Enterprise Rent-A-Car

  www.go.enterprise.com
Work in HR? Unlock Free Profile

Enterprise Rent-A-Car Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

3.0 2,758 reviews

81% Approve of the CEO

Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson

Pamela M. (Pam) Nicholson

(514 ratings)

51% of employees recommend this company to a friend

Review Highlights

Pros
  • Company values hands-on sales people who are wiling to provide exceptional customer service(in 221 reviews)

  • met a lot of great people who I are my friends that I met at enterprise(in 159 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around)(in 413 reviews)

  • If you were to work full time its long hours (730-6) but you never get out at 6(in 805 reviews)

1,469 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    At first I was sold on the dream of moving up in the company, but after being here I'll be leaving soon.

    Management Trainee (Current Employee) Salt Lake City, UT

    ProsExtra bonuses if you get them.

    ConsBusiness Ethics Commitee is a fraud.
    Enterprise is a corrupt bureaucracy.
    Everyone I know in management is a selfish person.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Watch out! The position advertised is a trap!

    Management Trainee (Current Employee) Portland, OR

    ProsThe other MT's you will meet will be pretty cool. Other then that its truly a struggle to find many other pros to the position.
    If you drink the kool aid and sell well I guess you can get a promotion. If you don't mind working 60 hours its great.

    ConsThe worst part is work life balance. Monday mornings could easily go from 6:15a - 6:30p. It was a shock when we were able to come in at 7:00a as an MT. The second worst part is the work load. We were constantly given a huge work load without time to complete it. We were expected to complete what are known as call backs, it was a miracle if you even had time to sit down and complete a few of them. I was continually put on the spot when it came to not having call backs done as I was taking care of customers. I felt more like a chauffeur than an MT, constantly giving people rides to and from our store. Another horrible part is washing cars in a suit. Our service agent was only part time so it was guaranteed you were gonna clean a good amount of cars that day. Our management continued to lie to us and tell us he would eventually be full time, but it never happened. Nothing takes away morale like washing a car and getting your tie sucked up in a vacuum. The company says that they reward hard work, a statement which I now scoff at. In my time never once were we rewarded for all the work we put in.

    Advice to Senior ManagementStop worrying about your bottom line. Many branches are continually understaffed and customer service and back office work suffers because so. Also cut it out with the idea of no look book. I absolutely loathed having to tell customers we didn't have a car for them when they showed up. We are a rental car company! Make sure you don't over book, and leave your MTs out to dry.

    No, I would not recommend this company to a friend

     

    Great training, too much micromanagement

    Anonymous Employee (Current Employee)

    Prosthe sales training is effective and viewed well in industry

    Consmanagement positions become too political and too much like the "good ole boys" club

    Advice to Senior Managementpromote talented and successful individuals

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    LONG DAYS

    Anonymous Employee (Current Employee)

    ProsCareer advancement is a plus

    ConsMeaningless work! Makes you wonder why you attained a degree.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A Grind, long hours, little reward....but if you can stick it out you get rewarded

    Management Trainee (Current Employee)

    ProsCompany hires from within. Other companies will recruit you.

    ConsThe people you deal with, lack of incentives to sell, management forcing you to sell, salary compares to the amount of hours worked, work-life balance, etc.

    Advice to Senior ManagementIf your going to push your people to sell give some commission- or make real rewards besides a monthly $50 gas card for your top performer. Or maybe if people weren't working 10+ hours a day they wouldn't leave so frequently

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Long hours, great people.

    Management Trainee (Current Employee) Santa Clara, CA

    Pros+ Motivated people working with you
    + Great team environment
    + Everything is merit based, not seniority
    + structured program

    Cons+ Long, 50-55 hour work weeks
    + Lpw starting salary (40K)
    + Highly sales driven

    Advice to Senior ManagementMore work life balance. Higher pay.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Great first job out of college. Horrible Hours/Pay.

    Management Assistant (Current Employee) Phoenix, AZ

    ProsOccasional happy hours.
    The people I work with and have met are all incredible.

    ConsThis is a great company if you're a new college graduate. They know we're desperate for employment and they prey on that vulnerability. No one goes to college to wash cars in a suit. The amount of stress we have to deal with isn't worth the job and the work/life balance is abysmal.
    Company is way too conservative.
    Don't even think about moving up if you're not "promotable", and if you are and you're a minority, it's tough to move up. Just look at the people in upper management positions. Even in level 2 or 3 positions. It says a lot.

    No, I would not recommend this company to a friend

     

    Erac

    Anonymous Employee (Current Employee)

    ProsGood training for new employees

    ConsVery low pay to start. Business professional at all times. Must be willing to relocate for any chance of moving up but raises do not compensate for the move.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Long Hours, Little Pay, No Future

    Management Trainee (Current Employee)

    ProsGreat people to work with, all in the same boat as you. Good training for the future. Consistent amount of hours given. Fun events if you're a top seller.

    ConsThis is not the job you want to work at. The hours are extremely long (50+), the pay is pennies compared to anywhere else you might work (less than $14 an hour for a management trainee), and the work is extremely stressful. They also talk about promoting you quickly if you sell well, and I was the top seller in our area. But if you're at a larger branch especially, I've found that they just want you there as labor. No true commitment to getting you promoted. I saw ~15 people in my area alone leave in the year that I worked here.

    Advice to Senior ManagementUnderstand that the employees have lives to live outside of Enterprise. Give them less hours and raise their pay a little, and turnover won't be as high.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Management Trainee

    Anonymous Employee (Current Employee)

    ProsLearn how to sell and overcome objections. Given the opportunity to running a business on your own. A place where someone can improve self in many ways. Customer services, sales, interpersonal skills, and management skill.

    ConsLong hours and not a great pay job.

Worked for Enterprise Rent-A-Car? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.