Encore Capital Group

  www.encorecapital.com
  www.encorecapital.com

Encore Capital Group Reviews

51 Reviews
3.3
51 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Encore Capital Group President and CEO Kenneth A. Vecchione
Kenneth A. Vecchione
6 Ratings

14 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at Encore Capital Group full-time (more than an year)

    Pros

    Excellent commitment to employees, Honest and highly involved Leadership, Focus on Growth, Compliance to Laws, Commitment to CBOR, Financially strong

    Cons

    Very fast paced changes, Critical projects are sometimes rushed through

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    BSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst in San Diego, CA
    Current Employee - Business Systems Analyst in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    Innovative company with a lot of young people.

    Cons

    Sometimes management is a little overzealous with their management choices.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Admin Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in San Diego, CA
    Current Employee - Administrative Assistant in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 5 years)

    Pros

    Great Company to work for! Lots of opportunity

    Cons

    Benefits arent great wish we had more options

    Advice to ManagementAdvice

    Offer more benefit options

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good company to work for with bright future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analytics in San Diego, CA
    Current Employee - Analytics in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    Work life balance, fun atmosphere to work in

    Cons

    average comp, direction of company is constantly changing

    Advice to ManagementAdvice

    keep creating internal growth opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Senior Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Analyst in San Diego, CA
    Current Employee - Senior Operations Analyst in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    - Great work life balance
    - Workplace has a family like environment
    - Fun outings
    - Learn a lot quickly
    - Exposure to leadership
    - Strong technical skill development

    Cons

    - Pay is well below average which is a shame because that is the main reason people end up leaving
    - Investment in offshore technical support makes life difficult

    Advice to ManagementAdvice

    Pay top talent

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great culture, executives very competent with open door policies, employees treated fairly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Operations in San Diego, CA
    Former Employee - Operations in San Diego, CA

    I worked at Encore Capital Group

    Pros

    Compensation was generous, reviews were fair, HR was gerenally responsive to employee complaints, promotions are frequent. Overall, company has a great culture and a comfortable yet challenging environment. The workforce tends to be younger (lots of 20 and 30 somethings moving into the San Diego area) and it is a great place to work from a social standpoint.

    Cons

    Occassional poor hiring and firing decisions are made with respect to management. Health insurance benefits are less than desirable and decrease further every couple of years.

    Advice to ManagementAdvice

    Provide stock or equivalent benefits to a broader group of employees.

    Recommends
    Approves of CEO
  8.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Diego, CA
    Current Employee - Senior Software Engineer in San Diego, CA

    I have been working at Encore Capital Group

    Pros

    profitable business with great grow strength

    Cons

    overkilled departments, not very efficient

    Advice to ManagementAdvice

    focus on the profit

    Recommends
    Approves of CEO
  9.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Exe in Gurgaon, Maharashtra (India)
    Current Employee - Customer Care Exe in Gurgaon, Maharashtra (India)

    I have been working at Encore Capital Group full-time (less than an year)

    Pros

    Employee centric, good people and facilities are awsome

    Cons

    Nothing, everything seems to be good

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Excellent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Process Expert in Gurgaon, Haryana (India)
    Former Employee - Process Expert in Gurgaon, Haryana (India)

    I worked at Encore Capital Group full-time (more than 5 years)

    Pros

    The work environment,the managament and the flexibility while working

    Cons

    Nthing bad with that company

    Advice to ManagementAdvice

    They should be more open and wider thinking and strongly believe in open door policy.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Encore Capital Group

    Pros

    Flexible scheduling; good work-life balance

    Cons

    Poor employee selection at times

    Advice to ManagementAdvice

    Keep showing your employees that you value them. It really does pay off.

    Recommends
    Neutral Outlook
    No opinion of CEO

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