Emeritus Senior Living

www.brookdale.com
Employer Engaged

Emeritus Senior Living Reviews

Updated February 23, 2015
Updated February 23, 2015
107 Reviews
1.0
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
T. Andrew Smith
107 Ratings

Review Highlights

Pros
  • enjoy the teams i work with and the ability to support others in making a positive work environment (in 10 reviews)

  • I look forward to coming to work everyday (in 4 reviews)


Cons
  • Upper management within the facility and Corporate does not follow their own policies and ethics (in 8 reviews)

  • Everyone sleeps with each other in empty rooms the residents are not a priority here (in 75 reviews)

More Highlights

107 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Too much turnover throughout the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Nursing Assistant in Durham, NH
    Former Employee - Certified Nursing Assistant in Durham, NH

    I worked at Emeritus Senior Living

    Pros

    Staff were kind to each other and supportive
    Flexible hours

    Cons

    Unprofessional management
    Incorrect paychecks
    Management did not care enough about the residents
    Understaffed
    Tension between 1st, 2nd, and 3rd shift staff
    Improper training

    Advice to ManagementAdvice

    Please consider the work that you're involved in. These are human beings we take care of.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Worst Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Practical Nurse in Maple Heights, OH
    Former Employee - Licensed Practical Nurse in Maple Heights, OH

    I worked at Emeritus Senior Living full-time (more than a year)

    Pros

    worse place to be working

    Cons

    Risk to be a worker

    Advice to ManagementAdvice

    complete make over for management

    Doesn't Recommend
    Negative Outlook
  3.  

    Terrible place for workers and residents.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Emeritus Senior Living

    Pros

    The residents are nice and that is about it.

    Cons

    No room for advancement, micromanaged some days, other days the management is no where to be found. Poor communication between management and staff. Horrible pay.

    Advice to ManagementAdvice

    Treat your staff with respect.

    Doesn't Recommend
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Difficult industry to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Seattle, WA
    Current Employee - Marketing in Seattle, WA

    I have been working at Emeritus Senior Living full-time (more than a year)

    Pros

    The senior living industry can be very satisfying in the sense that at some level every employee has an amazing opportunity to help seniors. There are positions within the senior living industry for professionals of all sorts of experience, be it IT, medical, accounting, business development - and more.

    While at Emeritus, there were many opportunities to be a part of amazing projects and there are so many amazing people that work for the company, at every level of the organization.

    Cons

    Many...
    It's difficult to hear about so many family members complaining about the care of their loved ones, even if there seems to be more people happy than unhappy, it is still difficult and makes you wonder what is going wrong with the organization. It's also difficult to hear so many employees complain about being paid poverty level wages, while also complaining about the facilities.

    Communication isn't that great between managers and subordinate at the corporate level. Manager more concerned over own career than empowering subordinates.

    This place is fine to work if you're not the family breadwinner.

    Advice to ManagementAdvice

    None.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    No room for growth. Very low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medication Technician
    Former Employee - Medication Technician

    I worked at Emeritus Senior Living

    Pros

    The residents are very friendly

    Cons

    The resident to employee ratio is very high

    Advice to ManagementAdvice

    Hire more staff and change the pay rate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Support system is unbelivable

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Emeritus Senior Living

    Pros

    The residents are delightful
    Charge nurse and CNAs are easy to get along with
    Residents family are kind and respect and support the CNAs and Charge Nurses

    Cons

    Management is terrible.Especially new managements is worse. They fire their old employees fore new ones. The residents and employees do not get the support they need and the CNAs are always put down. They also have the maintenance man spying on the nursing staff. About over 24 residents per CNA. And out of that 24 only 1-2 residents are able to do ADLs on their own. The rest need full assistant. And your lucky to even have one resident that does self ADLs. You always work during your brake cause you alone have so many residents.

    Advice to ManagementAdvice

    Your worker are humans. Treat them with respect and support them. Getting rid of your old employees for new ones is not acceptable or professional.

  8. 2 people found this helpful  

    The Vps in company told all Directors to fill out a review on here to make them look better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Emeritus Senior Living full-time (more than 5 years)

    Pros

    Seniors residents free meals close parking.

    Cons

    Lies and cover ups. They want to rob Seniors of their money and have us pretend it's a great place to work. We do what we need to, so as to make a living. It's hard when we know the company is not delivering on the promises they make to families. ALL ABOUT The Bottom Line AND dollar! Do yourself a favor and don't move into an Emeritus or Brookdale company. Go to the small mom and pops, they still care. My VP team don't even pretend to like Seniors.

    Advice to ManagementAdvice

    Pray for forgiveness you are going to need it!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Management only cares about profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medication Aide in Loma Linda, CA
    Former Employee - Medication Aide in Loma Linda, CA

    I worked at Emeritus Senior Living full-time (more than 5 years)

    Pros

    The residents and families that appriciate you and thank you for all your hard work. Some staff members are awesome.

    Cons

    The management being in people that are not appropriate for assistance living that needed to be put into a lock down alzhheimers facility but don't mention that to families. You have to be related to the Executive Director to move up in the company. They tell you to do things that are not proper protocal then when they get catch by state they all of a sudden where unaware of the situation. Degrade staff and nothing kept confidential. Everyone sleeps with each other in empty rooms the residents are not a priority here.

    Advice to ManagementAdvice

    They need to clean house of every single one

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Job From Hell due to Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Emeritus Senior Living full-time (more than a year)

    Pros

    Enjoyed the residents and the creativity of the job. I was there for approximately one year.

    Cons

    Too many to list. Mainly management showed zero respect for employees. Some of us were treated very badly. A terrible experience for me!

    Advice to ManagementAdvice

    Hopely your new takeover company, Brookdale Senior Living, will clean house and bring in new management

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    completely unethical, disheartening and dishonest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Emeritus Senior Living

    Pros

    wonderful residents, the building had a nice atmosphere

    Cons

    Ethics first hotline is a joke and does nothing more than fulfill a requirement. Receive no support or response as a result of using this hotline. Upper management within the facility and Corporate does not follow their own policies and ethics. Do not hold people accountable for their actions. Fail to address concerns of neglect, care issues, protect residents and their rights and investigate properly. Allow unqualified, oblivious, incompetent people to hold positions they should not. Allow and encourage bullying, retaliation, dishonesty and cover up to protect themselves rather than the residents. Completely dishonest in numerous areas, [payroll, health insurance offerings, state surveys to name just a few] and seem to have a lot of influence and/or power with various government entities. Admit residents that require much more care and monitoring than a less than experienced, skeleton staff can handle safely, which would also include med techs whose training is far from adequate as well as fail to possess needed knowledge about diseases let alone the medications they are handing out. No teamwork or support in and from upper management. Daily activities provided to residents is pitiful, no encouragement to attend, nothing stimulating provided to those with dementia. Resident autonomy is not encouraged or fostered. Fail to involve, educate, provide choices to residents regarding their care, illness, billing. Fail to provide diabetic and other prescribed diets. I can go on, but feel it senseless.

    Advice to ManagementAdvice

    acknowledge, investigate and personally address the users of the ethics first hotline and in an ethical manner. Dont find fault or place blame on the users of the hotline as a result of your own wrong doing. Hold people accountable, follow adopted policy, procedure and ethics. Be more attentive to concerns raised by staff. Provide better and more extensive training to the med techs, with better pay. Quit admitting or keeping residents that are medically unstable, require to much assistance with ADL's. Increase staff. Reward honesty and commitment of staff who value providing good, high quality care. Quit focusing on dollar amounts. Focus on providing quality care and giving the residents the value they pay for. Here too I could go on and on. READ YOUR REVIEWS and take what people say or feel as bad going on and take it to heart. You encourage these people who have concerns to put them to the ETHICS FIRST hotline, I suggest you actually formally communicate with these people, let them know what you are doing about it, and prove it.

    Doesn't Recommend
    Disapproves of CEO

Emeritus Senior Living Photos

Beautiful Assisted Living Facilities
A Beautiful Family Reunion for One of the Residents
Alzheimer's Walk

+ Add Photo

Work at Emeritus Senior Living? Share Your Experiences

Emeritus Senior Living

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.