Enterprise Rent-A-Car

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Enterprise Rent-A-Car Reviews

Updated Jul 29, 2014
All Employees Current Employees Only

3.0 2,775 reviews

81% Approve of the CEO

Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson

Pamela M. (Pam) Nicholson

(522 ratings)

51% of employees recommend this company to a friend

Review Highlights

Pros
  • Company values hands-on sales people who are wiling to provide exceptional customer service (in 224 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 159 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 416 reviews)

  • If you were to work full time its long hours (730-6) but you never get out at 6 (in 809 reviews)

More Highlights
1,475 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    GREAT

    Management Trainee (Current Employee) Salinas, CA

    ProsThe Management is great and always looking to help employees. When they say the have an open door policy they really mean it.

    ConsI have not found any issues with the company yet. I have only been there a short time (under a year) but it has been a great experience so far.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Great Entry level job

    Management Assistant (Current Employee) Marietta, GA

    ProsGood pay, Awesome benefits, Decent people (most of the time), and great training.

    ConsVery little "work life balance". You work 50 hours a week and a lot of branches are turning to a 7 day a week operation which makes this "balance" a lot harder. Its worth it for the money if you don't have a family to go home to.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good company to work for, great coworkers

    Anonymous Employee (Current Employee)

    Pros-Coworkers are awesome
    -Benefits
    -Potential for growth

    Cons-Long hours
    -Pay was subpar
    -Work many weekends

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Hard work, great for college grads unmarried

    Management Trainee (Current Employee) Dallas, TX

    ProsFast paced, customer service all day, great 1 on 1 training, strong values and focus on employee development

    ConsLong hours-55 hours max at first...then when promoted....unlimited. Pay is good but not great.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Hard Work Pays Off

    Assistant Branch Rental Manager (Current Employee) Fredericksburg, VA

    ProsFun work environment. Fast Paced. Great company values. Great benefits.

    ConsWork life balance is lacking.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Very good. Laid back and friendly management.

    Service Agent (Current Employee) Fort Wayne, IN

    ProsPretty decent pay for a part-time service agent
    Plenty of hours
    Easy work, washing and driving cars all day
    Talking and meeting new people
    Co-workers are pretty cool and so is the management

    ConsSome days can be very long and tedious if everything is done, but overall still awesome.
    Sometimes there is either over or under staffing, which can cause problems.
    Customers are sometimes angry and take it out on you (part of the job)

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Fits Like a Glove

    Management Trainee (Current Employee) Victorville, CA

    ProsThe training is very in-depth, and my managers were very helpful in developing me as an employee. The hourly wage isn't the best but they make up for it with plenty of overtime. My coworkers are like-minded and we have a blast working together. The employees and management make this a fun place to work!

    ConsDifficult to balance work with personal life, time-off can be difficult to come by if you work at a smaller branch, demanding job working with irate customers on a daily basis.

    Advice to Senior ManagementTaking time to acknowledge your employees for their hard work means a lot after a stressfull day.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Intern Experience

    Management Trainee (Current Employee) Virginia Beach, VA

    ProsHands on training, very professional management staff, and helpful learning techniques for the future.

    ConsWashing cars even though they have car preps, communication between general and assistant managers, and size of some of the offices.

    Advice to Senior ManagementCheck in on the new interns and make sure they feel comfortable and understand all of the new materials.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Okay, so far.

    Anonymous Employee (Current Employee)

    ProsWork from okay.
    Great Pay, to be working from home
    No commute

    Consnight hours
    boring training
    long hiring process

    Advice to Senior Managementoffer more schedules

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Great place to work but needs some changes.

    Customer Service Representative (Current Employee) Nash, TN

    ProsA lot to learn and great mangers who will work with you on HR issues and days you work. Some room to move up in the company but you must show that you want to work and put in the effort for it.

    ConsMicromanagement. Pay could be a little more honestly some of us really work hard even if it's a part time job and would like something just a little more even if it's just 25 or 50 an hour after six months of employment because there is so much turn over. Labor Companies. Seriously, get rid of these people and hire company people they do TERRIBLE work and costing the company more money in the long run in my opinion on damage and HR on these TERRIBLE people. I really like working for the enterprise brand but this is going to destroy the company at large locations ( Airports) in the long run.

    Advice to Senior ManagementI understand that mangers who sell the best are afforded Airport locations to run. In my opinion just because you can sell well doesn't mean that you are a good manger. I think that running a airport location should be run by someone who has a lot time in the field of management than someone who is 25 years old and been with the company for just a few years. These are million(s) dollar locations and I believe you should have someone with more understanding and history with the company because running an airport location is nothing like running a branch location. These are just my opinions.

    Yes, I would recommend this company to a friend

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