Encore Capital Group

  www.encorecapital.com
  www.encorecapital.com

Encore Capital Group Reviews

Updated December 8, 2014
Updated December 8, 2014
58 Reviews
3.2
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Encore Capital Group President and CEO Kenneth A. Vecchione
Kenneth A. Vecchione
8 Ratings

Review Highlights

Pros
  • Great work life balance, great views (if you're working in the corporate office) (in 10 reviews)

  • I relocated to San Diego a couple of years ago and applied for a position with Encore Capital (in 4 reviews)


Cons
  • Non-supportive, experienced senior management (in 3 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A great company with an exciting future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Encore Capital Group full-time

    Pros

    Everyday I'm challenged with new tasks, projects and opportunities. Encore is growing quickly, which has created a changing environment that helps keep me engaged.

    Cons

    Sometimes new tasks are not well thought out and may require work to be redone using different assumptions.

    Advice to ManagementAdvice

    Spend less time reacting and more time planning.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at Encore Capital Group full-time (more than an year)

    Pros

    Excellent commitment to employees, Honest and highly involved Leadership, Focus on Growth, Compliance to Laws, Commitment to CBOR, Financially strong

    Cons

    Very fast paced changes, Critical projects are sometimes rushed through

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    BSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst in San Diego, CA
    Current Employee - Business Systems Analyst in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    Innovative company with a lot of young people.

    Cons

    Sometimes management is a little overzealous with their management choices.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Admin Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in San Diego, CA
    Current Employee - Administrative Assistant in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 5 years)

    Pros

    Great Company to work for! Lots of opportunity

    Cons

    Benefits arent great wish we had more options

    Advice to ManagementAdvice

    Offer more benefit options

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good company to work for with bright future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analytics in San Diego, CA
    Current Employee - Analytics in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    Work life balance, fun atmosphere to work in

    Cons

    average comp, direction of company is constantly changing

    Advice to ManagementAdvice

    keep creating internal growth opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Senior Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Analyst in San Diego, CA
    Current Employee - Senior Operations Analyst in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    - Great work life balance
    - Workplace has a family like environment
    - Fun outings
    - Learn a lot quickly
    - Exposure to leadership
    - Strong technical skill development

    Cons

    - Pay is well below average which is a shame because that is the main reason people end up leaving
    - Investment in offshore technical support makes life difficult

    Advice to ManagementAdvice

    Pay top talent

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Great culture, executives very competent with open door policies, employees treated fairly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Operations in San Diego, CA
    Former Employee - Operations in San Diego, CA

    I worked at Encore Capital Group

    Pros

    Compensation was generous, reviews were fair, HR was gerenally responsive to employee complaints, promotions are frequent. Overall, company has a great culture and a comfortable yet challenging environment. The workforce tends to be younger (lots of 20 and 30 somethings moving into the San Diego area) and it is a great place to work from a social standpoint.

    Cons

    Occassional poor hiring and firing decisions are made with respect to management. Health insurance benefits are less than desirable and decrease further every couple of years.

    Advice to ManagementAdvice

    Provide stock or equivalent benefits to a broader group of employees.

    Recommends
    Approves of CEO
  9.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Diego, CA
    Current Employee - Senior Software Engineer in San Diego, CA

    I have been working at Encore Capital Group

    Pros

    profitable business with great grow strength

    Cons

    overkilled departments, not very efficient

    Advice to ManagementAdvice

    focus on the profit

    Recommends
    Approves of CEO
  10.  

    Earn and Learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Gurgaon, Haryana (India)
    Former Employee - Account Manager in Gurgaon, Haryana (India)

    I worked at Encore Capital Group full-time (more than an year)

    Pros

    Work life balance is good and of the best place to work in India

    Cons

    Nature of business is outsourcing,

    Advice to ManagementAdvice

    Diversify business to other financial services along with debt management.

    Doesn't Recommend
    Neutral Outlook
  11.  

    It's being more than 5 years in the company and i love my work as well as the company. Like second Home for me!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Encore Capital Group full-time

    Pros

    Lot of opportunities to work under the guidance of leader of market irrespective analytic s, IT, ops.
    Work Life balance is good

    Cons

    Too much group-ism, this is what i personaly found in last few years

    Advice to ManagementAdvice

    You all are best

Encore Capital Group Photos

Working at Encore Capital

+ Add Photo

Work at Encore Capital Group? Share Your Experiences

Encore Capital Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.