Encore Capital Group Reviews

Updated February 4, 2015
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13 Reviews
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Encore Capital Group President and CEO Kenneth A. Vecchione
Kenneth A. Vecchione
11 Ratings

13 Employee Reviews

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  1. Overall, the best company I have ever worked for, hands down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - File Clerk in San Diego, CA
    Former Contractor - File Clerk in San Diego, CA

    I worked at Encore Capital Group as a contractor (less than a year)

    Pros

    - Excellent culture, at least in the Mission Valley location
    - Professional but fun, younger work force
    - Clean, new working environment with plenty of natural light (again at least in the Mission Valley tower location)
    - Keep your head down, do your work, and people WILL notice
    - Personally, I experienced very little micro-managing, but others' experiences may be different

    Cons

    - The language in the office can get a little colorful, but that is due to the very down to earth culture. Sort of comes with the territory. Might bother some people.

    Advice to ManagementAdvice

    Unless the culture has changed since I left, you are doing wonderfully, in my opinion/experience. Think about language, however.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 3 people found this helpful

    A great company to work for. Challenging work, opportunities to learn and develop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Encore Capital Group

    Pros

    Great culture. Colleagues are great to work with, care about their work and doing their best for the company. Management team is strong and provides clear direction. Great performance is recognized -- rewards are distributed based on merit.

    Cons

    Collections industry faces a lot of regulatory challenges.

    Advice to ManagementAdvice

    Continue to invest in training and development, and talent management. Offer clearer career pathing.

    Recommends
    Approves of CEO
  3. Good leaders great culture and lot of freedom and empowerment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Gurgaon, Haryana (India)
    Current Employee - Account Manager in Gurgaon, Haryana (India)

    I have been working at Encore Capital Group

    Pros

    Performers have opportunity to earn a lot
    Leadership actually listens to you
    Culture is bayly on the foundation of trust

    Cons

    Rapidly changing global environment

    Advice to ManagementAdvice

    Get ready for globalisation challenges

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful

    I have been working in ENCORE-India center for more than 4 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Group Manager in Gurgaon, Haryana (India)
    Current Employee - Group Manager in Gurgaon, Haryana (India)

    I have been working at Encore Capital Group full-time (more than 5 years)

    Pros

    All of them. The best thing is values followed to the core.

    Cons

    Nothing. I love the company a lot

    Advice to ManagementAdvice

    Keep me in the company

    Recommends
    Positive Outlook
    Approves of CEO
  6. Best Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Analytic Intern in New Delhi (India)
    Former Intern - Analytic Intern in New Delhi (India)

    I worked at Encore Capital Group as an intern (less than a year)

    Pros

    Promotes Professional and personal Growth by providing skills training and tuition assistance
    Excellent Leadership support from the top management
    Work and life balanced environment
    Employees are friendly and helpful, other department people know you by name
    Nearly free lunch and Dinner service, healthy food

    Cons

    Have to open doors for the full time position for the candidates who undergo internship or other training opportunity as they already have an idea about the company business.

    Also have to make the job application procedure more easy to use and friendly.

    Advice to ManagementAdvice

    The company has to diversity the portfolio of business, right now more focus is on charged off debt recovery, to increase market cap and growth in the future. The growth is stagnant and thus need to expand its business.

    Encore has the potential for the growth. The company is mostly focus on debt management and recovery solution mostly for the charged off debt.
    I think to expand the business the corporation has to expand business into the real estate/property financing. This will add diversity and benefit for the company and increases the market cap. (Which is nearly same for since Nov 2013 to Feb2014)

    Recommends
    Negative Outlook
    Approves of CEO
  7. extra ordinary &fun loving .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Gurgaon, Haryana (India)
    Current Employee - Account Manager in Gurgaon, Haryana (India)

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    cool environment & awsome incentives

    Cons

    Its very hard to do Graveyard Shift .it hampers health & life too.

    Advice to ManagementAdvice

    Please stop graveyard shifts

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful

    Awesome place to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Encore Capital Group full-time

    Pros

    I relocated to San Diego a couple of years ago and applied for a position with Encore Capital. I was called by Nicole and we did an initial telephone interview, and was scheduled to come in for a formal interview that week. I met with two members of the HR team, two members of the team that I would be working directly with and one of the company's Senior Vice President's. They were extremely professional, organized and the interviews flowed seamlessly. Although I was not selected for the original position I applied for, management thought that I would be a great fit for another position.

    I was scheduled for another round of interviews, but unfortunately that position wasn't a match either. Nicole was determined that I was an excellent fit for the company, and went above and beyond what I have ever seen any recruiter would have to, in an economy when there are thousands of people searching for jobs. She literally searched for the perfect opportunity and the right fit for me at Encore. It was about a month later that I received an email from Nicole about a position that she knew would be a great fit. I came in for a direct interview with a Senior Vice President, which I would report to, and an hour later I received a phone call extending an offer.

    Let me say that I know how stressful it can be searching for a job. It can be exhausting and discouraging to keep going through the interview process only to be disappointed. What I love about Encore is that from beginning to end they are really working hard for top talent that they truly believe would be a great addition to the Encore family. You may not be offered a position on the 1st, 2nd or even 3rd try. If Encore believes in your talent they will work hard to find the right fit for you!!

    There is plenty of opportunity and room for growth at Encore. If you are looking for a career with a company that values and respects their employees, then look no further. Encore may be the home for you!

    Cons

    It would be nice to have the benefit of working from home at least once a week.

    Advice to ManagementAdvice

    Keep recruiting top talent with the right attitudes and strong core values!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    One hell of a comapan,.FANTASTIC........

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Gurgaon, Haryana (India)
    Current Employee - Account Manager in Gurgaon, Haryana (India)

    I have been working at Encore Capital Group full-time (less than a year)

    Pros

    Employee centric,space to balance your personal and work life..

    Cons

    Ends up waiting for 20 to 30 minutes for your cab since there is not enough parking space inside the office parking..

    Advice to ManagementAdvice

    doing a good job....keep it up..

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful

    the best nine months of my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Encore Capital Group full-time (less than a year)

    Pros

    fun environment with seriousness only about work

    Cons

    not much scope of growth in support functions

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Best Place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RESIDENTIAL EXPERT in Gurgaon, Haryana (India)
    Current Employee - RESIDENTIAL EXPERT in Gurgaon, Haryana (India)

    I have been working at Encore Capital Group full-time (more than a year)

    Pros

    U can show Ur skills

    Cons

    They are always working on issues, and no issue last long enough to be a trouble

    Recommends
    Positive Outlook
    Approves of CEO

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