Encore Capital Group Reviews

Updated July 30, 2015
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4.0
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Encore Capital Group President and CEO Kenneth A. Vecchione
Kenneth A. Vecchione
6 Ratings

Pros
  • Managers are very supportive of Work Life balance which I like (in 10 reviews)

  • Good work environment in the company (in 4 reviews)

Cons
  • Non-supportive, experienced senior management (in 3 reviews)

More Pros and Cons

27 Employee Reviews

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  1. Helpful (1)

    Corporate Counsel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Counsel in San Diego, CA
    Current Employee - Corporate Counsel in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Encore Capital Group full-time (More than a year)

    Pros

    ECG is a great place to establish and/or develop your career. At ECG, you will get an opportunity to put theory into practice to a greater extent than at some of the larger financial institutions. ECG offers a pretty good benefits package and an amazing employer contribution to employee retirement plans. Colleagues are sharp and nice despite having awesome credentials. Management will typically work with you as long as you work with them and produce quality work.

    Cons

    ECG could use some improvement when it comes to technology and salaries could be a little more competitive.

    Advice to Management

    Ensure that employees have all the tools necessary to successfully perform their job functions.


  2. Constant change, leading the collections industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Encore Capital Group full-time (More than 10 years)

    Pros

    Generous PTO policy Smart, friendly employees Strategic decision-making Consumer point of view policies

    Cons

    No room for advancement Workforce downsizes Constant change in policies Increase in non-domestic work

    Advice to Management

    It's okay to put career pathing decisions into employee hands but make sure you have a system in place to support actual development of employees.


  3. Overall, it's just like any other larger company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I really like the people who work here. They're down to earth and for the most part willing to listen to suggestions and take feedback.

    Cons

    It can sometimes be a little bureaucratic and there definitely a difference in people's perceptions of the value analysts bring compared to other roles in the company.

    Advice to Management

    Try to push to make things equal where you're able to.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Needs a better atmosphere

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good entry-level pay, good corporate events

    Cons

    Not very collaborative, needs to have an outlook that attracts the younger generation


  6. company culture in the whole company promotions company value salary training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    “Steady work place. Benefits are average.”

    Cons

    “You may get laid off without advance notice due to a "job elimination" decision.”


  7. A great company with an exciting future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Encore Capital Group full-time

    Pros

    Everyday I'm challenged with new tasks, projects and opportunities. Encore is growing quickly, which has created a changing environment that helps keep me engaged.

    Cons

    Sometimes new tasks are not well thought out and may require work to be redone using different assumptions.

    Advice to Management

    Spend less time reacting and more time planning.


  8. Helpful (1)

    Great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Encore Capital Group full-time (More than a year)

    Pros

    Excellent commitment to employees, Honest and highly involved Leadership, Focus on Growth, Compliance to Laws, Commitment to CBOR, Financially strong

    Cons

    Very fast paced changes, Critical projects are sometimes rushed through


  9. BSA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in San Diego, CA
    Current Employee - Business Systems Analyst in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Encore Capital Group full-time (More than 3 years)

    Pros

    Innovative company with a lot of young people.

    Cons

    Sometimes management is a little overzealous with their management choices.


  10. Admin Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in San Diego, CA
    Current Employee - Administrative Assistant in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Encore Capital Group full-time (More than 5 years)

    Pros

    Great Company to work for! Lots of opportunity

    Cons

    Benefits arent great wish we had more options

    Advice to Management

    Offer more benefit options


  11. Helpful (1)

    Good company to work for with bright future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analytics in San Diego, CA
    Current Employee - Analytics in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Encore Capital Group full-time (More than 3 years)

    Pros

    Work life balance, fun atmosphere to work in

    Cons

    average comp, direction of company is constantly changing

    Advice to Management

    keep creating internal growth opportunities



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