Enterprise Rent-A-Car Reviews

Updated April 27, 2015
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1,991 Employee Reviews

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  1. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Orlando, FL
    Current Employee - Assistant Manager in Orlando, FL

    I have been working at Enterprise Rent-A-Car

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Rewards for hard work (gift cards/bonuses)
    -Commission based once in management
    -Get company car once Branch Manager!!
    -3% 401k match (small but it is something at least)
    -Ability to move up in the company fast if you are motivated
    -Once you move up the latter there is a LOT of $$$$ to be made (if you get there)
    -Company culture is great
    -Team work is evident and we have a lot of fun with our employees
    -Killer happy hours (we like to drink after all the "stuff" we deal with)
    -Company continues to grow and take over the market

    Cons

    -Wash cars in suite and tie (uniforms should be different based on geographical location.. we wear dress clothes when work inside/outside in 95 degree Florida heat)
    -Long hours (typically 7am-7pm)
    -Work/life balance
    -Ultra conservative company (Ex. no facial hair)
    -Company is so frugal and something has to be fully depreciate or completely broken to be replace. They will fix it over and over instead of replace.
    -NEVER enough employees.. ALWAYS short staffed and the retention makes it even worse at times.
    -Customer service score means EVERYTHING (scoring system sucks)

    ****Customer is always right... Have to listen to the most ridiculous things and then agree.... if you complain you can get whatever you want as a customer!!***

    Advice to Management

    -Adapt to the changing times. Lots of things are socially acceptable now and you can still maintain a professional image.

    -Change dress code based on geography. Polos instead of long sleeve dress shirts in hot regions.

    -HIRE MORE PEOPLE!!!

    -SPEND MONEY TO UPDATE!!...COMPUTERS/PRINTERS/BRANCHES TO IMPROVE OUR EFFICIENCY AND TIMELINESS.

  2. Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Scotch Plains, NJ
    Current Employee - Anonymous Employee in Scotch Plains, NJ

    I have been working at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Team. Training. Promotion. And salary

    Cons

    Hours. Favoritism. Upper management. And work/life balance.

    Advice to Management

    End of the day the pay doesn't match amount of hours n energy enoloyees dedicate to company. Find a way to make it about ownership; because when the company becomes "work" it's far better places out there that compensate much better for work

  3. Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Raleigh, NC
    Current Employee - Branch Manager in Raleigh, NC

    I have been working at Enterprise Rent-A-Car full-time (More than 3 years)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Excellent Training, met a lot of my close friends at Enterprise, great experience in the work force. Learned a lot about managing a business.

    Cons

    ZERO work/life balance, as a BRM I put in 55-60 hours a week... poor pay compensation, wash cars in all types of weather in a suit, under promises from upper management

    Advice to Management

    give your people more time off and with their families. You work us too hard, with not great pay. More opportunity to move up in Admin. Rental is tough to survive.

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  5. Management Trainee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Salt Lake City, UT
    Current Employee - Management Trainee in Salt Lake City, UT

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    They will hire anyone with any college degree if you're willing to work hard and provide sales and service. It's good experience right out of college in sales, customer service, marketing, basic finance, etc.

    Cons

    You work tons of hours (50+ per week) for little pay. The company objectives create situations in which you'll get run over by customers every day. Company organization requires team work but it is an extremely competitive environment so co-workers do not work together well.

    Advice to Management

    Pay needs to go up and hours need to go down. The operational running of the business needs to match corporate vision.

  6. Service agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Drive all the cars, benefits, paid time off.

    Cons

    Don't get treated the same, no where to go

    Advice to Management

    Let car Preps be one of the cool kids

  7. Management Trainee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Co workers are awesome, learn a TON about running a business from all aspects. Marketing, sales, Management, leadership etf

    Cons

    The hours are very long, and sometimes the customers can get on your nerves.

  8. assistant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great job out of college until you learn what you want to do. Its a great way to learn how to run a business.

    Cons

    Overworked and underpaid. Its a good place to start but it is very easy to get complacent and get overlooked. Not paid enough for all the work you do and the customers you have to put up with.

    Advice to Management

    Build up your employees and let them know exactly what they will be getting themselves into so they know what to expect

  9. Manager assistant assist managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Assistant in Atlanta, GA
    Current Employee - Manager Assistant in Atlanta, GA

    I have been working at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great start out of college

    Cons

    Retail..long hours..wash cars... But they want u to dress nice ?

    Advice to Management

    Too many wannabe cheifs not enough Indian s

  10. Awesome Career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing people, training, opportunity to grow. A fun culture, where you get support from your team and so many employees. I love the company values! I've learned a ton about business and how to work w/people.

    Cons

    It's hard work. You have to be driven to perform and be successful. If you are the company can take you far.

    Advice to Management

    Always stay focused on the company values!

  11. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Rental Manager in Jacksonville, FL
    Current Employee - Area Rental Manager in Jacksonville, FL

    I have been working at Enterprise Rent-A-Car full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work is rewarded and salary can be endless.

    Cons

    Hard work and long hours.

    Advice to Management

    NONE

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