Energy Transfer Partners

www.energytransfer.com

Energy Transfer Partners Reviews

22 Reviews
3.2
22 Reviews
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Energy Transfer Partners Chairman and CEO Kelcy L. Warren
Kelcy L. Warren
16 Ratings

7 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    This company has grown tremendously but has not built the foundation to absorp that growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant in San Antonio, TX
    Current Employee - Accountant in San Antonio, TX

    I have been working at Energy Transfer Partners full-time (less than a year)

    Pros

    Pay, laid back atmosphere and good benefits.

    Cons

    Lack of professionalism, no communication from managers or intradepartments, people without degrees and accounting degrees performing jobs they don't grasp, no corporate culture of valuing the employees as an asset.

    Advice to ManagementAdvice

    See above. Need to take a tremendous amount of leadership seminars.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    It's all down hill from here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Energy Transfer Partners full-time (more than 10 years)

    Pros

    The employees of ETC are wonderful people with great skills and a can-do attitude.

    Cons

    Employees made this company what it is today but are now tossed aside like yesterday's trash. Your IT and HR departments have fallen apart and now it appears that their job is to eat employees' souls for lunch. Try getting necessary staff positions filled, or give an employee a promotion. Its easier to thread a camel thru the eye of a needle.

    Advice to ManagementAdvice

    Remember, you can have all the meetings you want but its the employees who get the work done. Reward them for their dedication, service, loyalty, long hours, travel, and time way from family. Fix what's broken and get back to being a place the employees want to be because they feel valued (instead of expendable).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    IT Department - Grown into a beast of a company with a Cain and Able IT department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT - Engineer in San Antonio, TX
    Current Employee - IT - Engineer in San Antonio, TX

    I have been working at Energy Transfer Partners full-time (more than 3 years)

    Pros

    The company has been growing steady for years now. The issues that plagued the IT department with low budgets on inferior hardware was being fixed. The IT department was a good place to get your feet wet to learn and grow into a better technician. There were plans to revamp and build IT as an enterprise class department.

    Cons

    IT went through a major restructure in the last integration of the company's it has purchased. With the restructure came new head management people were fired with in hours. IT was splintered between Energy Transfer legacy IT and the acquired company's IT. There is a wall between them that still has no been broken. Being on the legacy end will most likely result in loosing your job and being belittled. The acquired company's IT doesn't understand the infrastructure of what was built and no idea how to use the tools that they have taken control over. This has resulted in the end users having to deal with the pain and suffering of an inadequate IT department. The new management is focused on the idea of best practice to the point that it hinders them useless and system fail while they have meetings talking about the failing system.

    Advice to ManagementAdvice

    You have lost your core values in the company that was built and profitable. Taken on ALL the aspects of the acquired company is a mistake. Things can be learned from them but the principles of the company should not change. Replacing the people who built the company not just in IT is not the responsible thing to do.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    You are either part of the good ol boy network, or you do not exist, no matter your talents.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Houston, TX
    Former Employee - Director in Houston, TX

    I worked at Energy Transfer Partners full-time (more than 5 years)

    Pros

    Reasonable Compensation is the one pro

    Cons

    Just about every other aspect of the company/emploee relationship is a Con

    Advice to ManagementAdvice

    You are a big company now, with big company liabilities. Act like it. Reward your employees based on merit and KSAs, and not how far their nose is up their bosses backside.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Words actually matter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Former Director in San Antonio, TX
    Current Employee - Former Director in San Antonio, TX

    I have been working at Energy Transfer Partners full-time (more than 10 years)

    Pros

    The company is a dynamic and high growth firm who has been both good and lucky in their growth. With their last two acquisitions, they are one of the largest two players in their industry

    Cons

    This growth comes on the backs of the rank and file employees. The company has grown so fast that processes and 'procedures' are often made up as they go. They are proud of the fact that they were a company of less than 500 employees five years ago, but with over 15k today, they need to develop programs to remain fair and consistent on a day to day basis.

    Advice to ManagementAdvice

    Back up and look at your the HR and other programs of the companies you acquired. While they may cast you a couple mils on the bottom line, your +10% turnover rate will fall as employees start to trust that you will be fair across off companies and employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Almost Decent Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Energy Transfer Partners

    Pros

    There's a lack of IT knowledge within the department at the senior most levels. This provides an opportunity to shine by helping with best practices and moving the department forward. The employees doing the work are friendly and competent.

    Cons

    When providing those best practices, you rarely receive recognition. Nepotism runs rampant, and the CIO favors loyalty over competence every time, to the tune of promoting inexperienced people beyond their means. Cheap hardware with lack of redundancy to save a few bucks means consistent outages. Hacks put in place by Sr. Dir of IT create a snowball effect that makes simple tasks difficult to accomplish. The IT mentality of Sr. Mgt. is give users just barely enough to get their jobs done, and force business decisions on them.

    Energy Transfer spends about 20% of what it should be spending on IT as compared to other Fortune 500 companies and it shows.

    Advice to ManagementAdvice

    Embrace best practices, promote based on merit rather than the buddy system. Reduce ROI caused by manual processes throughout the IT department.

    Doesn't Recommend
    Disapproves of CEO
  8. 5 people found this helpful  

    Good company, nowhere near great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Analyst in San Antonio, TX
    Current Employee - Systems Analyst in San Antonio, TX

    I have been working at Energy Transfer Partners

    Pros

    Company is very flexible with schedules and are good when you need to leave for personal matters. Culture is decent although a lot of good ole boy netoworking.

    Cons

    - No praise or recognition for job well done.
    - Pay is on lower 25%.
    - Development management is incompetent. Not stretching the truth.

    Advice to ManagementAdvice

    Definitely more involvment with the little people. Your employees make you look good, so treat them as such. The best employees should always be appreciated and compensated as such. You should keep current on your technologies so that you know what to expect out of your workers and so you can have SOME oversight when some aren't doing so well.

    Disapproves of CEO

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