Emeritus Senior Living
2.4 of 5 205 reviews
www.emeritus.com Seattle, WA 5000+ Employees

Emeritus Senior Living Reviews

Updated Apr 7, 2014
All Employees Current Employees Only

2.4 205 reviews

                             

39% Approve of the CEO

Emeritus Senior Living President and Chief Executive Officer Granger Cobb

Granger Cobb

(92 ratings)

32% of employees recommend this company to a friend
79 Employee Reviews Back to all reviews
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Wasted 2 years

Anonymous Employee (Former Employee)

I worked at Emeritus Senior Living full-time for more than a year

ProsWhen I started we had a wonderful management team. The staff are very dedicated to taking care of the residents.

ConsThe regional, division and corporate managers are not accountable to anyone. They seem driven to get their quarterly bonuses without regard to consequences.

Advice to Senior ManagementFollow up on what you promise.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A company committed to shareholders and bonuses to corporate officers

Management (Current Employee)

I have been working at Emeritus Senior Living full-time for more than a year

ProsEvery employee works with passion to make up for the massive vacuum created between management and quality service. A great atmosphere at associate/ground floor level.

ConsInput is a forbidden philosophy. Spending money to save money not an option. Balance sheets not service is the only goal.

Advice to Senior ManagementPray that you eventually do not become victims of your own making and with your consciences may be sooner than you think.

No, I would not recommend this company to a friend

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Hostile coworkers, favoritism

ACMA (Current Employee)
Tulsa, OK

I have been working at Emeritus Senior Living full-time for more than 3 years

ProsGood benefits. Very nice residents

ConsSome of the workers can get away with anything. Resident neglect and whatever. Does no good to complain. Too many call ins every day. Revolving door. They only care for the profits. Once they get the resident in that's it. Money talks and B S runs the company. Money hungry. The food is very substandard. Memory units full of people that belong in a nursing home.They will take anybody. They are breaking your back not theirs. Very stingy to buy supplies needed. They have so many lawsuits it is pathetic. It is a surprise we are still open. State came in last year and had a field day. Lots of fines. Not enough housekeeping. Place is dirty.

Advice to Senior ManagementYou sure need to let go of bad workers. Quit favoring the bad ones. Have some positive things to say. Stand by your good worker. Buy needed supplies.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Management horribly dishonest

Anonymous Employee (Former Employee)
Danville, CA

I worked at Emeritus Senior Living full-time for more than a year

Prosno reason on earth to work here.

ConsChallenges are many. Executive Director had no management skills. Horribly non-supportive, altered performance review, denied raises to other overworked employees. She was unfair, non-compassionate, very misleading with seniors. Never a straight answer.

Advice to Senior ManagementLIsten to your seniors. If they ask for 1 computer give it to them. This is the time of their life when the little things really matter. Do not assume they will forget. Get your staffing up to par so that your community runs smoothly.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Worse job ever

Resident Care Director (Former Employee)
Baltimore, MD

I worked at Emeritus Senior Living full-time for more than a year

ProsThe residents and the hard workers

ConsPoor management did not support the other managers. Not honest. Would not investigate situations. Talked about you behind your back. Corporate in Seattle did not know what was going on and if they did shame on them

Advice to Senior ManagementBest thing that happened is they got sold and bought out. Hopefully this new group will not be hands off and they get rid of old emeritus corporate people

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Unethical Greedy Company

Executive Director (Former Employee)
Lubbock, TX

I worked at Emeritus Senior Living full-time for less than a year

ProsSalary and good people to work with daily at the individual property level.

ConsThis is a national company on the stock market. They expect sales, sales, sales on a weekly basis and to boost profits any way possible. I was an Executive Director and could only tolerate their practices for 2 months before I quit. You are monitored by a regional team of directors who can come in and manage your property over you at any time if they think you are doing something that could affect them getting their bonuses. They do not value customers or residents at an individual level, only what they can make off of them. It was an ethical nightmare and I would not place my family member in this profit-driven atmosphere. If you are unsure, just look at their turnover rate for management in your local paper. Make sure you research this company well before you get on board.

Advice to Senior ManagementYour business practices are unethical and you can still be a profitable company if you remember that healthcare can make money while still providing excellent care. The greed of the upper management and those at regional levels for big bucks should be investigated further than the PBS investigative report done in 2013 exposing the "shut the back door" business model to ensure you squeeze every resident for cash. These are humans....

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Sinking of the Titanic has begun

Executive Director (Current Employee)
Seattle, WA

I have been working at Emeritus Senior Living full-time for more than 5 years

ProsResidents, staff who care about residents, paycheck.

ConsPoor work/life balance. No comp time even when you work 7days a week 70-80hrs each week. Pays on very low end not competitive. Only focus is revenue/occupancy not resident care or taking care of employees. Greedy power hungry upper level management who operate by threats and fear of losing your job. VP constantly saying "I am done with you having 1 to 2 vacant apartments each month" Company culture has changed drastically in last few years. Worse after Frontline story aired. Frontline care staff hours cut to the bare bone, budget cuts, no investing back into communities. It seems company is in big trouble.

Advice to Senior ManagementAsk yourselves is this truly the legacy you want to be known for? Don't ask yourselves in the boardroom, but ask yourself this at night when you lay your head down on your pillow.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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it is a crap show

Anonymous Employee (Current Employee)

I have been working at Emeritus Senior Living part-time for more than 3 years

Prosthe residents I guess. no one else makes that place worth a darn.

Conseverything, the pay, lack of professionalism, no concern for their seniors, nursing director does not even know how to type up a darn schedule- she claims to be so smart but yet, she cannot even get herself together. place is going down hill fast.

Advice to Senior Managementhire competent people, stop hiring managers that are not qualified.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Has to be the worst company to work for EVER!!

Anonymous Director Community Level (Current Employee)

I have been working at Emeritus Senior Living full-time for more than a year

ProsOf course the residents and some of your co-workers on the community level

ConsEVERYTHING ELSE-
Take a look at the turnover....

Advice to Senior ManagementDivisional and Regional's need to learn how to motivate and manage. All they know how to do is DEMOTIVATE and MICROMANAGE...... They Drain your energy, and don't have a clue how to treat professionals because they are not the least bit professional themselves. Maybe you big corporate VP's should listen to some of these conference calls they love to hold... the brow beating and the way they belittle and try to shame employees is sickening... or maybe this is how you too manage people... I'm not sure. BUT don't you ever wonder why there is such high turnover in YOUR communities??? I can't imagine this is good for business and certainly isn't good for your profits- I'm no genius but after the Frontline story you would think you might try something different ?
But hey I'm just one of your anonymous email employees at the community level what do I know!!!! Oh and BTW...... yes I'm seeking other employment... as fast as I can- as are the other directors

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Avoid unless absolutely necessary.

Licensed Practical Nurse (Former Employee)
Missoula, MT

I worked at Emeritus Senior Living full-time for more than 5 years

ProsAn income to keep from starving.

ConsLike being on a slave ship.

Advice to Senior ManagementAppreciate your employees.

No, I would not recommend this company to a friend

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