Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com

Enterprise Rent-A-Car Reviews in Los Angeles, CA

3,243 Reviews
3.2
3,243 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
767 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

9 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Enterprise has been great to me and my family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Los Angeles, CA
    Current Employee - Management in Los Angeles, CA

    I have been working at Enterprise Rent-A-Car full-time (more than 10 years)

    Pros

    I started with Enterprise over 25 years ago - way before we were in the top 3 rental companies. To be part of the history, to watch how the company has grown, and to see how they have stayed true to their mission and values has been amazing. Especially as friends have been through layoffs, job hopping, mergers, or worse. I am still here because I like and respect the people I work with, and I still continue to learn and have fun at work every day.

    Cons

    The cons don't come close to the pros. Sometimes long hours, but I DONT bring my work home with me. Any professional who has ownership in their position is going to do what it takes, and that is what I do. My family has been provided for very well, and we have a stable financial future because Enterprise has invested in me as much as I have invested in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A great company that cares about it's employees and customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Rental Manager in Los Angeles, CA
    Current Employee - Area Rental Manager in Los Angeles, CA

    I have been working at Enterprise Rent-A-Car full-time (more than 5 years)

    Pros

    Enterprise follows a hire from within policy in which every employee starts as a management trainee. You will never have a manager ask you to do something they won't or haven't done themselves. Every level of management has worked their way up and can uniquely relate to a brand new employee.
    Most employees truly enjoy coming to work on a daily basis. Having fun in the branches is a must.
    The employees and management are given a lot of autonomy to run a branch and not micro managed on every aspect of daily operations.
    The starting pay has significantly improved and there is a huge potential to increase your pay substantially in just your first couple of years.

    Cons

    The customers and accounts can be difficult at times but that can be said for any company or career that deals with the general public.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Competitive, career starting, customer service oriented, high pressure organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Los Angeles, CA
    Former Employee - Branch Manager in Los Angeles, CA

    I worked at Enterprise Rent-A-Car full-time (more than 8 years)

    Pros

    Company benefits are great!
    Employees are generally easy to get along with and socially outgoing
    Great opportunity to learn how to run and manage a business.

    Cons

    Long hours, even though you're sold on 49-51 hrs/wk to start, depending on what office you begin your career, your hours could easily reach 60 hrs/wk. If you're a manager and you want your office to be successful, you will work no less than 60 hrs/wk.
    High stress due long hours and apathetic attitude from upper management whenever performance is below monthly goals.
    Always looking for the new hot employee, so the area manager/company can boast about them in order to make themselves look better for hiring/training that particular employee and set them as an example for other new employees.

    Advice to ManagementAdvice

    Look at the market around you and the team you build before you start pointing fingers around for 'poor performance.'

    Recommends
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great place to start your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Los Angeles, CA
    Current Employee - Department Manager in Los Angeles, CA

    I have been working at Enterprise Rent-A-Car full-time (more than 10 years)

    Pros

    Lot's and lot's of Experience! This company will teach you how to handle customer complaints, how to properly “Sale” products, how to effectively market yourself and how to manage different people. Promotions are based on your numbers, so it's what you do that gets you promoted. I never planed on staying here, and it's been a great career choice!

    Cons

    Lot's of hours! Customers can be a little challenging.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Best career decision I could have made

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Enterprise Rent-A-Car full-time

    Pros

    Great opportunities, performance based promotions, promotions from within, amazing company culture, strong values. This is a perfect place to start a career if you are looking for something in business.

    Cons

    The hours can be long but you work with fantastic people. This is not a career for everyone but for the right person it's a great choice

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    great opportunity for young professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Pasadena, CA
    Former Employee - Management Trainee in Pasadena, CA

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    fun, camaraderie, interesting, fast, exciting

    Cons

    hard, long, tiring, difficult work

    Advice to ManagementAdvice

    be nice

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Branch Rental Manager in Woodland Hills, CA
    Former Employee - Assistant Branch Rental Manager in Woodland Hills, CA

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Corporate recruiters value Enterprise experience highly.

    Cons

    Long hours, pay is not great.

    Advice to ManagementAdvice

    None.

    Recommends
    Approves of CEO
  9.  

    great fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Buena Park, CA
    Former Employee - Anonymous Employee in Buena Park, CA

    I worked at Enterprise Rent-A-Car

    Pros

    great trianing, amazinig team or workers, great oppurtunity, many locations to relocate

    Cons

    long hours, low pay, too many responsiblilities

    Advice to ManagementAdvice

    better initial trianing

    Recommends
    No opinion of CEO
  10. 1 person found this helpful  

    Enterprise Rent a Car Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Service Agent in Canoga Park, CA
    Current Employee - Service Agent in Canoga Park, CA

    I have been working at Enterprise Rent-A-Car

    Pros

    Great career advancements, discounts for rentals and used car purchases, benefits, very friendly environment, instant friends with all coworkers in all nearby branches.

    Cons

    Very long hours and long weeks. Working for 3 hours on saturdays is not worth waking up early and sacrificing your friday night for.

    Advice to ManagementAdvice

    Better perks and bonuses to alleviate the long hours and weeks and the angry customers we deal with every day.

    Recommends
    Approves of CEO

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