Enterprise Rent-A-Car

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  www.go.enterprise.com
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Enterprise Rent-A-Car Reviews

Updated September 29, 2014
Updated September 29, 2014
2,950 Reviews
3.2
2,950 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
615 Ratings

Review Highlights

Pros
  • Company stays true to its values; customer service really IS their way of life (in 233 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 167 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 461 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 857 reviews)

More Highlights

1,572 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Decent internship but long hours and low pay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee Intern
    Current Employee - Management Trainee Intern

    I have been working at Enterprise Rent-A-Car as an intern for less than a year

    Pros

    Very young and enthusiastic employees. I further developed my sales skills and customer service skills. I learned what I do not want to do for the rest of my life. I guess that is what internships are for.

    Cons

    Extremely long hours, Have to wash cars in a suit, Have to deal with extremely angry customers, Have to try and sell protection products on every customer.

    Approves of CEO
  2.  

    Enterprise Rent a Car Lubbock

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee  in  Lubbock, TX
    Current Employee - Management Trainee in Lubbock, TX

    I have been working at Enterprise Rent-A-Car full-time for more than a year

    Pros

    Good opportunity in this economy for young college graduates to obtain an entry level job.

    Cons

    Management seems to place themselves on a pedestal and makes it difficult to be a strong individual.

    Scheduling is also a con. It is very hard to take a day off without 2-3 managers and Assistants grilling you about why you need any time off, that you have rightfully earned. I have had management tell me no. Take you vacation time because we don't wanna have to pay you for those type of PTO when you leave the company.
    Also working at the airport until 1 am on any given night even SUNDAYS is ridiculous!!

    Advice to ManagementAdvice

    Stop lying to new employees, customers and yourselves. Managment has no respect for the workers as ppl. They see us as nobody's who have no voice and numbers to generate them revenue. Also keep your workers happy. No water, no breaks, no lunch breaks at the airport, no employee appreciation or anything from upper managment. Except the one visit a year from the big guys who take advantage of us, come down to tell us the BS they feed everyone and lie about making improvements or hiring more people. Group 65 is a major issue. They are money driven and do not care one bit about family morals or your life physically or mentally

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant  in  Brooklyn, NY
    Current Employee - Management Assistant in Brooklyn, NY

    I have been working at Enterprise Rent-A-Car full-time for more than 5 years

    Pros

    They really do hire a lot of young like minded people so you make some great lasting relationships.
    Upper management always willing to help.
    Flex days are nice where you can get out early on a weekday.

    Cons

    Long hours and not much pay.
    Hard to branch out to different departments outside of rental.
    Promotions tend to be based more on where upper management wants people to be instead of the best qualifying people.

    Neutral Outlook
    No opinion of CEO
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  5.  

    driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shuttle Driver
    Current Employee - Shuttle Driver

    I have been working at Enterprise Rent-A-Car

    Pros

    Good company. Lots of career advancement. Overtime is always possible

    Cons

    job may be obsolete in coming year

    Neutral Outlook
    No opinion of CEO
  6.  

    Waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee  in  Naperville, IL
    Current Employee - Management Trainee in Naperville, IL

    I have been working at Enterprise Rent-A-Car full-time for less than a year

    Pros

    The job title looks great on resumes

    Cons

    The whole interview process was a complete waste of my time and the pay is not high enough.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Intern Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee  in  Laredo, TX
    Current Employee - Management Trainee in Laredo, TX

    I have been working at Enterprise Rent-A-Car full-time for more than 3 years

    Pros

    Amazing experience. Get to drive nice new vehicles all day. Amazing experience to add to a resume

    Cons

    Checking in/out rentals no matter the weather. Pay can be a lot nicer considering the huge profits branches are making. Everybody is overeworked.

    Advice to ManagementAdvice

    Redo compensation

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Enterprise Car Rent A Car

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car part-time for less than a year

    Pros

    Car Rental Benefits really good. About 55% off for personal rental. Also friends and families can get rentals.

    Cons

    There aren't many cons working at this company.

  9.  

    Work hard, learn management, and learn about what customer service is all about

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee  in  Seattle, WA
    Current Employee - Management Trainee in Seattle, WA

    I have been working at Enterprise Rent-A-Car full-time for more than a year

    Pros

    good work atmosphere, camaraderie, and a huge emphasis on employee promotion from within. There is a huge focus on creating employee development through a family-like business that is more positive than anything else.

    Cons

    over 40 hour work week, typically ranges from 50-60 hours. For the pay at the beginning, it is a difficult thing to do. Upward movement is something totally dependent on how your work ethic is.

    Advice to ManagementAdvice

    Be more focused on keeping your employees happy, and focus on creating a good work-life balance with yourself and others.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Area Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car for more than 5 years

    Pros

    Great company learned a lot and have a nice resume now because of them

    Cons

    They will let you go at the drop of a dime if you don't perform.

    Advice to ManagementAdvice

    Be consistent with your decisions

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Cheap company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee Intern  in  New York, NY
    Current Employee - Management Trainee Intern in New York, NY

    I have been working at Enterprise Rent-A-Car as an intern for more than a year

    Pros

    Co-workers, flexible hours, nothing else is good with this company.

    Cons

    Long hours, stressful environment, only cares about the money they're intaking.

    Advice to ManagementAdvice

    I wonder who are writing all these "great" reviews for this company? Management is horrible with Enterprise. They hire the most incapable people running the place while they pay the MT and Intern really low salary. People should honestly avoid this company for good.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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