Enterprise Products Reviews

Updated July 11, 2015
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2.0
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Enterprise Products President, CEO, and Director Michael A. Creel
Michael A. Creel
5 Ratings

Pros
  • Good benefits; but comparable to many here (in 5 reviews)

  • Great benefits pay is good hours are good (in 3 reviews)

Cons
  • Hourly employees treated unfairly managers allowed to yell at you, threaten you, and punish you with no recourse to take (in 3 reviews)

More Pros and Cons

9 Employee Reviews

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  1. Terminal/Plant Operator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Terminal/Plant Operator in Mont Belvieu, TX
    Current Employee - Terminal/Plant Operator in Mont Belvieu, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Enterprise Products full-time (More than 5 years)

    Pros

    Competitive salary in the industry. Company is growing with opportunities to move into different departments. Lots of new process units being constructed.

    Cons

    Management: Isn't consistent on promoting seasoned employees. Seasoned employees have been pasted over with less experienced new hires. Standards within the company differ from each department. Too many broken and forgotten promises. "Good 'ole boy" system is still thriving even though the company is growing rapidly. Raises: Are given every year but are SOLELY on your past years work requirements that management set forth. If you qualify in a new job post after the yearly evaluation (April) you are required to wait till the following year to get your pay raise (many operators have left due to this).

    Advice to Management

    Remember where you came from…no backbone!!!


  2. Helpful (4)

    Not what it used to be. Sadly.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Enterprise Products full-time (More than 5 years)

    Pros

    For the first 3 years I RAVED about working for this company. I've been in my profession for nearly 40 years and this is by far the best company I have worked for. Then Dan Duncan, the founder, died and the sharks took over. Dan started out as a truck driver and built a multi billion dollar enterprise but he never forgot what it meant to take care of the workers. I still love my job after seven years. Excellent pay and benefits. Depends on your location and department as to how well you will be treated.

    Cons

    As eluded to in the Pros section, this company has lost sight of it's employees and has a single focus on it's shareholders. Enterprise, to it's credit continues to make record earnings each quarter but it is also constantly taking away things from the employees. The company has lost a great number of its employees over just the past 4 years because it no longer appears to care for its people. This is a "perception paranoid" driven company. Common sense seems to have gone out the window for fear of an unfavorable perception of everything from peers to managers to the public. Depending on your department, you may or may not love this company. My department is a quagmire of paranoia and backstabbing.

    Advice to Management

    Grow some backbone. The open door policy is an udder lie. You hired professionals, try trusting in them and maybe you'll stop loosing so many. Four years ago I would have give 10 stars as a rating, now I'm afraid 2 is being liberal.


  3. Helpful (2)

    accounting at enterprise products.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Houston, TX
    Current Employee - Senior Accountant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    the work schedule is very nice. you work 8.75 hours mon-thurs and 5 hours on friday. almost as nice as a 9/80 schedule

    Cons

    management is entrenched and myopic. only focus is on largest shareholder. not interested in employee well being or employee job satisfaction/advancement

    Advice to Management

    do away with the open work plans. very distracting. management not concerned with giving employees the best work environment which leads to dis-satisfaction & inability to concentrate/work at one's potential


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  5. Helpful (1)

    Operator/safety coordinator (def: operator coordinates all safety in their area of responsibility) for nearly 20 years.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Pay was good, co-workers good, benefits good. During my time they had a very liberal sick leave program. Pretty much take off at a whim.

    Cons

    Management/supervision will listen to your advice and suggestions then ignore you and do nothing. I mentioned safety issues many times and followed the hierarchy up. I had an unusual connection with Mr. Creel, even lunched with him downtown. Finally mentioned I had some issues, how should I deal with it. He referred me to two VP's and after much anguish I went to one of them with the issues I had tried to solve with lower levels. Inside of one month many changes were made and are ongoing. Less than six months after I exposed the poor safety culture, the West Storage facility blew up. I wish I had acted sooner. After that I began to feel much pressure and less cooperation and help from the safety department. It was obvious I was on my way out. That pressure along with them putting me in unsafe situations broke my health and they would not find work for me and I was 'eased out' on LTD. I am hoping that the culture has changed for the better but from what I read on here, it doesn't sound much improved and turnover rate is worse.

    Advice to Management

    I don't think they will listen because they behave like most of corporate America. The money factor is what it is all about and that is important. However, I would hope that they could get more people oriented. They say that people are their most valuable asset but it doesn't relate to better treatment. I don't know, it's just I sure do have less stress now that I am gone from the company. I teach safety now and am self employed and much happier. I wish them the best.


  6. Helpful (5)

    Pipeline Controller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pipeline Controller in Houston, TX
    Current Employee - Pipeline Controller in Houston, TX
    Recommends
    No opinion of CEO

    I have been working at Enterprise Products full-time (More than a year)

    Pros

    They pay good for your experience. Good benefits. Some good people to work for if you get the right manager and team mates. Good schedule and you get almost all of your days off. I would recommend a friend to get training to go elsewhere.

    Cons

    Prompt the wrong people, if you're not a suck a** forget it even though you have more knowledge and may be better for the job. Management lacks direction. Managers are puppets for the upper management. They PREACH safety but all management cares about is the bottom dollar and how much money is made at all cost. There's a sever lack of professionalism. No bonuses or sick time. You work under a microscope and everyone wants to place blame elsewhere. It's constant CYA. You are a robot and better not make a mistake. Large control room and have lost the TEAM atmosphere. People will step on you to get ahead and try to make you look bad to better themselves. Management lets you know you're just a pee'on and there's constant micro-management and braidment from Management. Management blows the smallest things out of proportion and lets everyone know about it. Over worked and now one cares. High turnover rate. If you want good pay and benefits you have to put up with way to much politics, but that comes with the large setting of the conrtol room. There is a clear divide among control groups. I would take less money for less headache and BS.

    Advice to Management

    Quit putting puppets in positions they can't handle and have folks that will give you a NO answer even when you don't want to hear it, sometimes that needs to be said. Listen to your employees.


  7. Helpful (3)

    Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Enterprise Products full-time

    Pros

    To gain experience for next job.

    Cons

    They don't value talent or experience.


  8. Helpful (5)

    Once Upon a Time, good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    No opinion of CEO

    I worked at Enterprise Products full-time (More than 8 years)

    Pros

    Benefits are competitive with other like companies

    Cons

    People are treated like a number

    Advice to Management

    I was completely satisfied with my employment at Enterprise for the first 6 years and truly looked forward to retiring with the company. However, after many leadership changes in my area, I found myself having to change employers just to get away from the disappointing leadership. It was very evident (even overheard) that employee satisfaction was not a priority on the department heads list. Unfortunately my perception was shared by the majority in my group and even known by a TOP executive and nothing changed.


  9. Helpful (3)

    Good potential, abominable leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Oil Buyer (Driver) in Watford City, ND
    Current Employee - Oil Buyer (Driver) in Watford City, ND
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Enterprise Products full-time (Less than a year)

    Pros

    Good benefits; but comparable to many here. Housing available; very important in this booming oil area.

    Cons

    The most mismanaged facility I have ever seen in my life. The only thing missing is a revolving door on the front of the building. Concerns go unaddressed. Quality people exiting left and right due to the incredibly poor managerial skills of existing management, who get an A' in reactionary management style', but an ' F' in resource utilization and leadership.

    Advice to Management

    Enterprise seems to be a company that cares. Get a risk assessment team up here pronto and conduct exit interviews as well as current employee interviews. Reassess...no matter what the cost in short term profit! Do not rely on the opinions of lower level management above the terminal manager because you are being misled as to what is really happening here - many dissatisfied workers.


  10. Helpful (1)

    Good company, profitable. good benefits. decent compensation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Approves of CEO

    I have been working at Enterprise Products full-time (More than a year)

    Pros

    CEO very knowledgeable leading the company to profitability. If all you want is a decent paycheck, then Enterprise is an OK place to work. Bus fare (or parking) is subsidized. Half day Fridays. Good health care. stock options. Pension 4% match on 401k

    Cons

    Leadership does not cross over to IT dept. Spoiled user with a 'small company' mentality. Micro-managers who don't have the knowledge or experience to make a decision and enforce the 'rules'. No work from home opportunities.



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