowered to make a difference at the hotel
    Leadership relys on the strenghts of their team to create maximum return on investment

    Cons

    Vacation Policy is a bit out of industry standards
    401K and Retirement starts well beyond six months into your employment

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good place to work with visible and available possibilities for upward mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Guest Service Representative in Norman, OK
    Current Employee - Guest Service Representative in Norman, OK

    I have been working at Embassy Suites

    Pros

    Extremely well run hotel. Managers are accomodating to employees and guests. Overall appreciation of employees which is nice. Lots of task variety. They like to hire from within so all managers know what employees have done because they have done it and the opportunities are visibile and available.

    Cons

    8 hour shifts can be long, but the task variety makes it go quickly.

    Advice to ManagementAdvice

    none

    Recommends

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