Encore Capital Group

www.encorecapital.com
Employer Engaged

Encore Capital Group Reviews

Updated February 24, 2015
Updated February 24, 2015
21 Reviews
4.0
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Encore Capital Group President and CEO Kenneth A. Vecchione
Kenneth A. Vecchione
21 Ratings

Review Highlights

Pros
  • Great work life balance, great views (if you're working in the corporate office) (in 10 reviews)

  • I relocated to San Diego a couple of years ago and applied for a position with Encore Capital (in 4 reviews)


Cons
  • Non-supportive, experienced senior management (in 3 reviews)

More Highlights

21 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Overall, it's just like any other larger company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Encore Capital Group

    Pros

    I really like the people who work here. They're down to earth and for the most part willing to listen to suggestions and take feedback.

    Cons

    It can sometimes be a little bureaucratic and there definitely a difference in people's perceptions of the value analysts bring compared to other roles in the company.

    Advice to ManagementAdvice

    Try to push to make things equal where you're able to.

  2.  

    Needs a better atmosphere

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Encore Capital Group

    Pros

    Good entry-level pay, good corporate events

    Cons

    Not very collaborative, needs to have an outlook that attracts the younger generation

  3.  

    company culture in the whole company promotions company value salary training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Encore Capital Group

    Pros

    “Steady work place. Benefits are average.”

    Cons

    “You may get laid off without advance notice due to a "job elimination" decision.”

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    A great company with an exciting future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Encore Capital Group full-time

    Pros

    Everyday I'm challenged with new tasks, projects and opportunities. Encore is growing quickly, which has created a changing environment that helps keep me engaged.

    Cons

    Sometimes new tasks are not well thought out and may require work to be redone using different assumptions.

    Advice to ManagementAdvice

    Spend less time reacting and more time planning.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at Encore Capital Group full-time (more than a year)

    Pros

    Excellent commitment to employees, Honest and highly involved Leadership, Focus on Growth, Compliance to Laws, Commitment to CBOR, Financially strong

    Cons

    Very fast paced changes, Critical projects are sometimes rushed through

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    BSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst in San Diego, CA
    Current Employee - Business Systems Analyst in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    Innovative company with a lot of young people.

    Cons

    Sometimes management is a little overzealous with their management choices.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Admin Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in San Diego, CA
    Current Employee - Administrative Assistant in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 5 years)

    Pros

    Great Company to work for! Lots of opportunity

    Cons

    Benefits arent great wish we had more options

    Advice to ManagementAdvice

    Offer more benefit options

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good company to work for with bright future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analytics in San Diego, CA
    Current Employee - Analytics in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    Work life balance, fun atmosphere to work in

    Cons

    average comp, direction of company is constantly changing

    Advice to ManagementAdvice

    keep creating internal growth opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Senior Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Analyst in San Diego, CA
    Current Employee - Senior Operations Analyst in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    - Great work life balance
    - Workplace has a family like environment
    - Fun outings
    - Learn a lot quickly
    - Exposure to leadership
    - Strong technical skill development

    Cons

    - Pay is well below average which is a shame because that is the main reason people end up leaving
    - Investment in offshore technical support makes life difficult

    Advice to ManagementAdvice

    Pay top talent

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Great culture, executives very competent with open door policies, employees treated fairly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Operations in San Diego, CA
    Former Employee - Operations in San Diego, CA

    I worked at Encore Capital Group

    Pros

    Compensation was generous, reviews were fair, HR was gerenally responsive to employee complaints, promotions are frequent. Overall, company has a great culture and a comfortable yet challenging environment. The workforce tends to be younger (lots of 20 and 30 somethings moving into the San Diego area) and it is a great place to work from a social standpoint.

    Cons

    Occassional poor hiring and firing decisions are made with respect to management. Health insurance benefits are less than desirable and decrease further every couple of years.

    Advice to ManagementAdvice

    Provide stock or equivalent benefits to a broader group of employees.

    Recommends
    Approves of CEO

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