Enterprise Rent-A-Car Reviews

Updated April 6, 2015
56 reviews filtered by
  • Los Angeles, CA Area
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3.0
56 Reviews
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Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
17 Ratings

56 Employee Reviews

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  1. Great Place For Graduates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Irvine, CA
    Former Employee - Management Trainee in Irvine, CA

    I worked at Enterprise Rent-A-Car

    Approves of CEO
    Approves of CEO

    Pros

    Enterprise will really invest in people who have little experience, but show great potential. When you're hired, they'll bring you to a multiple day training course with other new-hires, where you'll learn about the company, your job, and business in general. When you start, you get a lot of freedom to learn and succeed, but also a lot of support from your branch manager to develop professionally. They only promote form within, so this can be a great place to start a career if it's the right fit.

    Cons

    It's a grind. The sales goals for some of the optional protection products are not realistic if you are really letting the customers know what they are getting. Goals are easy to meet if you're willing to be clever and bundle on the sly, but almost impossible if you're not. It can also get stressful when you don't have enough cars for customer flow.

    Advice to Management

    Keep providing what you provide for employees educationally and experientially, but take some time to honestly assess the methods that must be used to meet sales goals on the management trainee level.

  2. Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Valencia, CA
    Former Employee - Assistant Manager in Valencia, CA

    I worked at Enterprise Rent-A-Car full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people for the most part are hard working and team players. Everyone wants to be in the number 1 spot. Tons of competition. Great benefits and good 401k

    Cons

    Long hours, expect you to relocate for promotions. Very hard work life balance. Expected 11 hour days.

  3. Good Company to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Los Angeles, CA
    Former Employee - Management Trainee in Los Angeles, CA

    I worked at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Supportive, people are great. It can be fun and good discounts!

    Cons

    Guests can be demanding and full of complaints

    Advice to Management

    Would love to see more opportunities open up around my area.

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  5. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Los Angeles, CA
    Current Employee - Assistant Manager in Los Angeles, CA

    I have been working at Enterprise Rent-A-Car full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of overtime? the people are generally young and cool to hang out with. You can learn how to talk to ANYBODY and run a business in the right direction.

    Cons

    a whole lot of hours 55+. You will work weekends too. Management can get too caught up in the bigger picture and ignore everything else or just keep the bare minimum standards of happiness. Unnecessary gossip.

    Advice to Management

    stop breaking promises and just be frank. You might find people better than ever expected.

  6. Pros/Cons Working for Enterprise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Newport Beach, CA
    Former Employee - Management Trainee in Newport Beach, CA

    I worked at Enterprise Rent-A-Car

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    They take on all newbies with zero to little Corporate work experience. You learn some high pressure sales tactics for B2C.

    Cons

    Working in a full suit in an airport during the summer is not practical. They pay you around $12 to be in the management trainee program. There is zero work life balance. Expect to work 60 hours a week and every other weekend. Best to stick it out for a year then move on.

    Advice to Management

    They should offer commission as part of your job performance.

  7. Decent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Los Angeles, CA
    Current Employee - Management Trainee in Los Angeles, CA

    I have been working at Enterprise Rent-A-Car full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment
    Awesome management program

    Cons

    Be prepared to work 10 hour shifts

  8. Great training. Poor pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Los Angeles, CA
    Former Employee - Management Trainee in Los Angeles, CA

    I worked at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Awesome training program. I'll forever be grateful for what I learned.

    Cons

    Crazy work hours for low pay.

  9. A great alternative to joining the military

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Buena Park, CA
    Former Employee - Management Trainee in Buena Park, CA

    I worked at Enterprise Rent-A-Car full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Very close and family like co worker environment . In time you learn how to do basically every job a 16 year old could do combined into one so it's excellent learning for somebody who has never had a job.

    Cons

    It's virtually impossible to have work life balance unless you consider hanging with co workers "life". You eventually get used to shunning all your friends out little by little and going to bed at 930 every night if you want decent nights rest to work your 10-11 hour days. The environment feels like a continuation of college, studying and passing tests for promotions that may or may not happen. There is a good chance your manager will be younger than you and will get a power trip telling you to go drive and pick up a customer every time the phone rings which if you work near a strip of auto centers like I did you could find yourself driving half your work days. If you're a young girl you may feel uncomfortable with some of the shady clientel you have to pick up all alone. Oh yeah the job is 100% sales. Sell damage protection or die. And get paid nothing extra if you do sell it well. Top reps get invited to a dinner at a local bar every two months with a buffet style appetizers that are seldom refilled and 2 beers maximum allowance . Everybody wears suits and tries flirting with management in hopes of a promotion so there 40K jobs can turn into 45K jobs . Maybe you should have thought harder about joining the military ? Ha

    Advice to Management

    Get off your high horse with the power trips and your staff will react much smoother . We are all here under the condition we want to eventually manage and lead on our own as well, thus "trainee" in the title . If I hear the phone ring and I answer it I'll go pick the customer up. I don't need a shrill voice yelling at me on top of the suffering that the job already is .

  10. All in all, a great company but a lot of hours with little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Costa Mesa, CA
    Current Employee - Management Trainee in Costa Mesa, CA

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Co workers and management

    Cons

    Low pay for amount of work

    Advice to Management

    If you are looking to higher only college grad pay more based on other experiences as well.

  11. Good for recent grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Buena Park, CA
    Current Employee - Management Trainee in Buena Park, CA

    I have been working at Enterprise Rent-A-Car full-time (Less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Job security, benefits, great exposure to public, great place to sharpen teeth.

    Cons

    Long hours low pay for requiring a college degree. The main problem is not so much the pay but more over that you work 50-60 hours a week every week.

    Advice to Management

    Staff rental locations to allow people better work life balance.

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