Enterprise Rent-A-Car

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Enterprise Rent-A-Car Reviews in Atlanta, GA

Updated December 2, 2014
Updated December 2, 2014
3,361 Reviews
3.2
3,361 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
817 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

21 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Atlanta, GA
    Current Employee - Management Assistant in Atlanta, GA

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    I was able to work with and learn from a great team of individuals. Most of us were close in age, and our regional manager did a great job of celebrating our accomplishments and keeping our spirits up when rentals got slow.

    Cons

    Relatively low pay for how many hours you work, especially if you're on weekend duty or at the airport.

    Advice to ManagementAdvice

    Focus less on delegation and more on being "hands on" with your staff - especially when there is so much turnover and moving around in each branch.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Built and managed relationships with franchise and independent automobile dealers by offering outstanding customer serv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Atlanta, GA
    Former Employee - Account Manager in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    The job offered great flexibility and independence with great work-life balance. No ceiling to earnings potential.

    Cons

    I cannot think of any cons. It was a great job and a great company

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Although the pay is not great, the ability to learn how to run your own business is great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in Atlanta, GA
    Former Employee - Regional Manager in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Training, Family Atmosphere, Team Work, and rewarding (if you work hard), also they provide really good benefits and 401k

    Cons

    LONG HOURS!! There are some politics that go on behind closed doors with upper lever management.
    Training does exist, but you typically have to go ask for it.

    Advice to ManagementAdvice

    Don't lose touch with what made the company such a success to begin with, and don't allow upper level management to play so much politics.

    Take care of customers, Reward hard work.......and let the profits and growth follow.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Decatur, GA
    Former Employee - Branch Manager in Decatur, GA

    I worked at Enterprise Rent-A-Car full-time (more than 5 years)

    Pros

    There is potential to make a lot of money depending on your manager and area manager. If they are willing to take time to train you and develop you. The company believes in customer service and sticks to the company values.

    Cons

    You can be moved to several offices and when you get momentum going you will get moved and setup for the next "challenge". When upper managerment write you off, you are done. Recognize it and find another job asap!

    Advice to ManagementAdvice

    Let employees spend more time in branches they are having success at.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Marietta, GA
    Current Employee - Management Assistant in Marietta, GA

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Good pay, Awesome benefits, Decent people (most of the time), and great training.

    Cons

    Very little "work life balance". You work 50 hours a week and a lot of branches are turning to a 7 day a week operation which makes this "balance" a lot harder. Its worth it for the money if you don't have a family to go home to.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Atlanta, GA
    Current Employee - Customer Service Representative in Atlanta, GA

    I have been working at Enterprise Rent-A-Car part-time (more than an year)

    Pros

    Laid back, friendly, rewarding. The company is really invested in its employees and provides opportunities for growth. They love college students and seek to recruit consistently. No cons here, and it will surely be an enjoyable and rewarding experience if you remain committed and seek to grow within the company.

    Cons

    Long hiring process, which really but a damper on other opportunities. Company values are solid and there are not too many cons to mention. Parking can be a hassle, but if you get to work 10-15 minutes early, you will have no issues.

    Advice to ManagementAdvice

    Speed up hiring process

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    They work hard and reward hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Atlanta, GA
    Current Employee - Branch Manager in Atlanta, GA

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Good benefits, great outings. Lots of friendly people. Constant training and they let you be your own boss. You 100% control your career.

    Cons

    Long hours. You don't mind at first but week after week it starts to wear on you. Management can be as much as 65+ hours per week.

    Advice to ManagementAdvice

    Find a way to increase the work-life balance of employees.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Assistant in Atlanta, GA
    Former Employee - Management Assistant in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Great training, awesome co-workers, locations everywhere, great resume builder, fast advancement

    Cons

    Very long hours, entry level pay, washing cars in suits, customer can get a bit crazy depending on the location,

    Recommends
  10.  

    Previous management trainee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Control Administrator in Atlanta, GA
    Current Employee - Loss Control Administrator in Atlanta, GA

    I have been working at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Ability to promote or go to different departments after proving your abilities, work ethic, and commitment to the company. Great people and great team environment. I have friends for life through ERAC to this day & it's been almost 4 yrs since I've worked there.

    Cons

    Long hours, good but not competitive pay in comparison to hours and time worked per week although if you wait long enough & promote you can increase your income.

    Positive Outlook
    Approves of CEO
  11.  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time

    Pros

    I learned a lot about management and the basics of running a small business. The hours are extremely long at the beginning, but you learn a great deal. You will establish great relationships as you spend a lot of time together. There are so many different departments, you can gain experience in a lot of different areas.

    Cons

    Long hours at the beginning of my career. There is little to no time for much else outside of work.

    Advice to ManagementAdvice

    Establish more work-life balance in rental.

    Recommends
    Positive Outlook
    Approves of CEO

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