Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com

Enterprise Rent-A-Car Reviews

Updated December 22, 2014
Updated December 22, 2014
3,246 Reviews
3.2
3,246 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
767 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

1,723 Employee Reviews Back to all reviews

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  1.  

    Great place to work, met great people, long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Newark, NJ
    Current Employee - Assistant Manager in Newark, NJ

    I have been working at Enterprise Rent-A-Car

    Pros

    Opportunity for advancement, fun people to work with, once in management decent pay

    Cons

    Long hours, disconnect between branches and upper management

    Advice to ManagementAdvice

    Listen to your employees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    BIG BUSINESS NOT VERY FAMILY RUN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Enterprise Car Sales is very flexible with your time. They are willing to work with your schedule. Most of the managers are family oriented however they really just want to hit goals.

    Cons

    Been working for enterprise car sales for the last 8 months. The company has great things to offer you in the interview and tells you how they have been voted this and that. Those things make the company look great to the outside person but once you are in, not everything you thought. The pay is not very good for the amount of work you do here. Car Sales is like the step child no one wants- pay, promotions, offices/environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Long hours. Sales based

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee
    Current Employee - Management Trainee

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Good pay right out of school

    Cons

    Long hours, no work-life balance

    Advice to ManagementAdvice

    Not all branches are created equal when it comes to selling opportunity. MTs should be rotated more within the area

    Doesn't Recommend
    Positive Outlook
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  5.  

    great customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Great company and great people to work with.

    Cons

    maybe hard for someone who has a family or a single parent because of long hours and over time to some of the management.

    Advice to ManagementAdvice

    maybe open more positions with Associate degree in Wisconsin areas.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Management Trainee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    Sales, Marketing, Customer Service Experience

    Cons

    Schedule, long hours, customers can be irrate

  7. 2 people found this helpful  

    I couldn't imagine myself anywhere else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Rental Manager in Fort Lauderdale, FL
    Current Employee - Branch Rental Manager in Fort Lauderdale, FL

    I have been working at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Your career success depends on how much you put into it. I've always been competitive so working with ERAC has allowed me to advance my career in management. The opportunities if you are a performer are endless, the company is expanding globally and all of the promotions are from within. After completing the MT program(11 months) I was promoted to assistant manager manager with the company and nearly doubled my salary. My success has an assistant manager lead to the next role which is branch manager once I was promoted to branch manager I was making more than all of my friends out of college plus able to drive home a brand new car everyday. Enterprise supports the success of their employees in many ways(formal/informal mentor ship program, sales training, manager training, etc) I never imagined working for a car rental company post my college career but now can't imagine not working for this company.

    Cons

    Everyday your foot needs to be on the pedal. Your sales and customer service numbers drive your career if you are not a performer this will ultimately affect your promotions and profitability. Very fast paced environment this isn't not your area of strength this company may not be the best fit for you. In the first year you will work the hardest and get paid the least and work the most hours. If you can get past the first year it is well worth the career.

    Advice to ManagementAdvice

    Continue to take care of your employees and customers first.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good environment as well as good managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Agent
    Current Employee - Service Agent

    I have been working at Enterprise Rent-A-Car part-time (more than an year)

    Pros

    Fast paced, fun, challenging, and a good sense of hard work

    Cons

    Hours, sometimes not very organized, understaffed

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Love this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    Taught me how to run and operate my own business from the ground up but more than that I have grown just as much personally. From networking to confidence to mentors hip this experience has been priceless.

    Cons

    In any business there is always something that needs to be improved and this takes time to adjust, it can feel as though you there is no finish line.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Assistant manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    Great people great environment to work

    Cons

    Long days make personal life challenging

    Advice to ManagementAdvice

    Your burning your managers out with 60 to 70 hours work weeks every week

  11. 1 person found this helpful  

    Management Trainee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Concord, CA
    Current Employee - Management Trainee in Concord, CA

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Great training, good pay, excellent experience, and a good mentorship program.

    Cons

    Hours, fleet management, and customers already dislike you when they walk in the door because they think you are there to rip them off and its your job to turn them around.

    Advice to ManagementAdvice

    Either pay more or hire more people. I know you need to run tight and be efficient with costs, but there is a fine balance between being overworked and making a profit. Unfortunately most management would rather overwork than overpay.

    Recommends
    Positive Outlook
    Approves of CEO

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